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Hotel Arbaso

4.0 star property

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Photo gallery for Hotel Arbaso

Front of property
Exterior
Reception
Reception
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Parking available
  • Laundry

Explore the area

Map
Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004
  • Cathedral of the Good Shepherd
    ‪1 min walk‬
  • Maria Cristina Bridge
    ‪3 min walk‬
  • Concha Promenade
    ‪4 min walk‬
  • San Sebastian (EAS)
    ‪23 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Premium bedding, down duvets, Select Comfort beds, minibar

Comfort Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Suite

Basic Suite

Basic Suite

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Suite (Mirador)

Premium Suite (Mirador)

Premium Suite (Mirador)

  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Room

Premium bedding, down duvets, Select Comfort beds, minibar

Premium Room

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms (Catedral)

Deluxe Suite, 2 Bedrooms (Catedral) | Living area

Deluxe Suite, 2 Bedrooms (Catedral)

  • 73 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Junior Suite

Premium bedding, down duvets, Select Comfort beds, minibar

Junior Suite

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Penthouse

Premium Penthouse

Premium Penthouse

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Duplex

Deluxe Duplex

Deluxe Duplex

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

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Catalonia Donosti

  • Pool
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  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, (516)
The price is €325
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Catalonia Donosti

About this property

Hotel Arbaso

Central hotel with a 24-hour fitness center connected to the convention center in San Sebastián
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a steam room, and a coffee shop/cafe are onsite.
Hotel Arbaso offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This San Sebastián hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available.
Our customers tell us they can't get enough of the helpful staff at Hotel Arbaso. During your stay, you'll be connected to the convention center, and just a quick walk from Concha Beach. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at Narru, a fine-dining restaurant that serves Basque cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and complimentary bicycles
  • 6 minutes by foot from Concha Beach and a 4-minute drive from Reale Arena
  • Airport shuttle service available for a fee
Hotel Arbaso offers its guests a steam room, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Arbaso. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star San Sebastián hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
Narru - This fine-dining restaurant specializes in Basque cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 35 per night)
  • Secured covered valet parking on site (EUR 35 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Narru

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Private winery tours
  • Public winery tours
  • Spa services
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Spa

  • Couples treatment room(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Communal living room
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 57 per person (one-way)
  • Airport shuttle fee per child: EUR 57 (one-way)
  • Covered self parking fee: EUR 35 per night
  • Covered valet parking fee: EUR 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Hotel Arbaso offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Arbaso Hotel
Hotel Arbaso San Sebastián
Hotel Arbaso Hotel San Sebastián

Hotel Arbaso Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 292 out of 332 reviews
Rating 8 - Good. 26 out of 332 reviews
Rating 6 - Okay. 5 out of 332 reviews
Rating 4 - Poor. 1 out of 332 reviews
Rating 2 - Terrible. 8 out of 332 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel in every way...
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024

10/10 Excellent

Lin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our three night stay at Hotel Arbaso. It is a modern and clean property, and we got our best sleep during our trip here! Everyone on the staff is very friendly, warm, and helpful. The location could not be more perfect. It's located on a quiet street and in walking distance to many sites including the Old Town, beach, and restaurants. The room was quite spacious also, and I surely enjoyed the Dyson hair dryer in the bathroom!
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean, excellent attention to detail. Excellent staff. Hotel very well situated. Hard to fault this lovely hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Daraphanh, West Covina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new clean , great service, nice staff.
Stayed 2 nights in Sep 2024

2/10 Terrible

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upside was that we had a junior suite which was excellent. There was not really a bar area and the staff always seemed stressed. Trying to find seat for us was also a challenge. Reception staff were great as were the hall guys, don’t miss the sauna.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great comfortable hotel, close to 5 star. Best location in San Sebastián
Stayed 7 nights in Aug 2024

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, quiet, modern, clean
Stayed 3 nights in Aug 2024

10/10 Excellent

Daley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property. Rooms are perfect. Beware of the dark shades and comfy beds. You just may get the best night sleep of our life. My entire family did not wake up till 1030 am (including our two year old). Had such a lovely stay.
Stayed 1 night in Jul 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

keith

Liked: Staff & service, property conditions & facilities
This is a first class property with a wonderful finish to the rooms. Modern and Simple excellence. Staff friendly and location really close to any areas you would like to walk.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and the food was fantastic. Buy the daily breakfast its worth it. Overall was a fantastic experience and they made us feel special and important.
Stayed 4 nights in Jun 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction was being done next door
Stayed 3 nights in Jul 2024

10/10 Excellent

MANUEL, MIAMI

Stayed 3 nights in Jun 2024

10/10 Excellent

Thomas, Cary

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice rooms, great staff, Michelin Star restaurant- so of course a great breakfast! Very convenient to all of the activities in San Sebastián which is a wonderful walkable town with a spectacular natural bay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Francis, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient location and helpful staff. Modern facilities and solid restaurant
Stayed 3 nights in Jun 2024

10/10 Excellent

Selen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great location
Stayed 4 nights in Jun 2024

10/10 Excellent

Alexander

Stayed 4 nights in Jun 2024

10/10 Excellent

Christopher

Stayed 2 nights in May 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024