6/10 Okay
Patrick
Travelled with family
8 Sept 2024
Liked: Staff & service
Disliked: Property conditions & facilities
First impression was very good but the closer you look the worser it gets.
Whole hotel complex is nice and the pools are all very cool. But there are a lot of small things which the hotel did not take care of dutyfully.
It is very noisy in the room, you can hear the room above very good.
It is an "all inclusive" hotel but then there are popcorn machines where you have to pay for...
Parking is quite tricky, there is a hotel parking area but it is allways full as it is very small. You can park on the street but as well, very full and hard to find a spot if you arrive late during the day.
In the room the safe did not work as well as a light (bulb was missing - > open your eyes housekeeping!) and an eletricity bolt did not work either. Maintenance was done very quickly after mentioning it but it did not work again the day after.
Glasses and plates at the bar/restaurant were more then once dirty. One had still the red lipstick from the previous customer on it.
Were not asked if we did enjoy our stay during check out. So I guess they don't care if you are happy or not.
Overall it was ok for the price but I guess if you look you will find better options for the same price on the island.
Patrick
Stayed 3 nights in Sep 2024