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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
VIP Access

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Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Front of property
Indoor pool, open 6:00 AM to midnight, pool loungers
Front of property
Premium bedding, in-room safe, desk, laptop workspace
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pool
  • Hot tub
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
230 W 500 S, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪10 min walk‬
  • Capitol Theater
    ‪14 min walk‬
  • Vivint Arena
    ‪14 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Queen, Non Smoking

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Double Queen, Non Smoking

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking

King Bar, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard King, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel with free breakfast, near Vivint Arena
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a sauna, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Crystal Inn Hotel & Suites Salt Lake City gets high marks from our customers. During your stay, you're just a quick walk from Pioneer Park. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have really good things to say about the accommodations, from the spaciousness and overall comfort to the comfy beds and cleanliness
  • Within a 15-minute walk of Salt Palace Convention Center and Vivint Arena
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
As a guest of Crystal Inn Hotel & Suites Salt Lake City, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2508 square feet (233 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Crystal Inn Hotel & Suites Salt Lake City. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

Guests are served free continental breakfast on weekdays from 6 AM to 9:00 AM and on weekends from 7 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free 24-hour return airport shuttle
  • Ski shuttle nearby

Food and drink

  • Free continental breakfast available 6 AM–9:00 AM on weekdays and 7 AM–10 AM on weekends

Things to do

  • Access to nearby health club
  • Bike rentals
  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2508 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Handrails in stairwells
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 116.32 per pet, per stay (maximum USD 227.64 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 116.32 per pet, per stay (maximum USD 227.64 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites Salt Lake City.

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2191 out of 3114 reviews
Rating 8 - Good. 638 out of 3114 reviews
Rating 6 - Okay. 184 out of 3114 reviews
Rating 4 - Poor. 61 out of 3114 reviews
Rating 2 - Terrible. 40 out of 3114 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leah Paula

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love thisss
Stayed 2 nights in Nov 2024

10/10 Excellent

Mukhtar, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New renovation 👍
Stayed 1 night in Nov 2024

10/10 Excellent

Tammi

Stayed 1 night in Nov 2024

10/10 Excellent

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luis Adrian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very courteous and professional.
Stayed 1 night in Nov 2024

4/10 Poor

Bryant

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but needs to upgrade.
I was greeted and given the option to upgrade. When I got in my room it smelt musty and wasn't the greatest smell. The hotel is a great hotel, but they need to upgrade so you can plug hour charges into the wall or lamps without having to move everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great bed
Bathtub was amazing. It was huge and I do mean huge. We were in a king bed room. bed was really comfortable. Close to alot of stuff. we missed breakfast so can't commit on it. I will definitely stay there again
Stayed 2 nights in Nov 2024

8/10 Good

Jo-Anne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Reziko

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Have stayed at this property twice already. Def.will book my next stay in SLC here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Aika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa tub were awesome!
Stayed 1 night in Nov 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto muy limpio cama cómoda cerca de el hospital que necesitábamos
Stayed 1 night in Nov 2024

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place. Clean, great breakfast, nice people and my favorite was great coffee both regular and decaf available 24 hours a day. The coffee was always fresh and hot. Also the checkout time was noon not 11am which was really nice.

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lady at the front very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Stayed 1 night in Nov 2024

10/10 Excellent

Byron

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay there. Rooms were very clean, comfortable beds. Staff were friendly and helpful. Good location, close to everything. Great breakfast too. Would stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Front Desk Staff. They were so fast, kind, helpful and efficient. Parking is included. Breakfast was good!
Stayed 1 night in Nov 2024

10/10 Excellent

Sohini, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in every way. Clean rooms, and the complementary breakfast was one of the best I have had.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Excellent experience. The room was clean and comfortable. Price was good. Breakfast included everything you could want. Friendly staff. Pool, hot tub, and sauna were great. Will definitely be staying again.
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great the rooms were nice. What I did not like was the hot tub was dirty the water had staff floating init
Stayed 1 night in Nov 2024

10/10 Excellent

Brandie

Stayed 1 night in Nov 2024