Soft Win Hotel São Luis

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Soft Win Hotel São Luis

Front of property
View from room
Lobby
Standard Twin Room, 2 Single Beds, City View
Property amenity

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Rua 28, Lote 04, Quadra 21, 4, Ponta d'Areia, São Luís, MA, 65071-365
  • Tropical Shopping
    5 min drive
  • Ceuma University
    5 min drive
  • Ponta d'Areia Beach
    6 min drive
  • Sao Luis (SLZ-Marechal Cunha Machado Intl.)
    29 min drive

Room options

Standard Double Room, City View

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds, City View

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Soft Win Hotel São Luis

São Luís hotel in Ponta D'areia with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
Soft Win Hotel São Luis offers 216 air-conditioned accommodations with minibars and blackout drapes/curtains. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This São Luís hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Soft Win Hotel São Luis. During your stay, you're just a quick walk from Amapá Biodiversity Corridor. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from Amapá Biodiversity Corridor and a 4-minute drive from Mirante da Lagoa
  • Dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Soft Win Hotel São Luis also features tour/ticket assistance and an elevator. Limited free parking is available on a first-come, first-served basis.

This 3-star São Luís hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Soft Win Hotel São Luis has a restaurant on site.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: BRL 25 for adults and BRL 25 for children
  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • Free cots/infant beds
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: BRL 52.5 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 25 for adults and BRL 25 for children
  • Pet fee: BRL 52.5 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March.

Property is also known as

Hotel Soft Sao Luis
Soft Sao Luis
Soft Inn Sao Luis Maranhao, Brazil
Soft Inn São Luís Sao Luis
Soft Inn São Luís
Soft São Luís Sao Luis
Soft São Luís
Soft Win Hotel São Luis Sao Luis
Soft Win São Luis Sao Luis
Soft Win São Luis
Soft Win Hotel São Luis Hotel
Soft Win Hotel São Luis São Luís
Soft Win Hotel São Luis Hotel São Luís

Soft Win Hotel São Luis Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 255 out of 727 reviews" "
Rating 8 - Good. 243 out of 727 reviews" "
Rating 6 - Okay. 153 out of 727 reviews" "
Rating 4 - Poor. 48 out of 727 reviews" "
Rating 2 - Terrible. 28 out of 727 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Obaid, Buffalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Near by pretty much every other city or town. There are several restaurants near by walk distance/ bars and convenience store. Wonderful friendly staff. I highly recommend it
Stayed 4 nights in Jan 2024

10/10 Excellent

BRUNO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

BRUNO

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
really regular basic room with nothing special in the hotel and elevator on and off.
Stayed 1 night in Jan 2021

6/10 Okay

goeran

Stayed 1 night in Mar 2018

8/10 Good

Francisco, Quito, Ecuador

Liked: Cleanliness, staff & service, room comfort
Normal hotel. Good area
It was a very normal 2-stars hotel. It is located in a pretty safe and nice area though. The wifi takes a lot to be activated for new guests. Breakfast is decent.

4/10 Poor

LARISSA

Hotel bem razoável! Não disponibilizam toalha de rosto, apenas de banho e somente roupa de cama (sem coberta). Horrível mesmo foi o fato de encontrarmos nosso quarto aberto ao retornarmos do passeio com um pessoal fazendo troca de fechaduras, sendo que nem fomos avisamos sobre isso e muito menos deixei o quarto a disposição para que isso fosse feito durante minha estadia. A responsável ainda teve a capacidade de falar quando fui reclamar que se eu não coloquei placa de não perturbe, qualquer funcionário pode entrar no quarto (um absurdo, pois não é pq eu não coloquei a placa que qualquer um pode entrar no quarto a qualquer momento, seja limpeza ou manutenção).
Stayed 1 night in Aug 2024

8/10 Good

Lindon Johson

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom
Stayed 1 night in Aug 2024

6/10 Okay

José Gustavo

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Mozart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Ronaldo de Oliveira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
A estadia foi boa, os funcionários são atenciosos a única reclamação que tenho e dá reposição e maior variedade no café da manhã.
Stayed 1 night in Jun 2024

10/10 Excellent

Filipe

Ambiente muito confortável, bem limpo e uma recepção maravilhosa!
Stayed 1 night in Aug 2024

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom. Banheiro muito pequeno
Stayed 1 night in Aug 2024

2/10 Terrible

Daiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssimas estrutura, limpeza e atendimento
A estadia foi terrivel, não nos colocaram no quarto que eu havia reservado. Fomos alocados no quarto 109, com adaptação para pessoa com deficiência, sendo que não somos PCD. O vaso sanitário era desconfortável, porque era para uso de cadeirante, nao havia box no banheiro, apenas uma cortina curta, que não chegava até o chão e não tinha o comprimento da extensão do banheiro, com isso quando fomos tomar banho o banheiro alagou inteiro, chegando água até no quarto. Tivemos que secar com a toalha para poder usar o banheiro depois. Além da péssima estrutura, a noite quando liguei a luz tinha uma barata andando pelo quarto. Fiquei apenas uma noite, por isso não pedi para trocar de quarto. Durante o check-out, quando fiz a reclamação na recepção, o atendente sequer pediu desculpas e ainda ficou com cara de riso e deboche, péssimo atendimento. A única vantagem do hotel é a localização, mas como há diversos outros hotéis na região, não se hospedem no Soft Win. Minha avaliação é com parâmetro em um hotel econômico, não estava exigindo um atendimento 5 estrelas, mas sim o básico: o quarto que eu reservei, um mínimo de estrutura e limpeza. Nada disso foi entregue pelo hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

HENRIQUE j

Stayed 3 nights in Aug 2024

6/10 Okay

Josiones

Stayed 1 night in Aug 2024

10/10 Excellent

Ademir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendo
Stayed 2 nights in Jul 2024

8/10 Good

Ademir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito bom
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Bom
Stayed 1 night in Aug 2024

8/10 Good

Ana Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não gostei do café da manhã...
Stayed 1 night in Aug 2024

8/10 Good

gloria c b

Travelled with family
Liked: Cleanliness, staff & service
Para uma noite resolve
O hotel parecia ser melhor, o quarto não tem telefone , mas para um dia resolveu , os funcionários são muito simpáticos
Stayed 1 night in Aug 2024

10/10 Excellent

Armystrong

Liked: Cleanliness, staff & service
Ótima localização, estacionamento fácil porém os quartos são um pouco antigos, nada que comprometa o conforto.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jjhonnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incrível único problema foi a internet ruim demais
Stayed 2 nights in Jul 2024

8/10 Good

Claudio Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024