Hacienda El Santuario San Miguel de Allende

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda El Santuario San Miguel de Allende

Rooftop bar, al fresco dining, open daily
Master Suite
Hallway
Master Suite | Bathroom
Garden

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Breakfast available
  • Spa
  • Laundry

Explore the area

Map
Aldama 41, Zona Centro, San Miguel de Allende, GTO, 37700
  • Juarez Park
    2 min walk
  • Church of San Miguel Arcángel
    4 min walk
  • Moxi
    1 min walk
  • San Luis de la Paz Bus Station
    68 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Master Suite Doble

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

Jr. Suite

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Petite Suite

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Grand Master Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Hacienda El Santuario San Miguel de Allende

Colonial San Miguel de Allende hotel in Zona Centro with a full-service spa
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and spa services.
Hacienda El Santuario San Miguel de Allende offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. This San Miguel de Allende hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wol-Ha. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Hacienda El Santuario San Miguel de Allende. During your stay, you're just a quick walk from Church of San Miguel Arcángel. Free WiFi in public areas, a full-service spa, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at La SanMiguelada, a family restaurant that serves Mexican cuisine
  • Breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Treat yourself to manicures and pedicures, hot stone massages, or body scrubs at Wol-Ha
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Juarez Park and 4 minutes by foot from Church of San Miguel Arcángel
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Hacienda El Santuario San Miguel de Allende offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 291 square feet (27 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Hacienda El Santuario San Miguel de Allende. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Hacienda El Santuario San Miguel de Allende was completed in January 2023.

This 4-star San Miguel de Allende hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 8:00 AM to 11:00 AM.
La SanMiguelada - This family restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Terraza Azul - This rooftop bar specializes in Mexican cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (MXN 250 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 300 for adults and MXN 300 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • La SanMiguelada
  • Terraza Azul

Things to do

  • Art gallery
  • Full-service spa

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (291 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairwells
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Renovated entire property – January 2023
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Local meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle fee: MXN 4499 per vehicle (roundtrip, maximum occupancy 3)
  • Secured self parking fee: MXN 250 per day
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Hacienda El Santuario San Miguel de Allende offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number HSH9906289X7

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda El Santuario
Hacienda El Santuario Centro
Hacienda El Santuario Centro Hotel
Hacienda El Santuario Centro Hotel San Miguel de Allende
Hacienda El Santuario Centro San Miguel de Allende
Hacienda El Santuario Hotel San Miguel de Allende
Hacienda El Santuario Hotel
Hacienda El Santuario San Miguel de Allende
Hacienda El Santuario
Hacienda El Santuario San Miguel de Allende Hotel

Hacienda El Santuario San Miguel de Allende Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 535 out of 823 reviews" "
Rating 8 - Good. 182 out of 823 reviews" "
Rating 6 - Okay. 67 out of 823 reviews" "
Rating 4 - Poor. 24 out of 823 reviews" "
Rating 2 - Terrible. 15 out of 823 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and staff were all friendly.
Stayed 2 nights in Sep 2024

8/10 Good

Summers

Stayed 7 nights in Aug 2024

6/10 Okay

ROBERTO

Travelled with partner
Liked: Cleanliness, staff & service
Staff was excellent in every respect. I believe that management does not honor Expedia travelers as evidenced by their room assignments. The “suite” was a very small room. The king size bed was 6 inches on the left side from the wall. The stairs to our second floor were steep and very narrow ( I had to step sideways and I wear size 8 shoes; the sofa was under the tv - there were no chairs in the “suite”.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
My husband and I enjoyed our stay at this hotel due to the option for a larger room but also for the onsite restaurant. The hotel has lovely decor and is quiet at night. The food was excellent as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Sep 2024

4/10 Poor

Francisco

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Everything was super clean and nicely decorated. We stayed in the "Silpasuchil" room that is right next to reception area. We could literally hear every conversation every movement that was happening on the other side of the wall and I am sure they could also hear us. Our room had no window and no hot water. The last night we were there the AC unit broke at 1:00am and I called reception because it was getting really hard to breath in there. They moved us to another room, just for the night and that's when I realized that all other rooms were so much nicer, bigger and rooms actually had windows and hot water! I feel like they gave us the service room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Authentic Mexican property. Beautiful, comfortable. About a 7-min walk to main square. Loved it! Wish it had a pool though.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kristian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2024

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

kurt, mcallen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andres

Stayed 1 night in Jul 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking i did not like, yourvdrop off is in tyebstreet blocking traffic
Stayed 1 night in Jul 2024

10/10 Excellent

Dilip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and excellent customer service. Despite language barriers, they went out of their way to help. Walkable from key attractions.
Stayed 1 night in Jun 2024

10/10 Excellent

Roy, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, beautiful facility
Stayed 2 nights in Jun 2024

2/10 Terrible

Guillermina

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude and overpaid
Stayed 1 night in Jun 2024

10/10 Excellent

Ole, Atizapan de Zaragoza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, conveniently located. The best breakfast possible.
Stayed 3 nights in Jun 2024

4/10 Poor

Paris

Disliked: Staff & service
Mixed review
Trying to be honest with this review. The hotel itself is charming, the restaurant and bar staff are exceptional, the doormen and bellmen are amazing however the front staff our awful and quite frankly unacceptable. It is unacceptable to walk up to a front desk and have the person look at you, not even smile and ignore you. This happened every time we went to the front desk. The acted like we were annoying them. For this simple fact we will not be returning....ever. Additionally the room I reserved was not the room I received based on the front desk experience I chose to not complain knowing I would never return. The rooms are charming, the AC took 12 hours to cool off the room. The bathrooms were spacious and great water pressure. The restaurant food is great, the ambiance is perfection.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service! Everyone was very kind and helpful!
Stayed 4 nights in Jun 2024

10/10 Excellent

Amy Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent, with air-conditioning. The place is absolutely gorgeous. Loved everything about it and staff were amazing.
Stayed 4 nights in Jun 2024

10/10 Excellent

Leslie

Stayed 2 nights in Mar 2024

6/10 Okay

Ricdamis

Stayed 3 nights in May 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was absolutely amazing. Everyone that works there make you feel so welcome !
Stayed 3 nights in May 2024