10/10 Excellent
Edward
7 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was absolutely stunning. The staff were amazing and accommodating for anything you wanted or needed. They offered us a complementary massage in their amazing spa which was wonderful and a nice touch.
The hotel offers VIP access to Finn’s beach club. When looking online it indicated that with the VIP access there was no need to book as the access provided for one day bed. We went to Finn’s over 20mins drive away, only to be advised that it was completely booked (11am) and we had to be put down on a wait list or wait in the bar for available seats. As I understand this required a down payment to be put on the wait list. We ended up leaving. In fairness in the resort when we outlined this on our return they seemed shocked as this doesn’t seem to be the arrangement they have with Finn’s.
Edward
Stayed 3 nights in Aug 2024