Fortaleza Suites

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fortaleza Suites

Presidential Suite  | Balcony
Presidential Suite  | Living room
Presidential Suite  | Private kitchen
Fortaleza Suite  | Terrace/patio
Luna (Interior View)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Calle Fortaleza
    1 min walk
  • Port of San Juan
    6 min walk
  • San Juan Ferry Dock
    6 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    7 min drive

Room options

Fortaleza Suite

  • Sleeps 5
  • 2 Queen Beds

San Geronimo (Interior Room)

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

Plaza Colon

  • Sleeps 4
  • 2 Queen Beds

San Felipe (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

San Cristobal Suite

  • Sleeps 5
  • 2 Queen Beds

San Sebastian Suite

  • Sleeps 5
  • 2 Queen Beds

San Jose (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

San Justo (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

La Princesa (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite

  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Luna (Interior View)

  • Sleeps 2
  • 1 Queen Bed

Basic Room (Plaza de Armas)

  • Sleeps 2
  • 1 Queen Bed

Economy Room

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

Sol (Interior View)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Fortaleza Suites

Colonial San Juan guesthouse in Old San Juan with a 24-hour front desk
Coffee/tea in a common area, a microwave in a common area, and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a vending machine, and coffee/tea in a common area
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • 6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.

This 3.5-star San Juan guesthouse is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • 24 hours off-site parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Front desk staff will greet guests on arrival.

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1007 reviews" "
Rating 8 - Good. 245 out of 1007 reviews" "
Rating 6 - Okay. 80 out of 1007 reviews" "
Rating 4 - Poor. 27 out of 1007 reviews" "
Rating 2 - Terrible. 24 out of 1007 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

joel

Liked: Staff & service
Disliked: Property conditions & facilities
Like that the location was perfect being in the heart of old San Juan. The room itself was loud, pipes across the ceiling dripped all over the room, uneven floors throughout and the bed was as hard as a rock.
Stayed 1 night in Sep 2024

10/10 Excellent

Jocelyn

Stayed 1 night in Aug 2024

6/10 Okay

Wilmer

Travelled with group
Negatives: Room smelled like humid, towels don’t look clean or new, comforter looked burned or stain on it, they have a list of every single charge for damages that could happen and that’s unprofessional, they need better curtains that gives you more privacy and block the light from outside. Positives: We love the shared kitchen where you can fix your own coffee or/hot chocolate. Very safe place and clean at the lobby and hallways.
Stayed 1 night in Sep 2024

8/10 Good

Maria, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good everything was ok. One was the window to c
Stayed 2 nights in Sep 2024

8/10 Good

Derek Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Julian

Stayed 3 nights in Sep 2024

6/10 Okay

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room's too small.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Stayed 2 nights in Aug 2024

10/10 Excellent

Kristine Claire

Stayed 2 nights in Aug 2024

10/10 Excellent

summy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nylisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Vreneli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in the heart of old San Juan
Stayed 3 nights in Aug 2024

8/10 Good

Jayline, Boynton Beach

Liked: Amenities
Nothing bad to say
Stayed 1 night in Aug 2024

8/10 Good

Yahira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. Our room was TINY TINY and no closet to put your clothes away or hideaway the suitcases so they don’t take space away. Bathroom was big and spacious. Bed was comfortable. Staff was amazing too really good care of us. Let us drop off the suitcases earlier we got there and also leaving it for the day our ship was leaving late. It was close it everything in VSJ. I would book again but ask for a bigger room. There were bigger ones. But ours was tiny.
Stayed 2 nights in Aug 2024

2/10 Terrible

Zulma

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael John John

Stayed 6 nights in Aug 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

SAVITA

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Zoraida

Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Got woken up by aggressive knocking at 0600am Not sure why. Shower water pressure was very weak. Otherwise there was no issues and I’d love to return.
Stayed 4 nights in Aug 2024

10/10 Excellent

Isaac

Stayed 3 nights in Aug 2024

10/10 Excellent

teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent suite and location was perfect
Stayed 1 night in Aug 2024

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect if you plan on walking around old San Juan.
Stayed 5 nights in Aug 2024

10/10 Excellent

dahil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very pretty and clean. The staff is friendly and the rooms are nice and comfortable. Great location!
Stayed 2 nights in Aug 2024