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Hotel Boutique Castillo Rojo

4.0 star property
VIP Access

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Photo gallery for Hotel Boutique Castillo Rojo

Exterior
Building design
Classic Double Room, 1 Queen Bed | Bathroom sink
Classic Double Room, 1 Queen Bed
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Constitucion 195, Bellavista, Santiago, Region Metropolitana, 7500000
  • Santa Lucia Hill
    ‪16 min walk‬
  • Medical Center Hospital Worker
    ‪4 min drive‬
  • Costanera Center
    ‪5 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Petit)

Egyptian cotton sheets, premium bedding, in-room safe

Room, 1 Queen Bed (Petit)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Premium Double Room, 1 King Bed

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Boutique Castillo Rojo

Luxurious ski hotel with restaurant
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Boutique Castillo Rojo include a complimentary reception and complimentary wireless internet access.
Hotel Boutique Castillo Rojo offers 19 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. 36-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Boutique Castillo Rojo's great location gets high marks from our customers. During your stay, you're just a quick walk from Patio Bellavista. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from Costanera Center and a few minutes from Plaza de Armas
  • Airport, train station, and local-area shuttle service available for a fee
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Self parking is free.

This 4-star Santiago hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Bistró Castillo Rojo - This bistro serves breakfast only.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Bistró Castillo Rojo

Things to do

  • Winery release events

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Castillo Rojo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 35.0 per day.
  • Cribs (infant beds) are available for CLP 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 50000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CLP 30.0 per night
  • Rollaway bed fee: CLP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Boutique Castillo Rojo offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boutique Castillo Rojo
Boutique Castillo Rojo Santiago
Castillo Rojo
Castillo Rojo Hotel
Hotel Boutique Castillo Rojo
Hotel Boutique Castillo Rojo Santiago
Hotel Castillo Rojo
Rojo Castillo
Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel
Hotel Boutique Castillo Rojo Santiago
Hotel Boutique Castillo Rojo Hotel Santiago

Hotel Boutique Castillo Rojo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 471 out of 573 reviews
Rating 8 - Good. 84 out of 573 reviews
Rating 6 - Okay. 10 out of 573 reviews
Rating 4 - Poor. 4 out of 573 reviews
Rating 2 - Terrible. 4 out of 573 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay in a great location
We stayed at three hotels in Santiago, and Castillo Rojo was our favorite by far. The service and location were exceptional and the rooms were stunning. Don't second guess this hotel, just book it!
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No need to even look for another place to stay next time you travel to Santiago. Quaint, great staff, nice room and facility with a great location. served us great wine for happy hour.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and welcoming. It was a charming place to stay in Santiago
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

JUANALEE

Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ An unforgettable experience! From the moment I arrived, I was captivated by the hotel's striking red facade and its charming, boutique atmosphere. What truly stood out to me was the welcoming staff. They were extremely friendly and helped me plan my wine tours and transportation. Additionally, the hotel had amazing security measures, so I felt extra safe during my stay. And…I can't forget to mention Luna, the adorable outdoor cat, who added a special touch to the hotel's charm. I ended up extending my stay at Castillo Rojo, and I also booked additional days at the end of my trip after I finish exploring more of Chile. It’ll be the perfect ending to my journey before heading back to 🇨🇦. I highly recommend Castillo Rojo Hotel to anyone visiting Santiago. Whether you're looking for a romantic getaway, a cultural experience, or simply a comfortable place to unwind, this hotel has it all. I can't wait to return on my next visit to Chile!
Stayed 2 nights in Dec 2024

10/10 Excellent

Glory

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful, historic, quirky, fun
Staff was excellent. I was warmly greeted by Erica, the next day Veronica helped arranged a car for me to get to museums since Ubers weren't available due to the holiday, and Laus made one of the most excellent dinner suggestions. He really did a great job with dining information in the area. Breakfast folks were also great. This is a beautiful hotel in an excellent neighborhood, steps from Neruda's house. A little like benign a Wes Anderson movie. Complimentary wine in the evenings was appreciated.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not have been better
This hotel was absolutely gorgeous. The service was friendly and excellent. The property itself was in a very secure area and the neighborhood was perfect for exploring the local restaurants and cuisine. I highly recommend this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Stayed 3 nights in Nov 2024

10/10 Excellent

Kim, Bastrop

Liked: Cleanliness, amenities, property conditions & facilities
One of my best stays ever! The people were so kind, friendly, and helpful. The place was clean and fresh, had a very chic vibe, well decorated. I felt at home and I felt esteemed at the same time! Incredible experience!
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El castillo rojo is a fun boutique hotel with a cool story and a great location. Small things such as a weak shower and having to have someone at reception let you exit the property, felt a little odd. The service was outstanding, everyone was super friendly and we enjoyed our stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a recently renovated old mansion and it oozes with character. The service and staff are exceptional and the 5-6pm wine social is so welcoming. Comfortable beds and well appointed rooms. I've returned twice already on this trip and it won't be the last. It is now my goto in Santiago!
Stayed 1 night in Nov 2024

10/10 Excellent

salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an excellent stay. The staff was very helpful and friendly. Gave us wonderful suggestions for dinner and helped us with transportation. Happy Hour every night was a wonderful event.
Stayed 2 nights in Nov 2024

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Belgheis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fact that it was an old hotel and that the staff was so friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with old Fashioned facility and service
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel! The staff is so kind and helpful. They boxed up breakfast for us because of our early flight out. The rooms are clean and beds comfortable. Not the standard hotel at all. Coffee and hot water in upstairs lobby all day. We used Ubers to go different places because had to cross questionable neighborhoods to go see the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marie

Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great hospitality.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This an excellent hotel. Comfortable and charming with extremely helpful and friendly staff. Highly recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the Bellavista neighborhood
Lautaro at the front desk went above and beyond to answer all of my questions. He is a great employee! The hotel is near many bars and restaurants in the heart of the Bellavista neighborhood. I stayed for six night and was very satisfied.
Stayed 6 nights in Oct 2024

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Carrie, Boise

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved this hotel! It was quaint and lovely. The staff was excellent and provided top-notch customer service. The breakfast, wine tasting and 24 hour access to coffee and tea was a bonus. we loved the location and would highly recommend Castillo Rojo for your stay in Santiago.
Stayed 2 nights in Sep 2024