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Holiday Inn Express San Juan Condado by IHG

3.5 star property

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Photo gallery for Holiday Inn Express San Juan Condado by IHG

Beach nearby, sun-loungers, beach umbrellas, beach towels
Outdoor pool, open 8:00 AM to 11:00 PM, pool loungers
Standard Room, 2 Queen Beds
Beach nearby, sun-loungers, beach umbrellas, beach towels
Gift shop

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1 Mariano Ramirez Bages, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪7 min walk‬
  • Condado Beach
    ‪11 min walk‬
  • Plaza del Mercado
    ‪15 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (652)
The price is €312
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Hilton Garden Inn San Juan Condado

About this property

Holiday Inn Express San Juan Condado by IHG

Hotel with free breakfast, a quick walk to Casino del Mar at La Concha Resort
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, valet parking, and coffee/tea in a common area.
Holiday Inn Express San Juan Condado by IHG offers 116 accommodations with safes and coffee/tea makers. 52-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
The free breakfast at Holiday Inn Express San Juan Condado by IHG gets good marks from our customers. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Casino del Mar at La Concha Resort and Condado Beach
Holiday Inn Express San Juan Condado by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express San Juan Condado by IHG. For a fee, parking is available. A complete renovation of Holiday Inn Express San Juan Condado by IHG was completed in December 2022.

This 3.5-star San Juan hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 6:30 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Nature reserve
  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91

More

  • Beach towels
  • Renovated entire property – December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 52-inch smart TV
  • TV channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: 18 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado By Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado by IHG Hotel
Holiday Inn Express San Juan Condado an IHG Hotel
Holiday Inn Express San Juan Condado by IHG San Juan
Holiday Inn Express San Juan Condado by IHG Hotel San Juan

Holiday Inn Express San Juan Condado by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 493 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 139 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 73 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nilda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing checking in and checkout experience. Valet parking only. However, staff is friendly and quick to get the car. Only property with access in the bathroom for my husband who is in a wheelchair. We were happy with the experience even though we stayed for one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Mairim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, easy to get all around the city from this location. Loved the staff, enjoyed the small breakfast serve. Was more than enough to fill you up for tbe day.
Stayed 4 nights in Nov 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 6 nights in Nov 2024

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality
Stayed 1 night in Nov 2024

10/10 Excellent

Gudlaug Asta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice. Staff very helpy
Stayed 1 night in Nov 2024

10/10 Excellent

Raquel

Liked: Staff & service, amenities
The hotel is centrally located and easy to access old San Juan and La Placinta. Easy access to Starbucks and other local restaurants and shopping for any last minute needs you may have. The rooms was larger than expected and very modern decor. Common areas were under renovation. Breakfast was the worst. But everything else about my stay was excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 2 nights in Nov 2024

10/10 Excellent

Benelin Rodriguez

Stayed 4 nights in Oct 2024

8/10 Good

Richard, Durham

Travelled with family
Liked: Staff & service, property conditions & facilities
Rooms were clean and well kept. Hallways and bathroom were narrow and might be a challenge for handicap access.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mellissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town unexpectedly due to a death in the family. The staff couldn’t have been more supportive and accommodating. They were very flexible because our situation was so fluid and unsure. Even offered a very late check out to ensure we had a place to be together until our departure. The rooms were smaller than we expected but the service was better than could have been expected.
Stayed 4 nights in Nov 2024

4/10 Poor

Ana, Greenville

Travelled with family
Disliked: Amenities
It’s old and smelly
Stayed 1 night in Nov 2024

8/10 Good

Diana Alexa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Laura Lee, Pearland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

MAYRA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Vacaciones
Una estadia excelente, buen desayuno y buen servicio. Lugar centrico
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

6/10 Okay

Stephen

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Kathryn

Travelled with family
It was within walking distance to a lot of things. It just seemed congested and they really need a shuttle to take their guess to and from the airport, I really think it would be a good service to provide
Stayed 4 nights in Nov 2024

6/10 Okay

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Age hotel was too small
Stayed 2 nights in Oct 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great experience I’d definitely use this hotel again
Stayed 3 nights in Oct 2024

10/10 Excellent

tammy

Travelled with family
Liked: Amenities, property conditions & facilities
The property from the outside may look dated but the rooms were very modern and clean! The staff was amazing from checking us in early to accommodating late check out! They went above and beyond to help us! Amazing customer service!
Stayed 1 night in Oct 2024

8/10 Good

Suzi

Liked: Cleanliness
Clean n comfy
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check-in was great. Was surprised by the large security deposit
Stayed 1 night in Nov 2024

8/10 Good

Linda

Stayed 5 nights in Oct 2024