Super friendly and helpful staff, making phone calls for you, helping you with the oddest enquiries like wrapping materials for a fragile item. 1 minute's walk from Plaza Mayor but quiet because pedestrianised except for occasional delivery or street cleaning vehicles. Delicious tapa bars next door. Rooms with heating or A/C, and additional blankets easily available (in chilly early April). Lovely shower, instant hot water, no noisy ventilator! Lift. Key cards for entry and electricity but sockets at bedside work with removed card (good for charging a device while you're out). Reasonably fast and reliable internet. Just perfect!