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Eurostars Plaza Acueducto

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Eurostars Plaza Acueducto

Exterior
Lobby
Standard Room (with views)
Lobby
Standard Room (with views)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Avenida Padre Claret 2-4, Segovia, Segovia, 40001
  • Loba Capitolina Monument
    ‪1 min walk‬
  • Segovia Aqueduct
    ‪1 min walk‬
  • Lozoya Tower
    ‪5 min walk‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (with views)

Standard Room (with views)

Standard Room (with views)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Eurostars Plaza Acueducto

Segovia hotel in Segovia Old Town with a fitness center and a rooftop terrace
This smoke-free hotel features a fitness center, a rooftop terrace, and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Eurostars Plaza Acueducto offers 72 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eurostars Plaza Acueducto's great location gets high marks from our customers. During your stay, you're just a quick walk from Loba Capitolina Monument. Features include free WiFi in public areas, plus a gym and a business center.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Steps from Loba Capitolina Monument and Segovia Aqueduct
WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Eurostars Plaza Acueducto. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Segovia hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8 AM to 11 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 17 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 8 AM–11 AM on weekends: EUR 13 for adults and EUR 13 for children
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Self parking fee: EUR 17 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Eurostars Plaza Acueducto
Eurostars Plaza Acueducto Hotel
Eurostars Plaza Acueducto Hotel Segovia
Eurostars Plaza Acueducto Segovia
Eurostars Plaza Acueducto Hotel Segovia
Eurostars Plaza Acueducto Hotel
Eurostars Plaza Acueducto Segovia
Eurostars Plaza Acueducto Hotel Segovia

Eurostars Plaza Acueducto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 340 out of 695 reviews" "
Rating 8 - Good. 238 out of 695 reviews" "
Rating 6 - Okay. 77 out of 695 reviews" "
Rating 4 - Poor. 27 out of 695 reviews" "
Rating 2 - Terrible. 13 out of 695 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Annette Maria

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very substandard hotel, reconsider your stay!!!
We have stayed at your hotel several times before and your service has declined drastically. No room service at all, you are very short staffed, they wanted to be helpful but not enough employees to service your guests. We wanted our laundry done and was told to fill out the form and bring our items to the front desk, we did so.and told they would be returned in the afternoon next day. They remained at the front desk unwashed, when I went down to pick the cleaned , supposedly cleaned laundry I was told that I had requested for them not to be cleaned. Which was a lie, I filled out the laundry form delivered them to the front desk as instructed and they just sat there. Breakfast wasn’t what we had experienced in previous stays. You need to improve it. Room service non exsistant, too short staffed in all departments. We will no longer be staying at the EuroStarr Aqueducto. Terribly disappointed with what management has done to your hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Douglas

Stayed 1 night in Oct 2024

10/10 Excellent

Mr Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When I went to Segovia the first time years ago, I got off the bus in town, saw this hotel and knew this would be where I’d stay when I returned. It’s the perfect location that allows you to walk through the aqueduct everyday to get to the plaza. We didn’t drive but parking is available. The front desk was super helpful. Rooms were clean, awesome views and large door/window to open to take it all in.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Xuehui

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in walking distance to all city attractions. Sound proof and spotless room. Convenient, on site parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Santiago

Travelled with family
Liked: Staff & service, property conditions & facilities
N/a
Stayed 2 nights in Sep 2024

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ciro

Stayed 1 night in Sep 2024

8/10 Good

Renata

Liked: Cleanliness, amenities, property conditions & facilities
It’s all about location (although they are doing construction in front of the hotel). Close to everything, clean rooms, everything you need. Breakfast was good and fairly priced. employees were ok but not overly helpful as I had seen elsewhere. A good solid option if you are willing to forgo charm
Stayed 1 night in Sep 2024

10/10 Excellent

Ciro

Stayed 1 night in Sep 2024

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Kara

Stayed 6 nights in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind people at the front desk. They were very helpful.
Stayed 1 night in Jul 2024

8/10 Good

Robert, Farmington

Liked: Cleanliness, staff & service, property conditions & facilities
Our room looked right at the aqueduct and some of the old city. If you want that for a view, pick this hotel. It’s simply beautiful to look at! Otherwise, the hotel is good. Nothing fancy, but a well-priced hotel for what you get. It’s located at the bottom of the slopes of the city, so when you are done exploring around, you get to slowly walk back down toward the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very well located hotel with views of the aqueduct. Easy access to the town centre and the hotel has its own parking. Very friendly staff and a warm welcome
Stayed 1 night in Jun 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view from room AND secure parking
Amazing location. I asked for a room with a view of the acqueduct and got exactly that,well done to the allocator. Facilities were more than adequate, and secure underground parking was a real bonus. Plenty of restaurants available locally. Excellent selection for breakfast.
Stayed 1 night in Jun 2024

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location!!
View from my room
Stayed 1 night in May 2024

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I find your hotel perfect! The front desk people were very nice and helpful; the location is great; the room was very spacious and clean with a comfortable bed; the breakfast was outstanding! Great job all of you!!!!!
Stayed 1 night in Apr 2024

10/10 Excellent

eduardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2024

10/10 Excellent

Ramon

Stayed 1 night in Apr 2024

10/10 Excellent

Mariana, San José

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Apr 2024