Caribe Hilton

4.5 star property

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Photo gallery for Caribe Hilton

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room
View from room
Suite, 2 Bedrooms, Bay View (Wave Wing)
Suite, 1 King Bed, Ocean View (Beach Wing) | Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Parking available

Explore the area

Map
1 San Geronimo Street, San Juan, 00901
  • Playa del Caribe Hilton
    ‪3 min walk‬
  • Luis Muñoz Rivera Park
    ‪4 min walk‬
  • Fort San Jeronimo
    ‪5 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪7 min drive‬

Room options

Room, 2 Double Beds (Beach Wing)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Garden Wing)

  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Beach Wing)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Garden Wing)

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Garden Wing)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (Beach Wing)

  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Garden Wing)

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Garden Wing)

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 129 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Beach Wing)

  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, Ocean View (Wave Wing)

  • 185 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed (Wave Wing)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Room, 2 Bedrooms, Ocean View

  • 191 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds (Wave Wing)

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Beach Wing)

  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Bay View (Wave Wing)

  • 129 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds, Ocean View (Wave Wing)

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Ocean View (Beach Wing)

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Garden View (Wave Wing)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, 1 King Bed (Wave Wing)

  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Caribe Hilton

Family fun on the beach, with 3 outdoor pools, near Fort San Jeronimo
Catch some rays at the beach or spend the day relaxing at Caribe Hilton's full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.
Caribe Hilton offers 652 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

3 outdoor tennis courts and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa Océano has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Caribe Hilton's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Escambron Beach. Free WiFi in public areas, 3 outdoor pools, and 10 restaurants are available.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy international cuisine with a beachfront location at Caribar, one of the property's 10 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to body treatments, facials, or detox wraps at Zen Spa Océano
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes 3 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the beach and the pool
  • Just a 4-minute walk from Luis Muñoz Rivera Park and 5 minutes by foot from Fort San Jeronimo
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Caribe Hilton you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts, and a health club. Parking is available for a fee.

This San Juan resort is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Caribar - This beachfront lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Morton's The Steakhouse - This steakhouse overlooks the ocean. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Ocean Restaurant & Lounge - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Ice Cream Cookie & Co - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 34 for adults and USD 18 for children
  • 10 restaurants and 2 coffee shops
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Caribar
  • Morton's The Steakhouse
  • Starbucks
  • Ocean Restaurant & Lounge
  • Ice Cream Cookie & Co

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Fitness classes
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Helicopter/aeroplane tours
  • Paddleboards on-site
  • Playground
  • Sauna
  • Scooter/moped hire
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Computer station
  • Conference space (65003 square feet)
  • Meeting rooms - 24

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Nature reserve
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 5
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally sourced
  • Beach towels
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 27-inch LCD TV
  • TV channels
  • MP3 dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 34 for adults and USD 18 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
San Juan Hilton Caribe
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel Caribe
Hilton Hotel San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Hotel
Caribe Hilton San Juan Resort
Caribe Hilton Resort San Juan
Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
San Juan Caribe Hilton Resort
Resort Caribe Hilton
Hilton San Juan
Hilton Hotel Caribe
Caribe Hilton Resort
Hilton Hotel San Juan
Caribe Hilton San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Resort San Juan
Caribe Hilton San Juan Hotel San Juan

Caribe Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 846 out of 1551 reviews
Rating 8 - Good. 348 out of 1551 reviews
Rating 6 - Okay. 191 out of 1551 reviews
Rating 4 - Poor. 90 out of 1551 reviews
Rating 2 - Terrible. 76 out of 1551 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis E chaires

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our needs
Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was up to date, clean, and comfortable. Shower barely got lukewarm and porch furniture was outdated and uncomfortable. Facilities/amenities are awesome and the overall experience was really nice.
Stayed 3 nights in Nov 2024

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities
Pool was really nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamica

Excellent

10/10 Excellent

Keri, Hyde Park

Stayed 1 night in Aug 2024

4/10 Poor

Wendy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I no longer trust Expedia ratings. Seems ratings for hotels in Puerto Rico are much more generous than other areas. This hotel needs repair and updates. Room smelled musty and was very run down. 1 Elevator didn’t work for 2 days, at first they had wet floor cone in front, but wasn’t working. Finally put a sign up. Only at breakfast there. Was subpar, we dormant do buffet- seems they expect everyone to do that and get items from there. The potatoes were cold. We did not spend time at the property other than sleep & get out to see area, nothing nice at the hotel to make us want to stick around there at all.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elfrida

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and professional! The hotel was beautiful!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location convenient to both old san juan and condado
Stayed 4 nights in Nov 2024

10/10 Excellent

Sammie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked dat it was very peaceful there
Stayed 4 nights in Nov 2024

8/10 Good

Nicole K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesus Gerardo

Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The bar staff at the bar in the pool was awesome. Thank you so much to Hiram, Roberto and Jose. Me gusta mucho!
Stayed 5 nights in Nov 2024

6/10 Okay

Yamil

Business traveller, Travelled with partner
Need a refresh urgent!!
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and pool area with hot tubs.
Stayed 3 nights in Nov 2024

8/10 Good

Hassan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Property condition needs upgrade as the hotel is getting older.
Stayed 2 nights in Nov 2024

10/10 Excellent

Salvatore

Stayed 3 nights in Oct 2024

10/10 Excellent

Sylvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos nuestra Luna de Miel y todo bien lo unico que no hubo agua caliente la primera noche
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicholas

Stayed 4 nights in Oct 2024

8/10 Good

Keosha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, love the shops and food options around the resort premises. Our room was Ocean and garden view. Loved it!
Stayed 3 nights in Nov 2024

10/10 Excellent

Miesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Oct 2024

4/10 Poor

MICHELA

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property should charge considerably less for the poor quality it offers. We had to switch rooms three times because of cleanliness issues. In general, it’s run down, dingy and the rooms even smell of mold. It felt dirty - not pleased with this place at all. The only good thing was the location that allowed me to be away from the property is much as possible.
Stayed 2 nights in Nov 2024

8/10 Good

Marcos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was good. The hotel staff was amazing and the facilities wete clean. The only inconvenience was Rustica Ristorante, while the food was ok the service wasnt. The waitresses provided a poor service and was unfriendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Lillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This day was amazing the stuff was great wonderful do it
Stayed 2 nights in Nov 2024