Frame Hotel Sapporo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Frame Hotel Sapporo

Lobby lounge
Down duvets, individually decorated, desk, blackout curtains
Exterior
Hot tub
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
7-8-1 Minami 5jo Nishi, Chuo-ku, Sapporo, Hokkaido, 064-0805
  • Susukino Street
    2 min walk
  • Tanukikoji Shopping Street
    4 min walk
  • Odori Park
    12 min walk
  • Sapporo (OKD-Okadama)
    30 min drive

Room options

Semi Double Room, Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

Double Room, Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Semi Double Room, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Large Twin Bed

Double Room, Non Smoking

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room, Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Frame Hotel Sapporo

Hotel with a full-service spa, near Odori Park
Along with a full-service spa, this hotel has a restaurant and self parking. WiFi in public areas is free. Additionally, spa services, a microwave in a common area, and dry cleaning are onsite. Housekeeping is not available.
Frame Hotel Sapporo offers 58 air-conditioned accommodations with slippers and hair dryers. These individually decorated accommodations include desks. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 大浴場. Services include massages. The spa is equipped with a spa tub. The spa is open daily.
During your stay at Frame Hotel Sapporo, you're just a quick walk from Tanukikoji Shopping Street. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with massages at 大浴場
  • Amenities include free lobby newspapers, a computer, and laundry facilities
  • Within a 15-minute walk of Odori Park and Former Hokkaido Government Office Building
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Frame Hotel Sapporo offers its guests a full-service spa. Spa services, a vending machine, and multilingual staff are also featured at Frame Hotel Sapporo. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Onsite venue - This restaurant serves breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1200 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 850 per person
  • 1 restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • No housekeeping

Business services

  • Computer station

Spa

  • Massages
  • Spa open daily
  • Hot tub

Accessibility

  • Lift

More

  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Deep-soaking bath
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Films for purchase

Food and drink

  • Fridge

More

  • Desk
  • In-room massage
  • Individually decorated
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 850 per person
  • Self parking fee: JPY 1200 per night
  • Crib (infant bed) fee: JPY 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Frame Hotel
Frame Hotel Sapporo
Frame Sapporo
Hotel Frame
Frame Hotel Sapporo Hotel
Frame Hotel Sapporo Sapporo
Frame Hotel Sapporo Hotel Sapporo

Frame Hotel Sapporo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 99 out of 299 reviews" "
Rating 8 - Good. 138 out of 299 reviews" "
Rating 6 - Okay. 51 out of 299 reviews" "
Rating 4 - Poor. 10 out of 299 reviews" "
Rating 2 - Terrible. 1 out of 299 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hoai My

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything about this hotel. Make sure you get the breakfast. All wonderful. Quiet. Excellent customer service.
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
good location
Just the room a bit small. location was perfect.
Stayed 3 nights in Nov 2019

8/10 Good

LIAN HUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Good priced motel for a short stay
Very clean room, though the double bed is more like a super singles bed. Toilet very clean. Very limited car park spaces. Room very small for a couple. Very good location for the room price. Easy access and walking distance to major sites like Odori park, shopping area, Sapporo tower, etc. Breakfast was good, complete with a choice of western or Japanese option. And also a selection of other items on offer. You have to pick a time so that you’ll be served timely and the place will not be crowded - this is a good idea. The breakfast area is well spaced and nice.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and there is free enter big bath area.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
Stayed 10 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2018

10/10 Excellent

KUEK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended to my friends
Good local, clean and comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

S, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel with a modern public bath. It is empty most of the time and you can enjoy soaking while watching the tv. Room rates were on the high side during our stay, probably it was due to the school holiday season. Staff are friendly and very attentive. Location is great too. Slightly away from the susukino crowd but it's only 5 min walk to the train station and 2 min to the tram stop. Overall, it was a great stay and will definitely come back again.
Stayed 3 nights in Aug 2018

6/10 Okay

Trina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location but bad customer service from 1 staf
We had the worst service received from one of the hotel staff who refused to reveal her name when we said we are going to complain her. They speak limited English but that particular staff was very rude when we drive into the parking lot (our lot was taken by other guest hence we took another lot). She was raising her voice and scolding us for parking in another lot and Did not park in our designated lot(which was already taken by others). Check out time was 10am and was not communicated to us on first day during check-in and on the last day of check out, we checked the website and it states 11am. At 10am, the same staff called and asked us to check out NOW and HURRY UP raising her voice. This is the worst customer service we had experienced. Otherwise location is good for the price you paid. The common bath is not hot spring nor onset, just normal hot tap water. Really bad and rude for the particular staff otherwise the rest are OK.
Stayed 3 nights in Jul 2018

10/10 Excellent

Aaron, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Susukino
Walking to Susukino takes about 7-10mins at a leisurely pace. Wifi connection was excellent (able to stream of Youtube videos at 1080p). Hotel staff were very courteous. Room was functional. Only downside is only 1 small pillow provided in the room. Would definitely stay in this hotel again!
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Chun man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel, no complaints
Nice budget hotel, very clean and within 5 walk from the nearest station, close to the street level and under ground shopping area.
Stayed 1 night in Feb 2018

8/10 Good

Hermes, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
small but clean
quite small but very clean and cheap. it’s location also convenient!
Stayed 1 night in Dec 2017

10/10 Excellent

Dale, Sapporo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and clean hotel
This is a cheap and clean hotel with a good area for relaxation (free massage chairs) and individual air conditioners. Unfortunately, there is no view as the window needs to stay closed.
Stayed 3 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean affordable hotel close enough to city
It's close enough to Susukino area where all the food and night life are. Rooms are roomy for Japan standard and well maintained. The staffs are friendly and speak good English. My only complain is the internet speed, which is such a disappointment. Japan has one of the highest internet speed in the world but the hotel wifi can't even load webpage correctly. Rated 3 instead of 4 because of this.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Frame Hotel Sapporo
This trip was to see the Snow / Ice festival. The hotel is close to the tram stop and about ten minutes walk from the drop off / pick point for the airport bus stop and the subway which is two stops down from Sapporo main train station. The hotel is in a safe location close to shops and the staff were very helpful and polite. Complimentary breakfast was included that consisted of Japanese buffet and the choice of a omelette or fired eggs, Japanese bread toasted is delicious. I've seen reviews detailing that you have to lug cases up one floor where reception is, but they in fact have an elevator that goes to the ground/1st level.

6/10 Okay

Bruce

Liked: Cleanliness, staff & service
Very Budget.
This was the only Hotel I could find to stay in, on the final night of the 2017 Sapporo Snow Festival and as we wanted to be there for it, we decided to take the booking. Unfortunately you couldn't turn around in the room. While the Hotel is in a good position for the festival and Susukino Entertainment and Shopping Precinct is is very very Budget. This one night stay was more costly than other budget Hotels in the area, but alas....fortunately it was only for one night.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little winter retreat..
I found the Frame hotel in Sapporo to be the perfect place to relax after a long days snowboarding.. The single room I booked had everything you could ask for, comfortable bed, deep bath/shower (oh so good to run a long hot bath) ample supplies of body wash/shampoo/conditioner.. Friendly staff who put up with my almost complete lack of Japanese, I was able to get by pretty well (lots of giggles, smiles and nods) There are many free rental-able items, such as the kettle I grabbed for my caffeine fixes, though others such as an iron, or hair straightener etc. There is also a communal onsen style bath which I didn't try, but I'm sure it's really nice.. :) Drinks vending machine on each level for your Coke or flavoured water fixes, and a 7-11 convenience store literally across the street if you feel like a midnight snack.. The hotel itself is also very close to many restaurants and the station is easily within walking distance.. The only thing I would suggest if you're staying here during Sapporo's chilly winters would be a pair of either snow spikes (rubberised ice cleats that pull over your shoes) or show shoes themselves, as the streets get a tad icey and VERY slippery.. All in all, a great place to check out.. :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good value friendly staff
Overall happy with hotel. 6 of us stayed there in 3 semi- double rooms for 2 nights. Was concerned initially about the size of bed but it was OK especially for short stay.Staff were helpful and friendly.

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very little English spoken by the staff and the most confusing door locks ever, but clean, nice enough rooms and hotel is pretty close to both JR station and Susukino district.

6/10 Okay

Francis

Budget hotel for resting and shower
Breakfast is a little above average, the room size is average Japanese size at lease the staff can speak a little English.

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and helpful. Location is not the best, a bit far away from metro but with this cheap price, I would say Frame Hotel is an awesome choice!

10/10 Excellent

Wan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place at a good price
I stayed 5 nights at this hotel and thought it was great for the amount I paid. Will stay there again when I next visit Sapporo. Convenient location and friendly staff. Safe neighbourhood.