Sonesta ES Suites San Antonio Downtown Alamo Plaza

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta ES Suites San Antonio Downtown Alamo Plaza

Lobby
Exterior
Seasonal outdoor pool
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Deluxe Room, Multiple Beds (Studio)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

Map
425 Bonham, San Antonio, TX, 78205
  • Shops at Rivercenter
    4 min walk
  • Alamo
    6 min walk
  • River Walk
    8 min walk
  • San Antonio, TX (SAT-San Antonio Intl.)
    10 min drive

Room options

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, Multiple Beds (Studio)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Hotel with free breakfast, a quick walk to Alamo
Along with a fitness center, this smoke-free hotel has a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers 220 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Kitchens offer refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Sonesta ES Suites San Antonio Downtown Alamo Plaza gets high marks from our customers. During your stay, you're just a quick walk from Alamo. Features include free WiFi in public areas, plus a gym and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 4-minute walk from Shops at Rivercenter and 6 minutes by foot from Alamo
  • Pets welcome for a fee (restrictions apply)
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Sonesta ES Suites San Antonio Downtown Alamo Plaza also features multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. For a fee, parking is available. A complete renovation of Sonesta ES Suites San Antonio Downtown Alamo Plaza was completed in November 2024.

This San Antonio hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Step-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 107
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Renovated entire property – November 2024
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Valet Parking is available on a first-come, first-served basis. No self parking permitted at property.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Marriott Alamo
Residence Inn Alamo
Residence Inn Marriott Alamo
Residence Inn Marriott Alamo Hotel
Residence Inn Marriott Alamo Hotel San Antonio Plaza
Residence Inn Marriott San Antonio Alamo Plaza
Residence Inn Marriott San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Marriott Downtown/Alamo Plaza Hotel
Residence Inn Marriott San Antonio Downtown/Alamo Plaza
Residence Inn Marriott Downtown/Alamo Plaza

Sonesta ES Suites San Antonio Downtown Alamo Plaza Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 688 out of 1356 reviews" "
Rating 8 - Good. 345 out of 1356 reviews" "
Rating 6 - Okay. 161 out of 1356 reviews" "
Rating 4 - Poor. 85 out of 1356 reviews" "
Rating 2 - Terrible. 77 out of 1356 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

GREG

Liked: Cleanliness, staff & service, amenities
Generally, a good value for dollars spent; decent breakfast buffet. Ceiling light was triggered by motion detector that illuminated light every time I moved in bed. No safe to put valuables in. TV does not face bed. Door threshold was agape 1/2". Could not check-in until 4pm, although was offered option to pay $35 for early check-in
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeannie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Mariano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome friendly staff beds and chairs need an upgrade. But rooms and common areas were clean . That speaks for the staff even the valets were really helpful and super respectful. Over all a really good stay .
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t care for valet service.
Stayed 2 nights in Aug 2024

8/10 Good

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a bad stay
Room 1011, the entire dish washer was covered in rust and mold. We had no water pressure in one of the showers for 2 days. Took forever 5-10 minutes to get hot water. Light in kitchen kept either coming on or going off, it’s a new motion light that’s not calibrated right.
Stayed 3 nights in Sep 2024

6/10 Okay

María c

Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay. The staff were nice and helpful. Thanks
Stayed 2 nights in Sep 2024

4/10 Poor

Jessica

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Thaddeus

Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Stayed 1 night in Aug 2024

10/10 Excellent

Jaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Brianna

Stayed 2 nights in Aug 2024

2/10 Terrible

Natasha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here I love the rooms
Stayed 4 nights in Aug 2024

6/10 Okay

Dennis

Travelled with family
Liked: Staff & service, amenities
I didn’t know the hotel was being remodeled, that should be posted on the website. The first room we were given was just painted, the refrigerator was in the middle of the kitchen & the fumes were bad. The second room was a little better, but still under construction.
Stayed 2 nights in Aug 2024

6/10 Okay

Miriam

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was perfect
Stayed 1 night in Aug 2024

8/10 Good

gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs a bar and grill restaurant.
Stayed 9 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Yanin

Travelled with family
Disliked: Cleanliness
The bedroom lights were on out and kept on turn on in the middle of the night making it hard to sleep. There didn't seem a way to turn the lights off. We rented two room, and the bathroom in one of the rooms was dirty; hair in the tub and the cold water did not work.
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good the location excelent. The only complaint I have was the sensor lights in the room. In the middle of the night if you moved they all turned on! But figured out if we covered the sensor with a towel they wouldn’t turn on. Parking is a little pricy per day. But otherwise would definitely go back.
Stayed 2 nights in Aug 2024

6/10 Okay

Iris, Houston

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I thought I was staying in a good room based on the pictures However the place isnt really as it seems Once you walk in it has a weird smell may need carpet cleaning The elevators were locked to only one for people And the second one was only for the workers most of the time Third one was out of service What made me upset was the parking 40$ per night! I had to drive around to find metered parking which was $1 They haddd loads of parking you can see it once you walk in The showers were ok The bed was ok I was 4 in totals and wasnt given enough towels Kitchen was good didnt use it Items were given like utensils and pots plates Walkable area and near the alamo The pool was small But breakfast was good Coffee was so stromg and sourrrrr Please change the coffee brand
Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Stayed 2 nights in Aug 2024