Inturotel Esmeralda Garden

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Inturotel Esmeralda Garden

Beach nearby, white sand, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, pool loungers
Economy Apartment, 1 Bedroom | View from room
Reception
1 bedroom, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Pool
    Pool

Explore the area

Map
Carrer Portinatx, 27, Cala d'Or, Santanyi, Mallorca, 7660
  • Cala Gran
    7 min walk
  • Cala Ferrera Beach
    8 min walk
  • Caló des Corral
    8 min walk
  • Palma de Mallorca (PMI)
    59 min drive

Room options

Standard Apartment, 1 Bedroom (2 adults + 1 child)

  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Apartment, 1 Bedroom (2 adults + 2 children)

  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Standard Apartment, 1 Bedroom, Pool View (2 adults + 2 children)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Economy Apartment, 1 Bedroom

  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Standard Apartment, 1 Bedroom, Pool View

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Apartment, 1 Bedroom

  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Apartment, 1 Bedroom, Pool View (2 adults + 1 child)

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

About this property

Inturotel Esmeralda Garden

Mediterranean aparthotel with a 24-hour front desk and a coffee shop
Along with an outdoor pool, this aparthotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Each apartment features a kitchenette with a refrigerator and a stovetop, plus free WiFi and an LED TV with satellite channels. A balcony, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Limited housekeeping is available.
Inturotel Esmeralda Garden offers 74 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on weekdays only and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Inturotel Esmeralda Garden, you're just a quick walk from Cala Gran. Features include free WiFi in public areas and free self parking, plus an outdoor pool. Built in 1999, this comfortable aparthotel has 74 apartments on 4 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a balcony, and a living room
  • Free WiFi
  • Free self parking
  • Enjoy Mediterranean cuisine at Es Caló, a buffet restaurant with pool views
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, mini golf, and bike rentals
  • Within a 10-minute walk of Cala Gran and Cala Ferrera Beach
  • Airport shuttle service available for a fee
Inturotel Esmeralda Garden offers its guests a children's pool, an outdoor tennis court, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Inturotel Esmeralda Garden. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Mediterranean Santanyi aparthotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 10:30 AM.
Es Caló - Overlooking the pool, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.
Sa Terrassa Bar - Onsite cocktail bar. Open daily.
Es Porxo Pool Bar - This poolside bar specializes in Mediterranean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Beach

  • Near the beach
  • Beach umbrellas
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • Lifeguards on site

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Free off-site parking within 328 ft
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • On-site car hire

Family friendly

  • Free cot/infant bed
  • Children's pool
  • Playground

Restaurants on site

  • Es Caló
  • Sa Terrassa Bar
  • Es Porxo Pool Bar

Kitchenette

  • Fridge (full size)
  • Stovetop
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster

Dining

  • Cooked-to-order breakfast available for a fee daily 8 AM–10:30 AM: EUR 18-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Hairdryer
  • Bidet
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 32-inch LED TV with satellite service
  • Pool or billiards table
  • TV in a common area

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Safe (surcharge)

Things to do

  • Outdoor tennis courts
  • Tennis on site
  • Scooter/moped hire on site
  • Bike hire on site
  • Mini golf on site
  • Mountain biking on site
  • Golf nearby
  • Boat tours nearby
  • Horse riding nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 74 rooms
  • 4 floors
  • 2 buildings
  • Built in 1999
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 65

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 20 2024 to April 10 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from June 15 to September 15:
  • Sauna
  • Spa
  • Spa tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 18 to 20 per person
  • Airport shuttle fee: EUR 89 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 65 (subject to availability)
  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Inturotel Esmeralda Garden offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Property Registration Number H/2869

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Inturotel Esmeralda Garden Aparthotel Santanyi
Inturotel Esmeralda Garden Santanyi
Inturotel Esmeralda Garden Aparthotel
Inturotel Esmeralda Garden
Inturotel Esmeralda Garn tany
Inturotel Esmeralda Santanyi
Inturotel Esmeralda Garden Santanyi
Inturotel Esmeralda Garden Aparthotel
Inturotel Esmeralda Garden Aparthotel Santanyi

Inturotel Esmeralda Garden Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 110 reviews" "
Rating 8 - Good. 58 out of 110 reviews" "
Rating 6 - Okay. 12 out of 110 reviews" "
Rating 4 - Poor. 2 out of 110 reviews" "
Rating 2 - Terrible. 0 out of 110 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Susana

Stayed 4 nights in Jun 2024

10/10 Excellent

Olena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The unique thing about this hotel that this is a chain of hotels which are close to each other. the Inturotel Esmeralda Park has many facilities which are available to the resindents of other Inturotel hotels. It has access to the fantastic individual beach below the swimming pools cascades. A buitiful view. Huge breakfast and dining facilities are available at the Park hotel to all Inturotel visitors. At the same time the Esmeralda Garden hotel is a small lovely place not as overcrouded as the Esmeralda Park. It has own lovely swimming pool and it is quieter and less crouded compared to the pool at Esmeralda Park. Near the hotel at least 3 supermarkets at 5 min walk, many other shops, and there are tapas restaurants who offer also a cheesburger with cheeps at an affordable price. Different dining options for different budgets. There are two big play areas for kids and adults which my daughter adored: trampolines, inflatables, electric racing cars, and other. The karaoke bar nearby was fantastic, they had great shows every evening inviting singers to perform from 9-10:30 pm alongside normal karaoke activities at all other times. You come there, order drinks and enjoy the shows. Inturotel was a real discovery for us, definitely coming back. Enjoyed every minute, never had such a variety of activities placed on one spot. No need for a car, accessing everything we need by walking, enough fun for 10 days of stay. There is a car rental nearby, but many buses available.
Stayed 9 nights in May 2024

4/10 Poor

CLAUDIA

Travelled with partner
Liked: Property conditions & facilities
Located in a busy and noisy tourist area. We were looking for quiet and this is not it! Very Loud music every night from near by bar. A hotel this size should be able to influence the noise level of their neighbors. Room was nice, comfy bed. No clean sheets or towels the entire week.
Stayed 7 nights in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

8/10 Good

Garry

Travelled with family
Liked: Cleanliness, room comfort
Well placed hotel for a family holiday, nice room hotel and rooms clean, good aircon well down a little by the tired looking bathrooms, all staff we met very helpfull
Stayed 9 nights in Aug 2022

10/10 Excellent

HappyParent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly property with tons of things to do with kids. This was our third time at one of the Inturotel hotels in Mallorca and they always deliver. All the staff is super friendly and helpful, the food is good (we go with the half board plan - so breakfast and dinner is included), the pools are clean and the beach is next door to the other Inturotel hotels.
Stayed 12 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly staff, cleaning staff are great. I would definitely go back.
Stayed 7 nights in Oct 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had a pool view room. The hotel was safe, clean and staff friendly.. self catering rooms would benefit from having a microwave installed.. other than that all facilities, staff and environment was brilliant..
Stayed 6 nights in Oct 2018

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time!
Stayed 5 nights in May 2018

10/10 Excellent

Glyn, North wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and close to everything
Spacious apartments in good position and quieter than the sister apartments. Well equipped
Stayed 4 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel for families
Comfortable family hotel, friendly and helpful staff and great location. Close to some local cafes, restaurants and shops and only a 10 minute walk to Cala D'or central for even more choice. Having the living area/ kitchenette was really handy for the evenings after putting our toddler down. We were based at the back of the hotel which is much quieter than pool front side which is opposite the local karaoke bar. The air conditioning wasn't very strong but that might have just been our room. Weather was nice for May, some overcast bits of days but still fairly warm. It gets very cool in the evenings though. Pool and sea still freezing so be warned! Liked being able to use the facilities at the nearby Inturotel Esmeralda but the buffet dinner we tried one night was quite pricey and a bit stressful. Think local restaurants were better value. Like how much they cater for children with little play parks, a kids club for over 4s etc.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2017

6/10 Okay

Kat, West Mids

Liked: Cleanliness, staff & service, room comfort
clean & quiet
hotel was clean and quiet but not quite what was expected , the photos on the websites make the pool area look much bigger. also disappointed there was no bar or food.
Stayed 7 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful break at Esmeralda Garden
Wonderful stay staff so friendly and helpful. Clean and close to everything you would want. Sometimes noisy at night but room was near reception so to be expected. Pool fab, wifi expensive but free in reception and worked every time.
Stayed 10 nights in Jul 2017

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but enjoyable.
Hotel was spot on, terrible amount of ants around balcony area but to be expected on holiday, rooms were always kept clean with room service 5 days out of 7. Bed probably not the comfiest ive stayed in but did the job. Asked for a pool view room but got room 217 looking into a back street with a large tree obscuring most view. Hotel were happy to accomadate pool view room when available but we decided just to stick with where we were. The hotel itself is perfect for a quiet relaxing holiday as there is no pool entertainment etc. Everything is done in the main hotel 10 mins walk away. Bar closes at 18:00 aswell as snack bar closing at 15:30. Overall a nice place to stay but basic. Would recommend for a quiet holiday. If your looking entertainment teams and pool games during the day etc its not ideal. Would not recommend for families with young children as theres not much for them to do at this hotel.
Stayed 7 nights in May 2017

10/10 Excellent

JOHN, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation
Lovely accommodation. Very clean, basic but comfortable. Pool nice no problem getting sunbeds. Pool towels available.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weeks stay.
Stayed 2nd WK in may, good location,near shops, supermarkets,bars, restaurants,not far to beach. All staff very friendly and helpful even cleaning staff. Spotlessly clean rooms, and very spacious, public areas and pool.stayed self catering, kitchen well equipped, kettle, toaster, pans, 2 ring electric hob, ect. Free WiFi in basement/playroom which had a TV, internet access, snooker table, book selection and comfy settees.first visit to this hotel and would definitely return. As other reviews mentioned there is a karaoke bar across the road which you can hear from your room ( we had a lovely pool view room ) it can be loud but we did,nt mind it, and it does finish around midnight.

8/10 Good

lynne, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable
We stayed at this Hotel in September/October 2015 and had a really relaxing time. The rooms are spacious and spotlessly clean, the Staff are friendly and helpful and there are plenty of sunbeds round the pool area. The only slight complaint would be the showers aren't brilliant but that's a minor thing. This is a quiet place so if you want more activity it's not for you but it's in a really good location, close to all amenities. Overall an excellent Hotel.

10/10 Excellent

Martin, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esmeralda Garden is an annex to the main hotel
We were a bit taken aback to be told we had to go to the main hotel for meals (half board) - 5 to 10 minute walk. However once we got used to it we didn't particularly mind.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location for families
Close to the beach and sister hotel is fantastic with gorgeous views. Brilliant location next to the children's fun park and only 5-7 min walk to the centre Would stay here again.

10/10 Excellent

Emerson, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for families.
Great stay, great staff, great breakfast, very good location.

6/10 Okay

Griffithsfam, w sussex

Liked: Cleanliness, staff & service
Good 3 star hotel
We stayed for 3 nights. The receptionist was friendly and efficient. The hotel is well maintained and the pool is pleasant, although it closes at 6pm. The beaches are about 5-10 minutes walk. The apartment was clean and fairly spacious. We overlooked the rear of the hotel but that was fine as a little quieter. The balcony was large. Overall we were satisfied with our stay.

8/10 Good

MRKR, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool balcony
Lovely spot and quiet pool. Great that you can use the sister hotel faculties.

8/10 Good

Paul, Tamworth England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close but no cigar!
Everything was perfect about this hotel with the exception of the walk needed to access the restaurant at the sister hotel close by (5 minute walk), plus a nearby Karaoke bar, which blasted out a high volume until midnight. The hotel itself was of a very high standard with regards helpful staff, cleanliness etc..

10/10 Excellent

Chris, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation
Smaller, sister hotel perfect for families, without the worry of being too busy to keep an eye on kids in a fantastic resort offering everything you need whether b b or full board. On arrival everything was spotless, and ready for use without further cleaning needed with air conditioning quiet enough to allow you to sleep! We went B B which can only be described as fantastic - Quality and variety was unbeatable which set us up for our 10 day stay without any complaints or grumbles! One note on the resort (not the accommodation) was that a lot of the paths were in disrepair with broken tiles or missing tiles which could cause problems for anyone not paying attention?