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Hotel Nena

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Nena

Outdoor pool, open 10:00 AM to 8:00 PM, free pool cabanas
Free daily full breakfast
Premier Room, 2 Bedrooms | Terrace/patio
Junior Suite, 1 King Bed
Premier Room, 2 Bedrooms

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
San Francisco 32, Centro, San Miguel de Allende, GTO, 37700
  • Temple of San Francisco
    1 min walk
  • La Esquina Mexican Folk Toy Museum
    2 min walk
  • Allende Garden
    2 min walk
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms

  • 159 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Room, 2 Double Beds

Junior Room, 2 Double Beds

Junior Room, 2 Double Beds

  • 24 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room

Grand Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €271
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includes taxes & fees
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About this property

Hotel Nena

Adults-only San Miguel de Allende hotel in Zona Centro with free breakfast
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Nena offers 6 accommodations with espresso makers and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Hotel Nena. During your stay, you're just a quick walk from Church of San Miguel Arcángel. You'll find features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking, self parking, and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests love the restaurant and breakfast
  • Steps from Temple of San Francisco and Allende Garden
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Nena. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star San Miguel de Allende hotel.

Guests are served free full breakfast daily from 9:00 AM to 11:30 AM.
Hotel Nena has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free secured valet parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking (max. 1 space per unit)
  • Free off-site parking within 1 mi from 8:00 AM to 8:00 PM
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 9:00 AM–11:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Access to nearby health club
  • Outdoor pool
  • Private winery tours
  • Public winery tours

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Fireplace in reception
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • TV channels

Food and drink

  • Espresso maker

More

  • Connecting rooms available
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for MXN 1000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Hotel Nena offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nena San Miguel de Allende
Hotel Nena Adults San Miguel de Allende
Nena San Miguel de Allende
Hotel Nena Adults
Nena Adults San Miguel de Allende
Nena Adults
Hotel Nena Hotel
Hotel Nena Adults Only
Hotel Nena San Miguel de Allende
Hotel Nena Hotel San Miguel de Allende

Hotel Nena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 286 out of 352 reviews" "
Rating 8 - Good. 54 out of 352 reviews" "
Rating 6 - Okay. 7 out of 352 reviews" "
Rating 4 - Poor. 4 out of 352 reviews" "
Rating 2 - Terrible. 1 out of 352 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leticia Lira, San Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property front desk staff a little not so friendly but property was great.
Stayed 4 nights in Aug 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful property in a fantastic area of San Miguel. The front desk staff were wonderful and helpful. When our first room ended up being too close to a busy/loud area of the hotel, they graciously moved us to a better room. The only disappointment was some negative behavior of an employee who made it a point to be borderline rude during the breakfast service a couple of days and charging for an extra breakfast roll, water or coffee refill, after we were informed by her that a number of our items were unavailable for two days of our pre-paid breakfast. (It was unpleasant enough service that we opted out of our third day of our pre-paid breakfast to eat outside of the hotel.) The management kindly removed those charges however and were always accommodating so I would definitely stay here again on a future visit to San Miguel!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Great option for dinner and breakfast at La Doña.
Stayed 1 night in Aug 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
This is a historic building that was once a mansion now converted into a hotel. It has a lovely open courtyard, which serves the dining room. The staff is outstanding. My only suggestion would be to lower the volume of the music in the evening for anyone who wants to sleep before 10 AM the music is too loud and all the rooms open onto the courtyard.
Stayed 5 nights in Aug 2024

10/10 Excellent

Aditi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a great location. Staff was courteous and professional
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Nos recibieron con una copa de vino. Excelente hotel, camas deliciosas, la alberca también muy agusto, el personal muy muy amable y atento. Ubicación excelente, el desayuno tmb muy rico
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great . Will recommend this to everyone
Stayed 5 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent 👌
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantatsic and comfortable room, great people, excellent service including turndown, great vibe, breakfast was very good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jun 2024

10/10 Excellent

Coraima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, it was more like an hacienda with suites that lead out to a restaurant. Adults only, was super nice. Pool was small but it was nice. The breakfast was hands down amazing!
Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet hotel within walkable distance of the central square.
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. Very well located and super confortable. The staff is amazing and they made my trip exceptional
Stayed 2 nights in Jun 2024

10/10 Excellent

Kenneth John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful stay. Great facility, food was excellent and the staff very attentive and helpful. It is centrally located and so easy to walk to events, museums, galleries and shops. Concierge lined up an auto tour of the city for us. There 2 weeks and no time for boredom. Hotel had a small pool and we had a whirlpool on our balcony. Would recommend to anyone who wants to experience San Miguel de Allende
Stayed 13 nights in Jun 2024

10/10 Excellent

kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, room was beautiful and the restaurant on property was amazing. Would recommend hotel. Cleanliness and bed were amazing.
Stayed 4 nights in May 2024

10/10 Excellent

Imelda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stay at Hotel Nena, we love it. Super friendly staff, very clean rooms, delicious breakfast included, great rooftop bar, the hotel location at the historic center very close to the Parroquia San Francisco and San Miguel Arcangel. We will definitely return to Hotel Nena at our next visit to San Miguel de Allende.
Stayed 3 nights in May 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and the hotel is an oasis offering relaxation and beauty. Rooftop is lovely and try breakfast was delicious!
Stayed 3 nights in Apr 2024

8/10 Good

Clarissa Ramirez

Travelled with group
Liked: Cleanliness, staff & service
Hotel is conveniently located near Centro. My room was supposed to be a suite but, was on the smaller side. The AC didn’t as cool as my friend’s room. There are no fridge or microwaves in the room. We had to ask for ice everyday. I was on the 2nd floor. The door to my room did not stay securely locked. It could be pulled open even though it was locked. I let the front desk know and she just let me know they are monitoring my room from the cameras and that I was safe. We had to turn our room key in every time we left. They said it was to keep up with who was gone. It was ok. I would not stay here again.
Stayed 5 nights in May 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Rosa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was served at 9am., I wake a lot earlier than that so had to go out to find breakfast. Other than that, everything was great.
Stayed 4 nights in May 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely historic hotel is quiet, convenient to town and the staff is friendly and helpful. We had a wonderful stay and hope to go back some day. Highly recommend.
Stayed 5 nights in Apr 2024

10/10 Excellent

Antonio Plata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and personal were so welcoming polite helpful there to serve you. Hotel was at a great location walking distance to attractions and very clean.
Stayed 3 nights in Apr 2024

10/10 Excellent

Eduardo, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location to everything. Very clean. Food was great. Most staff were wonderful. Unfortunately just one staff member not happy with his tip throws it back at my brother. So rude.
Stayed 3 nights in Apr 2024