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Hotel SANSEbay

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel SANSEbay

Reception
View from room
Exterior
Studio Suite | View from room
Premium Room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle mari 21, San Sebastián, 20003
  • Basilica of Saint Mary of the Chorus
    2 min walk
  • Port of San Sebastian
    3 min walk
  • Monte Urgull
    3 min walk
  • San Sebastian (EAS)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Familiar vistas laterales bahía

Familiar vistas laterales bahía

Familiar vistas laterales bahía

  • 29 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Urban interior patio

Urban interior patio

Urban interior patio

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Premium bedding, down duvets, in-room safe, blackout curtains

Basic Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Panoramic Apartment, Sea View

Panoramic Apartment, Sea View | Living area

Panoramic Apartment, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 20 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Urban confort terraza

Urban confort terraza

Urban confort terraza

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Smart Apartment

Smart Apartment | Private kitchen

Smart Apartment

  • 52 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Cozy Apartment

Cozy Apartment | Private kitchen

Cozy Apartment

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Urban familiar terraza

Urban familiar terraza

Urban familiar terraza

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel SANSEbay

Beach fun, near Monte Urgull
A snack bar/deli, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Hotel SANSEbay offers 27 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. Smart televisions come with premium digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel SANSEbay. During your stay, you're just a quick walk from Concha Beach. Free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Steps from Monte Urgull and 6 minutes by foot from Donostia-San Sebastian Aquarium
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel SANSEbay. Parking is available for a fee.

This 3.5-star San Sebastián hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to noon.
Bar Urgul - Onsite bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 30 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: EUR 9.50-25 for adults and EUR 9.50-25 for children
  • 1 coffee shop/cafe

Restaurants on site

  • Bar Urgul

Things to do

  • Bike rentals

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Books
  • Communal living room
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Premium channels
  • Smart TV

More

  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 to 25 for adults, and EUR 9.50 to 25 for children
  • Airport shuttle fee: EUR 150.00 per vehicle
  • Self parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel SANSEbay San Sebastian
SANSEbay San Sebastian
SANSEbay
Hotel SANSEbay Hotel
Hotel SANSEbay San Sebastián
Hotel SANSEbay Hotel San Sebastián

Hotel SANSEbay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 275 out of 339 reviews" "
Rating 8 - Good. 48 out of 339 reviews" "
Rating 6 - Okay. 9 out of 339 reviews" "
Rating 4 - Poor. 2 out of 339 reviews" "
Rating 2 - Terrible. 5 out of 339 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

josue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience
Stayed 2 nights in Jun 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Amazing room and location. Really clean and comfortable.
Stayed 4 nights in Aug 2024

6/10 Okay

Nicholas

Travelled with family
Disliked: Cleanliness
Overpriced
The location of the hotel was awesome. The room was different than the pictures. It was not very clean. The bathroom and the bed had hair all over the place. No facilities. No epsresso machine or kettle. The hotel needs improvement.
Stayed 2 nights in Aug 2024

8/10 Good

Desmond, Javea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay but if you are crazy enough to go in August, like we did, be ready for a good hour to find a space in a car park. The hotel does have 6 parking spaces so ask early if booking. Otherwise, superb.
Stayed 1 night in Aug 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in an ideal location beside La Concha and Old Town
Stayed 4 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Donostia
Stayed 2 nights in Jul 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and location
The location couldn’t have been better, super friendly staff, we had a 2 bdr apartment and it was spacious and had everything we needed. I’d love to go back
The view from our balcony
The view from our balcony
Stayed 3 nights in Jul 2024

10/10 Excellent

Bryon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people , very clean and great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin, Chula Vista

It was perfect!
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Stayed 2 nights in Jun 2024

10/10 Excellent

Tammy

Stayed 1 night in Jun 2024

10/10 Excellent

Fung Yin, Preston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old town, staff very helpful. The apartment was clean and very spacious and very quiet
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel, location and staff who are super helpful and are just plain nice people who know hospitality. San Sebastián is loved by tourists and locals. However, the two do not always mix. The locals want to enjoy their own town, and us tourists are in it. The staff here go the extra mile to make your stay comfortable and their informative insights can truly improve your trip, all the more if you are a first time visitor like we were. The locals are actually nice but you have to meet them half-way. Get to know some words in Basque. Especially the word for thank you which basically sounds out like, amusingly, two U.S. words put together 'Scary Costco'. But of course is written far differently. The people in SS are precious so make sure you get out there and not just visit the high flying places. Buy some bread, cheese from little markets. This location is awesome to visit all the old town, the shops, the restaurants, the beach.
Stayed 3 nights in Jun 2024

8/10 Good

Pooyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Laurel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location in San Sebastián. Excellent service from a small hotel in the old town area. Easy walk to restaurants, beaches, and parks. Highly recommend!
Stayed 3 nights in May 2024

10/10 Excellent

Nami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel
What a pleasure it was to stay in one of the apartments. Excellent amenities, modern, clean, well appointed, quiet for sleeping, spacious, comfortable, everything we needed. Staff were amazing, helpful and courteous.great breakfast if you want. Close to the water, restaurants etc. You can walk to anywhere from this location. Beautiful city, we loved it.
Stayed 4 nights in Jun 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel
What a pleasure it was to stay 4 nights in one of the apartments. Excellent amenities, modern, clean, well appointed, quiet for sleeping, spacious, comfortable, everything we needed. Staff were amazing, helpful and courteous.great breakfast if you want. Close to the water, restaurants etc. You can walk to anywhere from this location. Beautiful city, Loved it.
Stayed 4 nights in Jun 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location at San Sebastian!!!
Stayed 1 night in May 2024

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
hotel very well located for walking and dining. Close to the beach. the rooms are a small but clean and comfortable.
Stayed 3 nights in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
My husband and I are so happy with our experience and stay at Sansebay! They upgraded our room which was totally unexpected and left a bottle of wine in the room. The staff was excellent and went above and beyond to make sure we had everything we needed. Can't wait to come back!
Stayed 2 nights in May 2024

10/10 Excellent

SAUL

Stayed 2 nights in May 2024

10/10 Excellent

monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was convenient to the beach and the old town. Many restaurants within walking distance. The staff was very accommodating including when we got lost.
Stayed 8 nights in Apr 2024

10/10 Excellent

Isabel

Stayed 3 nights in May 2024