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Hotel Boutique Castillo Rojo

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Boutique Castillo Rojo

Exterior
Flat-screen TV, iPod dock
Suite
Reception
Bathroom sink

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
Constitucion 195, Bellavista, Santiago, Region Metropolitana, 7500000
  • Patio Bellavista
    2 min walk
  • Clinica Santa Maria
    10 min walk
  • Lastarria District
    13 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    20 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room (Small)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Economy Room (Small)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite

Suite

Suite

  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Boutique Castillo Rojo

Skiing and dining in the mountains near San Cristobal Hill
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Boutique Castillo Rojo include a complimentary reception and complimentary wireless internet access.
Hotel Boutique Castillo Rojo offers 19 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Boutique Castillo Rojo's great location gets high marks from our customers. During your stay, you're just a quick walk from Patio Bellavista. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from Costanera Center and a few minutes from Plaza de Armas
  • Airport, train station, and theme park shuttle service available for a fee
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Self parking is free.

This 4-star Santiago hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Bistró Castillo Rojo - This bistro serves breakfast only.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Return train station shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • Bistró Castillo Rojo

Things to do

  • Winery release events

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Castillo Rojo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CLP 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 50000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CLP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Boutique Castillo Rojo offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boutique Castillo Rojo
Boutique Castillo Rojo Santiago
Castillo Rojo
Castillo Rojo Hotel
Hotel Boutique Castillo Rojo
Hotel Boutique Castillo Rojo Santiago
Hotel Castillo Rojo
Rojo Castillo
Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel
Hotel Boutique Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel Santiago

Hotel Boutique Castillo Rojo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 414 out of 509 reviews" "
Rating 8 - Good. 77 out of 509 reviews" "
Rating 6 - Okay. 10 out of 509 reviews" "
Rating 4 - Poor. 4 out of 509 reviews" "
Rating 2 - Terrible. 4 out of 509 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a unique property. It's like you stepped back in time to a1920s mansion. The area cannot be beat with plenty of restaurants nearby. The staff was so kind and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a great location and the staff were wonderful. They helped with restaurant suggestions and let us store our bags until our red eye flight!
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very clean friendly staff I would definitely be coming back
Stayed 1 night in Jul 2024

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal. You can walk up San Cristobal Hill or take the funicular. You can reach downtown after a nice stroll through the park. The metro stop is also close. Just don't pay too much for coffee and meals at Patio Bellavista! Castillo Rojo staff are phenomenal!
Stayed 4 nights in Jul 2024

10/10 Excellent

Tonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place! Probably one of the best places we've stayed. They have thought of everything. It is a magical experience.
Stayed 2 nights in Jul 2024

2/10 Terrible

Gustavo

Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Aminta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
One of our all time favorite hotels in the world!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Gabriela

Stayed 1 night in May 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an old, restored house. The furnishings are beautiful! Breakfast was delicious and we also loved the daily happy hour.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and staff was lovely
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

JUAN

Stayed 2 nights in Apr 2024

10/10 Excellent

Montserrat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great location to explore the city. Staff have been amiable, knowledgeable, and clear about directions and support in all sorts of things we need as a big family group traveling together. We will highly recommend it! Lautaro at the front desk was extremely great to us. We are traveling with a baby, and I would’ve checked the stairs (no elevator) situation, especially for family members with mobility problems. But once here, we didn't change our booking; we are extending our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful historic boutique hotel with friendly, helpful staff and good breakfast. Good neighborhood restaurants. Private hotel courtyard off the street was a nice space to relax. If you enjoy walking, the location works for all major sites and is a short Uber ride otherwise.
Stayed 2 nights in Apr 2024

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! walkable distance to many restaurants and bars, St Cristobal Funicular, Pablo Neruda's house/museum and many more. The room was big and clean, breakfast was very good, and the staff were amazing, they helped us to organize a shuttle from/to the Airport, tour to Valparaiso/ Vina del Mar and I'm sure they would help with everything you'd need. We were welcomed with a bottle of champagne which was a very nice surprise!! It's a unique place with character which we loved a lot!
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable rooms and an excellent location.
Stayed 1 night in Apr 2024

10/10 Excellent

Mianyu

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded our expectations!
We travelled to Chile for three weeks and made this hotel our home base between flights to Rapa Nui and Puerto Natales. It exceeded our expectations! The staff were incredibly helpful and friendly. From the front desk employees to the breakfast staff to their housekeeping team. The front desk employees spoke English and always answered our questions about anything we needed. I really can’t say enough about them, they were so great. I only initially booked our first couple of days before Rapa Nui there but rebooked after realizing how excellent it was. Very beautiful and unique. Breakfast was delicious. Walking distance to everywhere important in/near Bella Vista neighborhood. We walked to Plaza De Armas, Santa Lucia Hill, San Cristobal Hill, and the museums. There are also plenty of fantastic restaurants, shops, and clubs within walking distance. They were able to store some of our belongings between trips and we felt very safe and secure there.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff!
Stayed 2 nights in Mar 2024

10/10 Excellent

Isolde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel we have ever stayed in, in our lives.
There are no words to describe how good this hotel is. It has the most amazing staff we have ever had at any hotel in our entire lives. The service is incredible. The hotel is clean and our room was fantastic. If I am ever in this city again I will always stay here, great location, great rooms, superior staff. There is NOTHING I would change about this place. I miss this place and especially their staff.
Stayed 6 nights in Mar 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful old house . Beautifully kept up and lovely old furnishings . Also, everything worked well . The only thing to be aware of is that there is no elevator and there are lots of steps . We were lucky as someone was there to take our suitcases upstairs . Also , there was a lovely surprise as there was a bottle of wine and some condiments waiting for us in our room-which I had forgot about . This worked out really well as we were too tired to go out at first so this was all we needed . Also , they have a lovely breakfast there . And it is right in the best part of Santiago as we could just walk a few blocks to the San Cristobal funicular . My husband loved this place !! All in all , a lovely place !
Stayed 3 nights in Mar 2024

10/10 Excellent

Gustavo Gamboa

Stayed 3 nights in Mar 2024