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Ciqala Suites Hotel

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Ciqala Suites Hotel

Terrace/patio
The Signature Suite
Luxury Studio Suite, 1 Queen Bed | Living area
Terrace/patio
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking included

Explore the area

Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Sheraton Casino
    ‪9 min walk‬
  • Distrito T-Mobile
    ‪11 min walk‬
  • Puerto Rico Convention Center
    ‪12 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Studio Suite, 1 Queen Bed

Luxury Studio Suite, 1 Queen Bed

Luxury Studio Suite, 1 Queen Bed

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

The Signature Suite

The Signature Suite

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Bathroom

Luxury Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 158 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ciqala Suites Hotel

Hotel with free breakfast, a short walk to Sheraton Casino
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, a poolside bar, a rooftop terrace, and concierge services are onsite.
Ciqala Suites Hotel offers 19 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Ciqala Suites Hotel. During your stay, you're just a quick walk from Sheraton Casino. Enjoy features like free WiFi in public areas, free self parking, and a free beach shuttle.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Caribbean cuisine and ocean views while dining at Our SP Floor Lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the breakfast and the location
  • Within a 15-minute walk of Puerto Rico Convention Center and Pan American Pier
  • Free beach shuttle service
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Ciqala Suites Hotel. Free self parking is available.

This 4-star San Juan hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free beach shuttle

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property is professionally cleaned
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Ciqala Suites Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 419 out of 1009 reviews" "
Rating 8 - Good. 204 out of 1009 reviews" "
Rating 6 - Okay. 120 out of 1009 reviews" "
Rating 4 - Poor. 100 out of 1009 reviews" "
Rating 2 - Terrible. 166 out of 1009 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I had the same room as before The toilet was still faulty after I reported the problem twice.
Stayed 2 nights in Nov 2024

2/10 Terrible

Georgegino, Santo Domingo

Travelled with family
Disliked: Amenities, property conditions & facilities
Property need some upgrades and because of party for outsiders it is too busy
Stayed 2 nights in Nov 2024

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Darron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Kim, Boynton Beach

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an extremely disappointing experience. The hotel needs serious upgrading. The executive suite/penthouse room was impersonal, cold atmosphere and sparce. The upstairs fooftop bar had excellent food and great service but the facility is in an extremely disgraceful state needing immediate and imminent repairs! The pool tiles need descaling, the stainless steel needs cleaning and polishing, the deck is dangerously in need of repair. I would never recommend this hotel or stay there again. I believe the owner is looking at opening another???? 🙄
Stayed 1 night in Sep 2024

10/10 Excellent

Sheika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great service.
Stayed 1 night in Oct 2024

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great Rooftop Bar and Lounge
The rooftop bar and lounge was the best experience at the hotel. I enjoyed each meal and beverage I had and the staff was great. I was disappointed that there were no lounge chairs on the rooftop near the very small pool. The complimentary breakfast was good also. I liked the options and that the food was delivered to the room during the time selected. My room was at the end of the hall next to the ice machine and service closet, so the room was noisy at times.
Stayed 5 nights in Oct 2024

8/10 Good

August

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about it the location, the restaurant on the rooftop and the stuff were amazing
Stayed 3 nights in Oct 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, buena ubicación
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 I recommend!
Carlos and Staff were accommodating and very knowledgeable. He gave excellent recommendations to the city and was helpful!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place just needs more vip perks for guest
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😉
Stayed 2 nights in Oct 2024

10/10 Excellent

Waldemar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Sep 2024

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Derrick

Stayed 7 nights in Aug 2024

4/10 Poor

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

salma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Zafira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, my room was super clean and comfortable, the parking it’s free, and the breakfast is good. Didn’t like the pool, is small and uncomfortable. But besides that was a good experience.
Stayed 2 nights in Sep 2024

8/10 Good

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ileana

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Ulrich

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024