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RQ Santiago

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for RQ Santiago

Property entrance
Reception
View from room
Lobby
In-room safe, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
Alameda 1449 Local 11 - Centro, Santiago, Region Metropolitana, 832100
  • Palacio de la Moneda
    5 min walk
  • University of Chile
    7 min walk
  • Barrio París-Londres
    11 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    18 min drive

Room options

View all photos for Standard Room

In-room safe, bed sheets

Standard Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

In-room safe, bed sheets

Superior Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

In-room safe, bed sheets

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Room

In-room safe, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 Queen Bed and 1 Twin Bed

Similar properties

Exterior
Best Western Estacion Central
Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (397)
The price is €63
for 1 night
5 Dec - 6 Dec
Best Western Estacion Central

About this property

RQ Santiago

Hotel with free breakfast, near Plaza de Armas
This smoke-free hotel features a coffee shop/cafe, self parking, and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
RQ Santiago offers 55 air-conditioned accommodations with safes and hair dryers. Accommodations at this 3-star hotel have kitchenettes with microwaves and cookware/dishes/utensils.

Bathrooms include bathtubs and complimentary toiletries. 32-inch plasma televisions come with cable channels. Housekeeping is provided daily.

During your stay at RQ Santiago, you're just a quick walk from Torre Entel. Enjoy features like free breakfast and free WiFi in public areas, plus a coffee shop/cafe.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the coffee shop/cafe
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Plaza de Armas and 7 minutes from Costanera Center
There's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces. RQ Santiago also features tour/ticket assistance, concierge services, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Santiago hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (CLP 6900 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 coffee shop/cafe

Family friendly

  • Kitchenette
  • Microwave
  • Mini-fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • TV channels

Food and drink

  • Cookware/dishes/utensils
  • Freezer
  • Kitchenette
  • Microwave
  • Mini fridge

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at RQ Santiago

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CLP 29750 per accommodation, per night
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: CLP 6900 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

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RQ Santiago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 251 out of 536 reviews" "
Rating 8 - Good. 197 out of 536 reviews" "
Rating 6 - Okay. 59 out of 536 reviews" "
Rating 4 - Poor. 19 out of 536 reviews" "
Rating 2 - Terrible. 10 out of 536 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is good, staff very nice and willing to help. Breakfast quite balance. Room clean and comfortable. The only negative observation is the bath top, extremely small and dangerous, it is slippery and high too reach.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RQ staff were so kind, and flexible.
Stayed 2 nights in Feb 2024

4/10 Poor

MARIA

Travelled with family
Disliked: Cleanliness, staff & service
Female staff at check in was not very helpful.
Stayed 2 nights in Jun 2023

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good location, mediocre hotel.
The hotel is in a good location if you can find it. It was definitely hard to find in the dark the forst time we arrived, but it is close to the sites. The wifi was awful. About 80% of the time, the wifi connection wasnt even giving us a signal. The breakfast was below average with just a boxed lunch.
Stayed 2 nights in Feb 2023

2/10 Terrible

Victor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
they don't have a waiting room
Stayed 4 nights in Jan 2023

4/10 Poor

Patrice

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointing
Small room, tiny bathtub, overheated, pool unavailable, breakfast in a box, cleaning personal comes in and out...
Stayed 1 night in Jan 2023

6/10 Okay

Felix, Carolina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fair to stay
Stayed 9 nights in May 2022

2/10 Terrible

Oscar

Stayed 3 nights in Dec 2021

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but needs some improvements
The cart of the hotel is not working and they don’t have a helper to carry your luggage. The hot water came out in brown color, had just one shampoo tube and one piece of soap. The AC was OK but the auto mode didn’t make the fan to stop when the temperature was cool enough. Clean and comfortable room and good care of the COVID 19 rules. The breakfast is properly located inside of the refrigerator.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location very close to the subway station Moneda and to many other means of public transportation. Also lots of shopping and restaurants within walking distance.
Stayed 3 nights in Mar 2020

10/10 Excellent

PatB, Maine

Liked: Cleanliness, staff & service
Right in the heart of the city, this hotel was the perfect spot for getting anywhere. The staff was very attentive and helpful and the breakfast was delicious! Taxis, subway or busses were nearby as was a full supermarket which was helpful as we had a kitchen in our room. Also lots of sights were walkable. I highly recommend RQ for you, comfortable and reasonably priced.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Wolf, Santiago de Chile

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great breakfast service and amazing view of the city from the rooftop pool area.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Even though they have rooms available staff makes you wait until 3pm for check in. They may save a few dollars in utilities but makes the tired customer very upset. I was for check in at 10am I understood, very early, but i came back around 2pm and still had to wait. I have traveled a lot and most of the hotels let's you check in earlier knowing you are tired .
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Really great stay, very comfortable and clean, brilliant and helpful staff
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

Tien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
The location is excellent. There are two metal front gates with security guards, next to government building. The place is safe. Breakfast is good with fruits, cereals, breads etc. Location is excellent and convenient,next to metro.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Location is excellent! You can go to almost every highlights of the city.
Stayed 3 nights in Nov 2019

6/10 Okay

Emilia, London

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The pool was not open until December however we had not been made aware of that before arriving and it was the main reason we chose to stay at this hotel. The bathroom floor also had lots of hairs over it, although the rest of the room seemed clean enough. We also found a hair in the fresh chopped fruit at breakfast which was off putting to say the least. Overall a bit of a disappointing experience.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place/location, staff very lovely and helpful, clean and nice atmosphere.
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Some were better than others and some had no idea. They were just unhelpful. Facilities were good
Stayed 3 nights in Jul 2019

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 10 nights in May 2019