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Hotel Villa Los Candiles

4.0 star property
VIP Access

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Photo gallery for Hotel Villa Los Candiles

Garden
Building design
Front of property
Premium bedding, in-room safe, desk, blackout curtains
Superior Room Pets Not Allowed | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking included
  • Room service

Explore the area

Map
Fincas Don Lalo, Santa Ana, San Jose, 10901
  • City Place Santa Ana
    ‪13 min walk‬
  • Momentum Lindora Shopping Center
    ‪4 min drive‬
  • Business Center Forum 1
    ‪4 min drive‬
  • San José (SYQ-Tobías Bolaños Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room Pets Not Allowed

Superior Room Pets Not Allowed

Superior Room Pets Not Allowed

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Deluxe

Standard Deluxe

Standard Deluxe

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

LCD TV, DVD player

Family Suite

  • 110 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite

  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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Studio Hotel Boutique

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4.7 out of 5, Exceptional, (1005)
The price is €174
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Studio Hotel Boutique

About this property

Hotel Villa Los Candiles

Victorian hotel with a coffee shop and an outdoor pool
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a meeting room, and dry cleaning.
Hotel Villa Los Candiles offers 28 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Villa Los Candiles. During your stay, you'll be within walking distance of City Place Santa Ana. Free WiFi in public areas, free self parking, and an outdoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • 6 minutes by car from Multiplaza Mall Escazu and 11 minutes from Sabana Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Villa Los Candiles. Limited free parking is available on a first-come, first-served basis.

This 4-star Santa Ana hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Hotel Villa Los Candiles has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 40 per pet, per stay, plus a deposit of USD 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 40 per pet, per stay
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Villa Los Candiles
Hotel Villa Los Candiles Santa Ana
Villa Los Candiles
Villa Los Candiles Santa Ana
Hotel Villa Los Candiles Hotel
Hotel Villa Los Candiles Santa Ana
Hotel Villa Los Candiles Hotel Santa Ana

Hotel Villa Los Candiles Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 237 out of 338 reviews
Rating 8 - Good. 75 out of 338 reviews
Rating 6 - Okay. 22 out of 338 reviews
Rating 4 - Poor. 1 out of 338 reviews
Rating 2 - Terrible. 3 out of 338 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Property conditions & facilities
Perfect
Stayed 1 night in Nov 2024

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great discovery
I would put it a 5 stars but we got awoken at 5:30 am by the staff preparing breakfast… a little early when you check in late…
Stayed 1 night in Nov 2024

10/10 Excellent

Bedford

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Agustin

Travelled with family, Business traveller
Tienen que revisar porque está publicado que te dan el desayuno incluido en Expedia, sin embargo, cuando hicimos el check in nos dieron que no lo incluía y hasta el 2do día lo verificaron con Expedia y si ya lo incluyeron, pero honestamente fue una mala experiencia.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, flexible staff
Stayed 1 night in Jun 2024

10/10 Excellent

Keenan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spot. Great service. Great late checkout policy.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff, and especially the restaurant staff are amazingly friendly, attentive, and engaging. I could not have felt more welcomed.
Stayed 7 nights in Jun 2024

2/10 Terrible

Alex, Roselle

Travelled with family
Disliked: Property conditions & facilities
Im blown away by "Exceptional" reviews on various sites. To be fair, the guy at the reception did everything he could. We had to change room FOUR times. One had a smelly carpet. Another one didnt drain water in the sink. Third one smelled musty and had stains on the curtains and walls. Basic rooms are tiny with zero decoration on white walls. By whose standards are they exceptional? This is Motel 6 level in the US. In the end they upgraded us for a bigger room for the inconvenience but when we were about to take a shower it turned out there was no hot water, the whole building was "solar powered". The only solution they could offer us at this point was to take a shower in another building in the room with non working sink.
Stayed 1 night in May 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suite was exceptional. Service was top tier from all angles. Breakfast is typical costa rican food which I liked. Security on site all evenings which was a nice touch. Neighborhood is walkable. We spent a good amount of time walking back and forth to restaurants and it was completely safe.
Stayed 4 nights in Apr 2024

10/10 Excellent

minesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times over the last six years and it is always a very pleasant experince. The property is quiet, well appointed, extremely clean, the restaurant is excellent and the staff is very responsive. We will definately be back.
Stayed 1 night in Apr 2024

10/10 Excellent

minesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a relaxing break
Friendly staff, nice location away from the busy city and a few nice restaurants and cafes in walking distance, very peaceful. Would stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Edward, Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good location amazing staff
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondering about the additional fees
The hotel was in good condition and the room I selected was spacious and clean. However, I was charged an additional $113 dollars because we traveled in a party of THREE for a room that could hold 5-6 people. There were two double beds and a sleeper sofa.
Stayed 4 nights in Apr 2024

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place! Excellent breakfast and kind people. Highly recommend!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay with my mom in February. The gentleman at the front desk was very friendly and helped us get our bags up to the room. The room was clean and air conditioned and had a great big window with a beautiful mountain view. In the morning, the kitchen staff were extremely pleasant and made our breakfast to order. My only complaint was that the shower was set up a little awkwardly and had trouble draining properly, resulting in a puddle at our feet whilst we showered. Overall, it was a very nice stay and I would definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Ethan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Juan Jose, Spring Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for my family and I. The staff was very friendly and great. They were very helpful and respectful.
Stayed 3 nights in Jan 2024

10/10 Excellent

Drinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful as we arrived in Costa Rica and made arrangements for further travel. The breakfast was fresh and delicious.
Stayed 3 nights in Jan 2024

10/10 Excellent

Karli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Jan 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my new go to place to stay when I’m in the area. It feels like you have the property to yourself and the staff is amazing. The beds are comfortable, AC is great and room is comfortable. Great breakfast! I have no complaints and after so many bad local AirBnB experiences it’s refreshing to stay here.
Stayed 3 nights in Jan 2024

10/10 Excellent

James Russell

Stayed 4 nights in Jan 2024

10/10 Excellent

Colby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very relaxing vibe
Stayed 5 nights in Dec 2023