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Hilton Garden Inn San Antonio At The Rim

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Garden Inn San Antonio At The Rim

Exterior
Lobby
Lobby
Terrace/patio
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
5730 Rim Pass, San Antonio, TX, 78257
  • The Rim Shopping Center
    ‪13 min walk‬
  • Six Flags Fiesta Texas
    ‪20 min walk‬
  • La Cantera Golf Club
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, Accessible, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Drinks & Snacks)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Impaired)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing Impaired)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Tru By Hilton San Antonio At The Rim, Tx

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (748)
The price is €125
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Tru By Hilton San Antonio At The Rim, Tx

About this property

Hilton Garden Inn San Antonio At The Rim

Hotel with free local shuttle, near The Rim Shopping Center
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, a free area shuttle, and a free theme park shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn San Antonio At The Rim offers 137 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn San Antonio At The Rim. During your stay, you'll be within walking distance of The Rim Shopping Center. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Great American Grill
  • Cooked-to-order breakfast served daily for a fee
  • Self parking, extended parking, and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 13 minutes by foot from The Rim Shopping Center and a 3-minute drive from La Cantera Golf Club
  • Free local-area and theme park shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn San Antonio At The Rim offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 3988 square feet (370 square meters) and includes a conference center. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn San Antonio At The Rim. An area shuttle within 5 mi and a theme park shuttle are free. Parking is available for a fee.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 5 mi
  • Free theme park shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 15.95 for adults and USD 10.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Great American Grill

Things to do

  • Fitness centre
  • Outdoor pool
  • Public winery tours

Family friendly

  • Free area shuttle
  • Free rollaway/extra beds
  • Free theme park shuttle
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference centre (3988 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Self parking fee: USD 10 per night (in/out privileges)
  • Extended parking fee: USD 10 per night
  • Pet fee: USD 75.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn San Antonio Rim Hotel
Hilton Garden Inn Rim Hotel
Hilton Garden Inn San Antonio Rim
Hilton Garden Inn Rim

Hilton Garden Inn San Antonio At The Rim Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 505 out of 1001 reviews" "
Rating 8 - Good. 201 out of 1001 reviews" "
Rating 6 - Okay. 118 out of 1001 reviews" "
Rating 4 - Poor. 87 out of 1001 reviews" "
Rating 2 - Terrible. 90 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Francisco

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is run down and dirty. Never staying here again
Stayed 1 night in Oct 2024

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Luwop

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Liny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

2/10 Terrible

Carim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The ac in my room was very loud, even though it was turned off it was doing a loud sound, they did not make the housekeeping i don't know why, you should ask for it. And also we did not have cream and soap in the bathroom refillable amenities. They lack for maintenance and housekeeping staff. The elevator floor was very dirty and sticky since the morning. Abraham was a great and helpfull guy. He should be in charge of the place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Brayda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe
My stay at this location was a very uncomfortable stay. One of the employees decided to open my door around 2:00am while me and my mom were alone sleeping. He stated that he needed to see if someone was in the room. I felt very unsafe and couldn’t rest after that. We spoke to the manager the morning after and told her about the incident and we did get a refund for our stay but it was a very uncomfortable moment.
Stayed 1 night in Oct 2024

10/10 Excellent

CHRIS

Travelled with family
Stayed 1 night in Oct 2024

2/10 Terrible

Nancy

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not booking here again.
The lobby was dirty. It had a terrible smell. The recepcionist was a trainee but was poorly and ver unprofessionally dressed. The room did not smell clean. The tub was dirty and you could see rust stains.
Stayed 2 nights in Oct 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Dayna

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

SILVIA HERRERA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion, espacios interiores y limpieza
Stayed 1 night in Jul 2024

6/10 Okay

Lidia

Disliked: Staff & service
1st received a call from the hotel, stating that a Hotels.com had not sent them their digital card to complete our stay. The rooms are a little dated. When you flush the toilet. It sounds like a train is coming through that room and they didn’t have extra toilet paper to replace when the current one was out and there was very little shampoo in the container.
Stayed 1 night in Oct 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

James

The employee
Stayed 2 nights in Oct 2024

4/10 Poor

Sonya

Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, room comfort
The stay was ok. But I think it is awful that you.
Stayed 1 night in Sep 2024

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities
I would stay there again . Everyone was friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024