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Hotel Nord Otaru

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Nord Otaru

Exterior
Front of property
Bar (on property)
View from property
Junior Suite, Non Smoking

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031
  • Sakaimachi Street
    1 min walk
  • Otaru Canal
    1 min walk
  • Otaru City General Museum Ungakan
    2 min walk
  • Sapporo (OKD-Okadama)
    47 min drive

Room options

View all photos for Executive Room, Non Smoking, Canal View

Down duvets, in-room safe, desk, iron/ironing board

Executive Room, Non Smoking, Canal View

  • 57 sq m
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Superior Twin Room, Non Smoking

Down duvets, in-room safe, desk, iron/ironing board

Superior Twin Room, Non Smoking

  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Suite, Non Smoking, Canal View

Down duvets, in-room safe, desk, iron/ironing board

Family Suite, Non Smoking, Canal View

  • 57 sq m
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking

Junior Suite, Non Smoking

  • 39 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Grand Twin Room, Non Smoking, Canal View

Down duvets, in-room safe, desk, iron/ironing board

Grand Twin Room, Non Smoking, Canal View

  • 57 sq m
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

View all photos for Comfort Double Room, Non Smoking

Down duvets, in-room safe, desk, iron/ironing board

Comfort Double Room, Non Smoking

  • 15 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Down duvets, in-room safe, desk, iron/ironing board

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 57 sq m
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

Down duvets, in-room safe, desk, iron/ironing board

Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

  • 30 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

Down duvets, in-room safe, desk, iron/ironing board

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

  • 15 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

Down duvets, in-room safe, desk, iron/ironing board

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

  • 39 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Down duvets, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 25 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking (Type A, Eco Plan -No Cleaning Service)

Room amenity

Standard Twin Room, Non Smoking (Type A, Eco Plan -No Cleaning Service)

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

Room amenity

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Down duvets, in-room safe, desk, iron/ironing board

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 57 sq m
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Queen Roon, Non Smoking

Standard Queen Roon, Non Smoking

Standard Queen Roon, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Type A)

Standard Twin Room, Non Smoking (Type A)

Standard Twin Room, Non Smoking (Type A)

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Down duvets, in-room safe, desk, iron/ironing board

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 30 sq m
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Down duvets, in-room safe, desk, iron/ironing board

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 57 sq m
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

View all photos for Twin Room, Non Smoking

Down duvets, in-room safe, desk, iron/ironing board

Twin Room, Non Smoking

  • 25 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Accessible, Non Smoking

Down duvets, in-room safe, desk, iron/ironing board

Twin Room, Accessible, Non Smoking

  • 30 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

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The price is €70
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includes taxes & fees
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About this property

Hotel Nord Otaru

Riverfront hotel with a rooftop terrace and a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a meeting room, and laundry facilities.
Hotel Nord Otaru offers 98 air-conditioned accommodations with safes and slippers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of Hotel Nord Otaru's great location. During your stay, you're just a quick walk from Otaru Canal. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Otaru Canal and a 1-minute drive from Otaru Music Box Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and a garden are also featured at Hotel Nord Otaru. For a fee, parking is available.

This 4-star Otaru hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
Sizzle - This buffet restaurant serves breakfast and lunch.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (JPY 1200 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2530 for adults and JPY 1430 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Sizzle

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • A meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Uncovered self parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Hotel Nord Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 513 out of 1001 reviews" "
Rating 8 - Good. 374 out of 1001 reviews" "
Rating 6 - Okay. 80 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Man Yeon

Stayed 1 night in Aug 2024

6/10 Okay

K L

Stayed 1 night in Jul 2024

8/10 Good

Hoi Lam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient for shopping
Stayed 2 nights in Jul 2024

10/10 Excellent

herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
Stayed 1 night in Jun 2024

10/10 Excellent

Chang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staff. Near to Otaru canal.
Stayed 1 night in Jun 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Vivienne

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

Hongxin Randal, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to the canal and the brewery is a plus, but it’s a little far from the Sakaimachi shopping street. Rooms are normal but clean, hotel staff is friendly. Carpark is a little unexpected, using a parking conveyor lift but staff are on hand to guide you through the process
Stayed 1 night in May 2024

10/10 Excellent

Alvin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly and helpful staff, and easy to get around.
Stayed 2 nights in Apr 2024

10/10 Excellent

Naoko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Some part of the side walks were slippery because covered with icy snow. I guess the local government doesn’t have any regulations to keep the sidewalks clear of icy snow.
Stayed 6 nights in Mar 2024

8/10 Good

Cale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Nord has an old style charm That matches with the art and ambiance of Otaru. The interior is modern with flairs of older architecture for artistic purposes and it pulls it off well. The room was clean, but a bit small even for Japanese sized people. I suggest to get something bigger than the comfort double room. Other than that, the Nord was just as good as any other Japanese hotel.
Stayed 5 nights in Feb 2024

10/10 Excellent

Tor Wo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Generally great service and accommodation. Breakfast buffet is perhaps a bit sparse.
Stayed 2 nights in Feb 2024

10/10 Excellent

Heather

Stayed 1 night in Feb 2024

4/10 Poor

TIAN SUAN

Travelled with partner
Disliked: Property conditions & facilities
Super small for 2 persons. Toilet smells
Stayed 1 night in Feb 2024

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely be back again.
The hotel room itself was lovely, had a nice view of the canal as well. I enjoyed the heated bidet and how there is a separate vanity area with an extra sink! The parking was ¥1200 a night, which we were fine with. But the hotel doesn’t seem to keep track of which cars have paid parking for an extended period so we were asked regularly if we were there for check in and to pay for parking before we were allowed to go to our designated spot. It could definitely be annoying to some guests, so have your parking receipt on hand to avoid the hassle of explaining! :)
Stayed 7 nights in Jan 2024

8/10 Good

Ho Yan

Stayed 1 night in Dec 2023

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nord Otaru, situated alongside the canal, provided an excellent experience. The spacious room accommodated our needs, offering comfort with a cozy bed and pillows, ensuring a good night's rest after our skiing activities. In close proximity, numerous shops line the street, offering confectionery snacks, cakes, and biscuits. The hotel staff were exceptionally helpful, providing clear directions when asked about nearby shops. Convenient parking was available at the hotel, costing ¥1,200 for the night. Despite a momentary lapse in misplacing my room card, the hotel's reception promptly returned it when I inquired, showcasing excellent customer service. Kudos to the staff!

10/10 Excellent

Sookyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

kgo

Liked: Cleanliness, staff & service, property conditions & facilities
Spaciouse, excellent ambientand perfect staffs
Stayed 1 night in Dec 2023

2/10 Terrible

Mei Leng

Stayed 1 night in Dec 2023

8/10 Good

Anna, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite #1 hotel in Otaru. Very well located and just mins walk to Otaru train station, Otaru canal, KFC & Sakaimachi street and I love the spread of their breakfast ❤️! I booked a Junior Suite and was given #611. I am disappointed cos the room looks dated and totally different from the pic shown on Expedia website. The only difference is there's an extra toilet. The Suite next door to mine is the one I wanted!
Stayed 2 nights in Dec 2023

10/10 Excellent

soon yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Heng Heng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

bonny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Anderson

Stayed 1 night in Oct 2023