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Holiday Inn Scranton East - Dunmore by IHG

3.0 star property

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Photo gallery for Holiday Inn Scranton East - Dunmore by IHG

Exterior
Exterior
Exterior
Lobby sitting area
Indoor pool, open 9 AM to 11:00 PM, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
200 Tigue Street, Scranton, PA, 18512
  • Moses Taylor Hospital
    ‪6 min drive‬
  • Nay Aug Park
    ‪6 min drive‬
  • Marywood University
    ‪8 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Transfer Shower)

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Transfer Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed (Additional Living Area)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Scranton East - Dunmore by IHG

Family-friendly hotel with free parking connected to the convention center in Scranton
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Scranton East - Dunmore by IHG offers 116 accommodations with video-game consoles and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Scranton East - Dunmore by IHG. During your stay, you'll be connected to the convention center and close to Scranton Lake Walking Path. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by car from Montage Mountain Ski Resort and 6 minutes from University of Scranton
Holiday Inn Scranton East - Dunmore by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5440 square feet (505 square meters) and includes a conference center. A vending machine, an arcade/game room, and multilingual staff are also featured at the family-friendly Holiday Inn Scranton East - Dunmore by IHG. You'll have access to the health club at a partner property. Self parking is free. A complete renovation of Holiday Inn Scranton East - Dunmore by IHG was completed in August 2019.

This 3-star Scranton hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Bistro Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Bistro Bar - This bar serves dinner only. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 13 for adults and USD 9 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Bistro Restaurant
  • Bistro Bar

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Arcade/games room
  • Billiards/pool table
  • Indoor pool

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5440 square feet of space)
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – August 2019
  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13 for adults and USD 9 for children
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 11:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus East
Best Western Plus Scranton
Best Western Plus Scranton East
Best Western Plus Scranton East Dunmore
Best Western Plus Scranton East Hotel
Best Western Plus Scranton East Hotel Dunmore
Best Western Scranton
Best Western Scranton East
Best Western Scranton East Hotel
Scranton Best Western
Holiday Inn Scranton East Dunmore Hotel
Holiday Inn Scranton East Dunmore

Holiday Inn Scranton East - Dunmore by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 389 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 177 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kayla

Travelled with partner, Travelled with group
Liked: Amenities
Weird concept of rooms. Clean and excellent staff and service. Only thing- our room was by a hallway door to another hallway and I heard the door slamming all night from people coming in and out. Was really inconvenient as it was my hubby birthday weekend and we went riding all day to come back and be woken up by people all night coming through the door :-(
Stayed 1 night in Nov 2024

10/10 Excellent

Lory, south jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service at registration and reasonable rates. Needs new carpet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean with one exception. the toilet had what we thought were stains, but were flushed away when my husband flushed the toilet
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Stayed 1 night in Nov 2024

6/10 Okay

Russell

Travelled with family
Liked: Staff & service
Erin, the night manager, was great. Our room was dark due to no outside windows in the room. We also had issues with the toilet. It was an ok room for one night, but I wouldn't want to stay longer.
Stayed 1 night in Nov 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at how nice this Holiday Inn was! I was just stopping for a night on my way to a birthday party and needed a place that was close to the highway and not too expensive. I would stay in this hotel any time! The staff was super friendly and helpful, the lobby was clean and had fruit, water and coffee available, the room was clean, and the bed was super comfortable! I got a room in the back, so I was away from the noise of the bar, and I didn't hear a thing all night! I stayed for breakfast, and they had a decent selection of choices, and my eggs and breakfast potatoes were delicious!
Stayed 1 night in Oct 2024

10/10 Excellent

Randall, PINCKNEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Sumire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brianna

Liked: Amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar closes at 9pm. Would be nice if it stayed opend longer.
Stayed 2 nights in Oct 2024

6/10 Okay

deena

Disliked: Cleanliness, property conditions & facilities
Needs updating. Lots of light thru cracks in door, old switches in odd places plug outlet worn and would hold plugs in properly
Stayed 1 night in Oct 2024

6/10 Okay

Manfred

Stayed 1 night in Oct 2024

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served our purpose nicely. We will stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. The service staff was amiable and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Amenities, property conditions & facilities
Easy access to highways, great meal at their restaurant and friendly helpful staff!
Stayed 1 night in Sep 2024

4/10 Poor

Katherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were no windows to look outside in the room, only windows looking out to the hall where people walk by your room. The air conditioning system was very loud in the room, hard to fall asleep and no air conditioning in the hallways.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

JP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

4/10 Poor

andrew

Stayed 1 night in Sep 2024