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Hilton Garden Inn San Antonio At The Rim

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn San Antonio At The Rim

Exterior
Terrace/patio
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Outdoor pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
5730 Rim Pass, San Antonio, TX, 78257
  • The Rim Shopping Center
    13 min walk
  • Six Flags Fiesta Texas
    20 min walk
  • La Cantera Golf Club
    3 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    19 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, Accessible, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Drinks & Snacks)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing Impaired)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Tru By Hilton San Antonio At The Rim, Tx
Pet-friendly
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (696)
The price is €147
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Tru By Hilton San Antonio At The Rim, Tx

About this property

Hilton Garden Inn San Antonio At The Rim

Hotel with free local shuttle, near The Rim Shopping Center
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, a free area shuttle, and a free theme park shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn San Antonio At The Rim offers 137 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn San Antonio At The Rim. During your stay, you'll be within walking distance of The Rim Shopping Center. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Great American Grill
  • Cooked-to-order breakfast served daily for a fee
  • Self parking, extended parking, and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 13 minutes by foot from The Rim Shopping Center and a 3-minute drive from La Cantera Golf Club
  • Free theme park and local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn San Antonio At The Rim offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 3988 square feet (370 square meters) and includes a conference center. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn San Antonio At The Rim. An area shuttle within 5 mi and a theme park shuttle are free. Parking is available for a fee.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 5 mi
  • Free theme park shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 15.95 for adults and USD 10.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Great American Grill

Things to do

  • Fitness centre
  • Outdoor pool
  • Public winery tours

Family friendly

  • Free area shuttle
  • Free rollaway/extra beds
  • Free theme park shuttle
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference centre (3988 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Self parking fee: USD 10 per night (in/out privileges)
  • Extended parking fee: USD 10 per night
  • Pet fee: USD 75.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn San Antonio Rim Hotel
Hilton Garden Inn Rim Hotel
Hilton Garden Inn San Antonio Rim
Hilton Garden Inn Rim

Hilton Garden Inn San Antonio At The Rim Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 510 out of 1009 reviews" "
Rating 8 - Good. 215 out of 1009 reviews" "
Rating 6 - Okay. 117 out of 1009 reviews" "
Rating 4 - Poor. 84 out of 1009 reviews" "
Rating 2 - Terrible. 83 out of 1009 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tommy

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very nice and family friendly
Stayed 2 nights in Jul 2024

8/10 Good

Esmeralda

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Ricardo, Miami

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Checked in and front desk wanted to charge me for parking even though expedia website has free parking. Got to room and tv didnt work Got changed and the bathroom was full of black mold Got changed again and the new room had black mold also Got changed again finally Stayed 4 nights and the room was never cleaned. They were supposed to clean it every other day but it wasn’t done Hilton quality is a thing of the past
Stayed 4 nights in Aug 2024

2/10 Terrible

Rosemary

Stayed 1 night in Aug 2024

10/10 Excellent

Kristie

Stayed 1 night in Aug 2024

8/10 Good

Adalberto, San antonio

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Just the hotel do kot offer free parking as the expedia mentioned incorrectly
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, property conditions & facilities
Love the location shops are nearby also great to stay while vacation right across from Six Flags also friendly staff easy check in and check out
Stayed 2 nights in Aug 2024

2/10 Terrible

Lisset

Disliked: Cleanliness, amenities, property conditions & facilities
On the web clearly says free breakfast buffet not true!!plus had to pay for parking and wasn’t aware of that!!!the room smelled terrible
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo Hiram, Reynosa

Liked: Cleanliness, property conditions & facilities
Just need a little bit of renovation in some areas
Stayed 3 nights in Aug 2024

10/10 Excellent

Cynthia

Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the cold rooms
Stayed 2 nights in Aug 2024

6/10 Okay

Dave

Travelled with family
Liked: Cleanliness, room comfort
Vehicle burglaries are common here
Hotel and staff were good. Kind of off putting they make you pay to park there even though you’re staying there. Never understood that. Also, seven vehicles were broken into the first night we were there. Luckily ours wasn’t one of them but I did find it awful convenient the auto glass repair guy was already in the parking lot before everyone was even notified of the break ins. Makes you wonder. Overall the stay was pleasant and the rooms were clean and comfortable. Front desk guy was awesome.
Stayed 2 nights in Aug 2024

6/10 Okay

PAOLO

Travelled with family
Disliked: Amenities, property conditions & facilities
la habitacion no tenia ventilacion y siempre estuvo humedo, no tenian caja fuerte para poder guardar pertenencias y cobran el estacionamiento,
Stayed 5 nights in Jul 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff and property were great! Will stay again next time we visit San Antonio.
Stayed 2 nights in Jul 2024

2/10 Terrible

Kim

Travelled with family
Liked: Cleanliness, property conditions & facilities
I was pleased with the property, however, I DID NOT LIKE that I had to pay $10 a day to park, you had to pay for WiFi, and you also had to pay for breakfast.
Stayed 2 nights in Jul 2024

6/10 Okay

John A

Travelled with family
Not the best
We checked in to our two queen bed room with included snacks and snacks were placed in the room as they should but the room was 80° and AC was not cooling at all and also smelled like cigarettes and that’s not an environment myself and family is going to sleep in, they were booked up but found a room on the first floor with a king size bed and then added a roll in bed which was not the best since I had two kids with me, we made due with the room because it was late in the day but the worker said my rates would be discounted and they never were. Probably will not stay here again
Stayed 2 nights in Jul 2024

4/10 Poor

Jessica

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Tommy

Travelled with family
Location you have shopping near by and nice restaurants Six flags is close
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo Hiram, Reynosa

Liked: Cleanliness, property conditions & facilities
Muy buena localización y cerca de parques y tiendas
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
We will be back .
Well located. Place was clean and staff very friendly and informative. Parking is not included but for a small fee it looks like they have more control of who comes in and out, we had read some reviews of car theft and this may have solved the problem. Will definately be back.
Stayed 1 night in Jul 2024

2/10 Terrible

lizzania

Travelled with family
Horrible servicio desde que llegamos nuestras reservaciones no estaban en el sistema, no, nos dieron servicio en el cuarto, las camas están en muy mal estado, me salió un animal en el cuarto y el cuarto tenía mal olor … no me vuelvo a quedar en un hotel de esta línea
Stayed 2 nights in Jul 2024

4/10 Poor

Jasmine

Disliked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Antonio

Liked: Cleanliness, room comfort
Quick check in, front desk staff were very friendly
Stayed 1 night in Jul 2024