Aloft San Antonio Airport

3.0 star property

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Photo gallery for Aloft San Antonio Airport

View from property
Reception
Bar (on property)
aloft, Room, 2 Queen Beds
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Free airport shuttle
  • Pet-friendly

Explore the area

Map
838 NW Loop 410, San Antonio, TX, 78216
  • North Star Mall
    ‪14 min walk‬
  • Alamo Quarry Market
    ‪5 min drive‬
  • Trinity University
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 29.3 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

  • 29.3 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 25.1 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • 25.1 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds

  • 29.00 sq m
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed

  • 25.00 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Aloft San Antonio Airport

Hotel with free parking, near North Star Mall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Aloft San Antonio Airport offers 141 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of Aloft San Antonio Airport's great location. During your stay, you'll be within walking distance of North Star Mall. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 2-minute drive from North Star Mall and 8 minutes from San Antonio Zoo and Aquarium
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Aloft San Antonio Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 517 square feet (48 square meters) and includes conference space. The business-friendly Aloft San Antonio Airport also features a garden, a picnic area, and complimentary newspapers in the lobby. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 3-star San Antonio hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Aloft San Antonio Airport has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 3 miles

Food and drink

  • Breakfast available for a fee: USD 3.00-10.00 for adults and USD 3.00-10.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (517 square feet)
  • A meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 10.00 for adults, and USD 3.00 to 10.00 for children
  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Aloft San Antonio Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Hotel San Antonio Airport
Aloft San Antonio Airport
Aloft San Antonio Airport Hotel San Antonio
Aloft San Antonio Airport Hotel
Aloft San Antonio Hotel

Aloft San Antonio Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Nancy

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Eunetia

Stayed 1 night in Oct 2024

10/10 Excellent

LaCrisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Would stay again
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Cold showers, clogged sink, stained upholstery, needs a good overhaul makeover.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive
Stayed 1 night in Oct 2024

8/10 Good

Linda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Yiyang

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water, broken hair dryer, very poor shower head, and also a broken telephone so bad to walk down to lobby each time to complain things.
Stayed 2 nights in Nov 2024

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

ALVIN, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Laura

Business traveller
Liked: Staff & service, property conditions & facilities
Dirty!
The carpet leading to the rooms is filthy and my room smelled like a dirty dog. Some deep cleaning needs to be done!
Stayed 2 nights in Oct 2024

4/10 Poor

YULIANA

Disliked: Cleanliness, staff & service, property conditions & facilities
THE ROOM HAD A SMELL, SHOWER WAS DIRTY , FOUND HAIRS ON MY BED
Stayed 1 night in Oct 2024

10/10 Excellent

YULIANA

Travelled with group
Disliked: Cleanliness, staff & service
THE ROOM HAD A WEIRD SMELL AND FOUND HAIRS ON MY BED SHOWER WAS DIRTY
Stayed 2 nights in Oct 2024

10/10 Excellent

Tayler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Keisha

Stayed 3 nights in Oct 2024

4/10 Poor

John

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The Aloft has been one of our Marriott Club hotel we like to frequently utilize for out of town lodging accommodations. However, this was the first one we encountered issues. The hot water was icy cold, the toilet did not flush properly and the refrigerator did not work. Kudos to Juan for repairing the toilet also giving two free drink vouchers and thank you Chris for giving a credit of $50.
Stayed 2 nights in Oct 2024

10/10 Excellent

Esequiel

Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay and would come back again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
I want to especially thank Jaime who whipped up a special order of the breakfast sandwich. Gracias!
Stayed 2 nights in Oct 2024

10/10 Excellent

alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for easy access to airport. Also good restaurants close by. Staff was very helpful and friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, fun, and safe!
Amazing place, loved everything about it! The bowling place next door was a great addition we bowled till 1 a.m and walked 2 minutes to get back to the hotel! There is no free breakfast but the first watch right in front has some great breakfast options!
Stayed 1 night in Oct 2024

10/10 Excellent

Luwop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra clean and safe. Very close to everything
Stayed 1 night in Oct 2024

4/10 Poor

Payman

Liked: Staff & service
toilet was not clean
Stayed 1 night in Oct 2024

4/10 Poor

Allen

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Main issue I had was no hot water. Had one hot shower for the week and the rest were either cold or barely warm. Two out of three front desk I dealt with were not personable at all. The morning desk and the kitchen staff were great. They saved this from a 1 rating. Definitely not what I expect from a Marriott property.
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan, san juan

Stayed 1 night in Sep 2024