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4.5 out of 5

"Very nice clean hotel. Really helpful and friendly staff. Decent breakfast. We were upgraded to a suite for half of our stay free of charge which was ... " More

By a verified traveller on Tue 24 Sep 2019

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Studio, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Residence Inn by Marriott Sarajevo. During your stay, you're just a quick walk from Academy of Arts. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free continental breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Olympic Museum and Latin Bridge
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Residence Inn by Marriott Sarajevo ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Inn by Marriott Sarajevo

Everyone (7) Couples (2) Family (1) Friends (1)
5 out of 5
Very nice clean hotel. Really helpful and friendly staff. Decent breakfast. We were upgraded to a suite for half of our stay free of charge which was a nice surprise. Waking distance from main attractions in Sarajevo

Posted by , from London on 24 Sep 2019

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Comment from Hotel Management

7 Oct 2019 by Aner Bogunic

Dear Mr. Adam, Thank You for Your review, We are happy to hear You are satisfied with our staff. We hope You will be back. When we have opportunity we upgrade our guest because we know it would make them feel happy. Best regards,

5 out of 5

Posted by on 13 Jul 2024

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Comment from Hotel Management

17 Jul 2024 by Amina Djiro

Dear Muhammad,Thank you so much for your recent stay with us and for sharing your feedback. We're thrilled to hear that you loved our hotel!Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back soon.Warm regards,Amina DjiroFront Desk Supervisor

4 out of 5
Ok, nothing special, but not bad either

Posted by on 5 Jul 2024

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Comment from Hotel Management

17 Jul 2024 by Amina Djiro

Dear Ira,Thank you so much for your recent stay with us and for sharing your feedback. We're thrilled to hear that you loved our hotel!Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back soon.Warm regards,Amina DjiroFront Desk Supervisor

4 out of 5
Modernes Hotel in sehr guter Lage. Freundliches Personal, suabere Zimmer.

Posted by on 16 Jan 2020

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Comment from Hotel Management

1 Feb 2020 by Aner Bogunic

Dear, Thank You for Your review we are happy You enjoyed Your stay. Best regards,

5 out of 5
Sehr nettes zuvorkommendes Personal. Ziemlich neues Hotel daher wenig Abnutzung im Zimmer. Kommen gerne wieder.

Posted by on 4 Nov 2019

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Comment from Hotel Management

11 Nov 2019 by Aner Bogunic

Dear, Thank You for Your wonderful review. Hope we will be able to host You again. Best regards,

5 out of 5

Posted by on 31 Oct 2019

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Comment from Hotel Management

11 Nov 2019 by Aner Bogunic

Dear, Thank You for Your wonderful review. Best regards,

5 out of 5
Grosszügige Zimmer und die nähe zum Stadtzentrum sind echt mega.

Posted by on 20 Oct 2019

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Comment from Hotel Management

25 Oct 2019 by Aner Bogunic

Dear, Thank You for Your review. We appreciate it. Best regards,

4 out of 5
Fühlt sich wie zu Hause. Sehr Zentrums nah zu all Sehenswürdigkeiten nur wenige Minuten entfernt.

Posted by on 27 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Front Office Supervisor - Amela

Thank You for choosing our hotel for Your recent stay in Sarajevo. It was truly a pleasure to serve You.We appreciate and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guest like You. Greetings from Your RI team.

4 out of 5

Comfortable stay and very friendly staff

Pros: Friendlyness of staff, location (central but not too).
Cons: All towels (except one time) smelled terribly of cigarette smoke. I suppose staff must have been regularly smoking in the room were towels stored.
Comfortable rooms with good layout and amenities, friendly staff, quiet.

Posted by on 20 Oct 2016

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Comment from Hotel Management

1 Nov 2016 by Dejan Pajic, Front Office Manager

Dear guest, thank you for choosing our hotel. I am very happy that our staff provided you with good service. We will look into your complain. I can guarantee you that our entire building is non smoking and we have to look into why the towels smelled like cigarettes. Best regards.

4 out of 5
Sehr gute Stadt Hotel, nähe an alle Sehenswürdigkeiten und Super Stadt

Posted by on 2 Oct 2016

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Comment from Hotel Management

1 Nov 2016 by Dejan Pajic, Front Office Manager

Lieber Gast, ich bedanke mich ganz herzlich dass Sie uns besucht haben. Ich sehr glücklich dass Sie einen guten Aufenthalt hatten. Wir freuen uns zu Ihrem nächsten Besuch. Viele Grüsse.

About the Residence Inn by Marriott Sarajevo

Location Skenderija 43, Sarajevo, 71000

Property Features

Residence Inn by Marriott Sarajevo offers its guests a sauna and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A library, multilingual staff, and a garden are also featured at the business-friendly Residence Inn by Marriott Sarajevo. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Sarajevo hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 6 levels
  • Built in 2014
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Residence Inn by Marriott Sarajevo offers 75 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Sitting area
  • Smart television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Stovetop
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free continental breakfast daily.

Residence Inn by Marriott Sarajevo has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Snowboarding nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Residence Inn by Marriott Sarajevo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property is not currently implementing any guest safety measures
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: EUR 4.95 per day (rates may vary)
  • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Sarajevo Apartment
  • Residence Inn Marriott Sarajevo Apartment
  • Residence Inn Marriott Sarajevo
  • Apartment Residence Inn by Marriott Sarajevo Sarajevo
  • Sarajevo Residence Inn by Marriott Sarajevo Apartment
  • Apartment Residence Inn by Marriott Sarajevo
  • Residence Inn by Marriott Sarajevo Sarajevo
  • Residence Inn Marriott Apartment
  • Residence Inn Marriott
  • Residence Marriott Sarajevo
  • By Marriott Sarajevo Sarajevo
  • Residence Inn by Marriott Sarajevo Hotel
  • Residence Inn by Marriott Sarajevo Sarajevo
  • Residence Inn by Marriott Sarajevo Hotel Sarajevo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Residence Inn by Marriott Sarajevo.
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