6/10 Okay
Ross
Travelled with family
19 Oct 2024
Liked: Cleanliness, property conditions & facilities
These apartments are in a good location, not too far from the station and right near Mirabella gardens ( which has a fancy indoor pool). The old city is only 10 mins walk away. The apartments are well kitted out with kitchen equipment normally not provided, paper towels etc. There is a nespresso machine. We had a room on the busy street and the windows were quite soundproofed. The beds were comfortable and the bathroom functional. We had a compact one bedroom which is meant to be able to sleep 4. Let me tell you it would be very uncomfortable with four, we were three people (parents and child) and once the sofa bed is extended there is no floor space left for luggage or a table/chairs. So although there is quite a functional kitchen there is nowhere to sit and eat hot food. They provide only a small coffee table. Also they have a weird WhatsApp system that is the only way you can get your access/room code. For us this didn't work at all resulting in us having to wait on the street, and then wait inside while the maintenance person emailled headquarters to get the code, which was wrong and needed to be set again. If you arrived after hours and couldn't get the code or forgot it you'd be locked out on the street. Note to management if you are going to persist with this stupid system - the WhatsApp people really need to check that customers have received their code, i.e if no response then send a message through alternative channel e.g. booking app or via email
Ross
Stayed 3 nights in Oct 2024