Plaza Premium Lounge KLIA - Wellness Spa

3.5 star property

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January 2025

Photo gallery for Plaza Premium Lounge KLIA - Wellness Spa

2 restaurants, breakfast served
Desk, soundproofing, free WiFi
Serves breakfast, lunch and dinner
Desk, soundproofing, free WiFi
Thai massages, massages

Reviews

7.0 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Business services
    Business services

Explore the area

Map
Level 2, East Zone, Satellite Building, KLIA (near Gate C21-C27), Sepang, 64000
  • Sultan Abdul Samad Mosque
    9 min drive
  • Mitsui Outlet Park Klia Sepang
    11 min drive
  • Sepang International Circuit
    16 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    7 min drive

Room options

Suite 3 hours

  • Sleeps 1
  • 1 Double Sofa Bed

Suite 5 hours

  • Sleeps 1
  • 1 Double Sofa Bed

Suite Room, Nightly Usage (Shared Bathroom)

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

Suite Room, 10 Hours Usage Only (Shared Bathroom)

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

Suite 10 hours

  • Sleeps 1
  • 1 Double Sofa Bed

Suite Room, Nightly Usage (With Bathroom)

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Plaza Premium Lounge KLIA - Wellness Spa

Hotel connected to the airport in Sepang with 2 restaurants
This smoke-free hotel features 2 restaurants, a 24-hour business center, and a 24-hour front desk. WiFi in public areas is free. Other amenities include free newspapers.
Plaza Premium Lounge KLIA - Wellness Spa offers 4 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Accommodations have separate dining areas and include sofa beds and desks. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
With your stay at Plaza Premium Lounge KLIA - Wellness Spa, you'll be connected to the airport and close to Sepang International Circuit. Free WiFi in public areas, 2 restaurants, and a 24-hour business center are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Amenities include free lobby newspapers, a 24-hour business center, and meeting rooms
  • 11 minutes by car from Mitsui Outlet Park Klia Sepang and 9 minutes from Sultan Abdul Samad Mosque
There are 2 restaurants on site. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available.

This 3.5-star Sepang hotel is smoke free.

Flight Club - This restaurant serves breakfast, brunch, lunch, and dinner. Open 24 hours.
Flight Club Grab N GO - This bar serves breakfast, brunch, lunch, and dinner. Open 24 hours. Open daily.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 2 restaurants

Restaurants on site

  • Flight Club
  • Flight Club Grab N GO

Family friendly

  • Separate dining area
  • Separate living room
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms

Spa

  • Massage - Thai

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Sofa bed

Bathroom

  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Dining room
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is located in Terminal 1 of Kuala Lumpur International Airport and is accessible by international guests in transit in Terminal 1.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Plaza Premium Lounge KLIA - Wellness Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is located within an airport and access is restricted to airport travelers only; flight boarding pass must be presented upon check-in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Plaza Premium Lounge KLIA Wellness Spa Hotel Sepang
Plaza Premium Lounge KLIA Wellness Spa Hotel
Plaza Premium Lounge KLIA Wellness Spa Sepang
Plaza Premium Lounge KLIA Wellness Spa Hotel Sepang
Plaza Premium Lounge KLIA Wellness Spa Hotel
Plaza Premium Lounge KLIA Wellness Spa Sepang
Plaza Premium Lounge KLIA Wellness Spa
Hotel Plaza Premium Lounge KLIA - Wellness Spa Sepang
Sepang Plaza Premium Lounge KLIA - Wellness Spa Hotel
Hotel Plaza Premium Lounge KLIA - Wellness Spa
Plaza Premium Lounge KLIA - Wellness Spa Sepang
Plaza Lounge Klia Wellness Spa
Plaza Lounge Klia Wellness Spa
Plaza Premium Lounge KLIA - Wellness Spa Hotel
Plaza Premium Lounge KLIA - Wellness Spa Sepang
Plaza Premium Lounge KLIA - Wellness Spa Hotel Sepang

Plaza Premium Lounge KLIA - Wellness Spa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 46 reviews" "
Rating 8 - Good. 12 out of 46 reviews" "
Rating 6 - Okay. 15 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 5 out of 46 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Rock, Portland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was not clear how to get to this property. It was VERY difficult to get to it and find it.
Stayed 1 night in Nov 2021

6/10 Okay

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a short stay.
This is a basic single bed spa room with washand basin and shower. Small but clean and perfectly suitable for a short stay. Book via Hotels. Com and you can have room for 11 hours.
Stayed 1 night in Sep 2020

6/10 Okay

Eliab

Business traveller
Liked: Cleanliness, staff & service
It's alright for an emergency overlay. Overpriced considering size and ammenities.
Stayed 1 night in Aug 2020

10/10 Excellent

Ediyanto, Malang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got my breakfast as much as possible and for many many Times.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Much better than expected. It was a single bed room and I was able to sleep well. Breakfast is provided at Plaza Premium Lounge but it had long queue just to go in...
Stayed 1 night in Nov 2019

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute accommodation
Malaysian Airlines cancelled my flight which resulted in a 12 hour stop over at the airport. Found Plaza Premium Longe online with a bed & shower & booked it as I was going to walk around the airport for 12 hours. I was very impressed with the room and recommend it to anyone who requires a place a long stopover to get a good rest & a shower to feel fresh for their next flight👍 It also came with a buffet breakfast in the Premium Lounge area (bonus point points for this)😎
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room with single bed and shower in airport terminal. Very clean and comfortable. Breakfast/drinks/snacks available in the Plaza Premium Lounge itself.
Stayed 1 night in Sep 2019

2/10 Terrible

Paul, Mount Vernon, OH

Business traveller
I was not able to stay the night at this hotel as it is beyond the immigration and security at the airport. Extremely frustrated and annoyed. This had not been made clear when booking. I arrived at KLIA at 6:30pm from another city in Malaysia for a 7:10 am flight out. The airline I was flying with's counter was closed, not opening until 4:10 am and the hotel as stated was beyond immigration, etc. I was unable to get to the hotel by any other means. Extremely disappointed with Expedia, who I use regularly without any problems. Clearer information is needed.
Stayed 1 night in Oct 2019

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are in transit for over 5 hours this is excellent !
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet. I only got a single instead of a double. Access was through the airport but I could not use it because I could not book my bag in and enter the airport departure area. I will not book again because of this. I only had one hour in the longe.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Lack of facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just very nice & relaxing . I am planning to stay again
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Slow Check-In
Suite cannot be locked. Room is inside the security area so if you are looking for a hotel outside immigration --- this is not it. Check in was super slow considering the reservation I booked is by the hour and my flight leaves in 8 hrs. Actual lounge (food etc) is also not in the same area so you have to walk to eat.
Stayed 1 night in Jun 2019

6/10 Okay

Kathryn

Nice but beware- the hotel is THROUGH departures
Stayed 1 night in Apr 2019

10/10 Excellent

STANLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I had to wait 45 minutes to check in. The booking was not in the system. However the ladies there were polite and helpful.
Stayed 1 night in Feb 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good customer service. They accomodated me as per my flight timing. Good complimentary food in Plaza Lounge. Overall very happy.
Stayed 1 night in Feb 2019

2/10 Terrible

Roger

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Be careful as there are 2 terminals !!
Don't make the mistake of booking here if you're flying air Asia. The terminal is different and NOT convenient

4/10 Poor

Jonathon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
ONLY FOR DESPERADOS IN BETWEEN FLIGHTS
NON-EXISTENT SYSTEM When I arrived, there was nobody in the reception area. When the young man came, he says he need to see the booking because their system cannot trace by name. COMFORT The "bed" was better than an old business class seat but not a flat bed. When requested, they provided a blanket which I really am not sure if it was clean. They do not have any pillows. Did not have the free massage as had to wait and it was late. I may stay there again if I am desperate on transit but only if the Sama Sama Express is full.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Shoebox
Didnt know of my booking...wasnt a bed just a recliner chair in a cupboard

2/10 Terrible

Alice

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Room not available on arrival
The room wasn't available when I arrived, the spa seemed nice and the front desk staff were polite however they had no rooms despite my booking.