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MGM Hôtels & Résidences – Résidence Alexane

5.0 star property

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Body treatments, body wraps, body scrubs
Apartment 5 rooms, 10 people
Indoor spa tub
Indoor pool
Apartment 3 rooms, 6 people | Living area

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Laundry
  • Spa
  • Kitchen

Explore the area

Map
Avenue des Loisirs, Samoëns, Haute-Savoie, 74340
  • Jaysinia Alpine Botanical Gardens
    ‪5 min walk‬
  • Samoens Ski Resort
    ‪7 min walk‬
  • Grand Massif Express Gondola
    ‪12 min walk‬
  • Sion (SIR)
    ‪109 min drive‬

Room options

View all photos for Apartment 2 rooms, 4 people

Apartment 2 rooms, 4 people

Apartment 2 rooms, 4 people

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Apartment 5 rooms, 10 people

Apartment 5 rooms, 10 people

Apartment 5 rooms, 10 people

  • 98 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 10
  • 2 Queen Beds, 4 Twin Beds and 2 Twin Sofa Beds

View all photos for Apartment 4 rooms, 8 people

Apartment 4 rooms, 8 people

Apartment 4 rooms, 8 people

  • 80 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 Queen Bed, 4 Twin Beds and 2 Twin Sofa Beds

View all photos for Apartment 3 rooms, 6 people

Apartment 3 rooms, 6 people

Apartment 3 rooms, 6 people

  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 2 Twin Sofa Beds

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Exterior

Neige et Roc, The Originals Relais

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  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (93)
The price is €327
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Neige et Roc, The Originals Relais

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

MGM Hôtels & Résidences – Résidence Alexane

Luxury residence with a fitness center and a sauna
This smoke-free residence features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and spa services. Housekeeping is available once per stay.
MGM Hôtels & Résidences – Résidence Alexane offers 65 accommodations with espresso makers and safes. Accommodations at this 5-star residence have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This Samoëns residence provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the residence include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps, body scrubs, and body treatments.
During your stay at MGM Hôtels & Résidences – Résidence Alexane, you're just a quick walk from Jaysinia Alpine Botanical Gardens. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and 3 meeting rooms
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Jaysinia Alpine Botanical Gardens and Samoens Ski Resort
MGM Hôtels & Résidences – Résidence Alexane offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury MGM Hôtels & Résidences – Résidence Alexane. Free self parking is available.

This 5-star Samoëns residence is smoke free.

MGM Hôtels & Résidences – Résidence Alexane has a restaurant on site.

Languages

English, French

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Ski storage
  • Ski passes

Pool/Spa

  • Indoor pool
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Body wraps
  • Body treatments
  • Body scrubs

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster

Dining

  • 1 restaurant
  • 1 bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Bathrobes
  • Hairdryer
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite service

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • 3 meeting rooms

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Step-free path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (reception)
  • 24-hour front desk
  • Banquet hall

Location highlights

  • In the mountains

Things to do

  • Fitness centre
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 65 rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The mandatory end-of-stay cleaning fee is included in the room rate. The fee excludes the kitchen. Guests can choose to either self-clean the kitchen prior to check-out, or pay an additional cleaning fee at check-out.

Renovations and closures

The property is closed during May, June, September, October, and November.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 500 per stay
  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 16 years old are not allowed in the spa.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Résidence Alexane House Samoens
Résidence Alexane Samoens
Résidence Alexane
MGM Hôtels & Résidences – Résidence Alexane Samoëns
MGM Hôtels & Résidences – Résidence Alexane Residence
MGM Hôtels & Résidences – Résidence Alexane Residence Samoëns

MGM Hôtels & Résidences – Résidence Alexane Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 38 out of 40 reviews
Rating 8 - Good. 2 out of 40 reviews
Rating 6 - Okay. 0 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Samoens a lovely place to take the family
The hotel was apologetic as our check in was delayed and left us a local food and wine basket as a thank you for understanding. Everyone was polite and friendly and always happy to help. A lovely place to take the family and explore the local area.
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Excellent apartments, facilities and shuttle bus to cable car
Stayed 7 nights in Mar 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2023

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2023

10/10 Excellent

Mandi

Travelled with group
Liked: Cleanliness, room comfort
Having stayed twice here we love this hotel for location and facilities Perfect for families and groups of friends we have stayed in a duplex apartment and a 2 bed apartment both were great Great hotel
Stayed 7 nights in Mar 2023

10/10 Excellent

Micheal

Travelled with family
Liked: Cleanliness, room comfort
Very Enjoyable Stay
Residence Alexane is an excellent hotel with great facilities.
Stayed 7 nights in Jan 2023

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, room comfort
A very well managed hotel
Comfortable accommodation with superb amenities in a central location.
Stayed 7 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
High quality property with great furnitures and materials! Amazing spa! Located perfectly in Samoens close to everything.
Stayed 3 nights in Dec 2020

10/10 Excellent

surmely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place, equipment, location !
The residence is extremely well appointed and equipped with high class swimming pool and spa. Our apartments was very comfortable, with perfect decoration, appliances and services. Everything about our apartment was 100% perfect, I can only say that there was a wall in the kitchen area that clearly already needed repainting (even though the residence is 1 year old only), as there were big stains that made it look poorly maintained. Also, in one bedroom it was cold, and in the other bedroom , it was way too hot, and despite the very quick technician intervention, our kids had to sleep with the window open (in full winter) as it was still way too hot. Anyway, this residence is absolutely beautiful, modern, with a very cosy feel, and perfectly located tin the village, close to all amenities, and to a free bus as well to reach the ski left. They also offer a personal lift service to the ski lift. There is also a restaurant attached to it, that is really great for families, offering a good and fresh cuisine at a reasonable price. Check in was a breeze. It could be improved though, offering some beverages and quality light snacks upon arrival for example, this is done in so many places nowadays. It was our second time in this residence and We will definitely come back !
Stayed 7 nights in Feb 2020

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday
We stayed in the residence apartments (3 bedrooms) and found it spacious and a modern feel. The gym and pool/spa were great post a hard days skiing
Stayed 7 nights in Feb 2020

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
A beautiful hotel-lovely apartment with delightfully comfortable beds! Kids loved the games room and cinema and spent hours in the pool and jacuzzi! A real treat after a day on the slopes. ❤️
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb accommodation
A perfect stay - accommodation was superb with quality furnishings and beds. The apartments are well equipped for self catering. The hotel and spa was beautiful and the pool and jacuzzi well heated.
Stayed 7 nights in Jan 2020

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Luxurious Stay
The apartment was superb well furnished and well equipped. The spa and swimming pool area was luxurious and warm just what was needed after skiing. The staff and shuttle service to the skilifts was efficient. Could not fault anything.
Stayed 7 nights in Jan 2020

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New built accommodation in the centre of Samoans.
This residence is exceptional and the service amazing. The accommodation and spa facilities were truly fabulous. The location is only 2 minutes walk to the village centre and the residence offers a minibus service to the main lift gondola which is great. Having stayed in Samoans on several occasions this is definitely number one on our list. Check out the website and book!
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike Perfect location and service Brand new
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019

10/10 Excellent

S L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2019

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

10/10 Excellent

Christoph

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Lars

Stayed 3 nights in Jul 2024

10/10 Excellent

surmely

Travelled with family
Liked: Cleanliness, room comfort
Sejour exceptionnel en touts points
C'etait notre 3e ou 4e sejour dans cette residence splendide. Le niveau de confort est de tres haute qualite, la decoration est sublime et chaleureuse, les equipements tres modernes et parfaitement entretenus. L'accueil est exceptionnel, on ne pourrait vraiment pas faire mieux ! Nous vous remercions pour ce sejour merveilleux !
Stayed 7 nights in Mar 2023

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, room comfort
Tout était parfait pour de très belles vacances
Etablissement à ne rater sous aucun prétexte à Samoëns. A 1mn à pied du centre et de toutes les commodités (commerces, restaurants), cet établissement récent est extrêmement bien tenu par une équipe dynamique et à l'écoute. L'accueil y est parfait et l'on s'y sent comme dans un cocon : équipements au top, extrême propreté, décoration chaleureuse faite avec goût, espace spa et piscine de très grande qualité... absolument rien à redire. Vous profiterez en plus de larges terrasses ou vous pourrez vous attabler sans soucis ! Un vrai coup de coeur !
Stayed 7 nights in Jul 2022

10/10 Excellent

Florence

Travelled with family
Excellent séjour. Super accueil.
Stayed 7 nights in Feb 2022