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Mercure Thalasso and Spa Port Frejus

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Thalasso and Spa Port Frejus

Exterior
Indoor pool, seasonal outdoor pool
Pub
Beach nearby
Pub

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
16 Quai dei Caravello, Port Fréjus Ouest, Fréjus, Var, 83600
  • Port Fréjus Beach
    3 min walk
  • Nature Base François Léotard
    5 min walk
  • Base Nature of Frejus Beach
    6 min walk
  • Frejus (FRJ)
    8 min drive

Room options

View all photos for Privilege, Room, 1 Double Bed, Harbour View

Minibar, in-room safe, desk, soundproofing

Privilege, Room, 1 Double Bed, Harbour View

  • 22 sq m
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds, Harbour View (Port View)

Minibar, in-room safe, desk, soundproofing

Classic Room, 2 Single Beds, Harbour View (Port View)

  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds, Sea Facing

Minibar, in-room safe, desk, soundproofing

Classic Room, 2 Single Beds, Sea Facing

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Harbour View

Classic Room, 1 Double Bed, Harbour View

Classic Room, 1 Double Bed, Harbour View

  • 22 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Classic Room, 1 Double Bed

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Classic Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Mercure Thalasso and Spa Port Frejus

Waterfront Fréjus hotel in Fréjus Plage with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Thalasso and Spa Port Frejus offers 117 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thalasso Port Fréjus has 13 treatment rooms. Services include facials, body wraps, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Mercure Thalasso and Spa Port Frejus. During your stay, you're just a quick walk from Port Fréjus Beach. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy Mediterranean cuisine and garden views while dining at L Ensouleia
  • Buffet breakfast offered for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to facials, body wraps, or hydrotherapy at Thalasso Port Fréjus
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Port Fréjus Beach and 5 minutes by foot from Nature Base François Léotard
  • Pets welcome for a fee
Mercure Thalasso and Spa Port Frejus offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a fitness center, and spa services are also featured at the business-friendly Mercure Thalasso and Spa Port Frejus. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Fréjus hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
L Ensouleia - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.
La Nioulargue - Onsite pub. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: EUR 18.9 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • L Ensouleia
  • La Nioulargue

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 13 treatment rooms
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from January 5 2025 to January 11 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from January 6 to January 19:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
The following facilities are closed on Sunday and Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.46 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.9 per person
  • Covered self parking fee: EUR 17 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Proper swimsuits must be worn in our swimming pools. Bathing shorts or trunks are not permitted.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Thalassa Port Frejus Spa Experience
Mercure Thalassa Spa Experience
Mercure Thalassa Spa Experience Hotel
Mercure Thalassa Spa Experience Hotel Frejus Port
Mercure Thalassa Port Frejus Spa Experience Hotel
Mercure Thalassa Experience

Mercure Thalasso and Spa Port Frejus Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 161 out of 583 reviews" "
Rating 8 - Good. 234 out of 583 reviews" "
Rating 6 - Okay. 117 out of 583 reviews" "
Rating 4 - Poor. 48 out of 583 reviews" "
Rating 2 - Terrible. 23 out of 583 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Silvia, Miami Beach

Travelled with family
Great location, but not a 4 star hotel, overpriced , restaurant was closed, pool too little for such a big hotel, bar/coffe shop had wrong menu. Staff was friendly and hotel was clean, no parking available.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING HOTEL ! Perfect location, Spacious modern rooms , will definitely stay again.
Stayed 4 nights in Aug 2024

2/10 Terrible

Laysuan, Docklands

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t get the premium room with harbour view we booked. The receptionist just said they didn’t have what we had booked (but no details of what we were getting other than confirming over and over that it was only a one night stay) and were happy to cancel when it was already in the evening and we had to take it. He was talking to other staff instead of serving the customers. I raised it with a lady receptionist the next day and she said she had refunded the breakfast for not getting the correct room and to get some drinks from the fridge as a compensation but I still haven’t received the refund yet. The shower was terrible. It didn’t drain well and water went everywhere because there was no shower screen. There was not enough towels to dry the floor. Overall, an unpleasant stay.
Stayed 1 night in Aug 2024

6/10 Okay

Shawn

Stayed 3 nights in May 2024

8/10 Good

elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
located in the marina. Great access in walking distance to a number of bars and restaurants. Hotel is clean and hotel staff friendly and helpful. No parking at the hotel for free - pay outside which is very limited. Some free parking ( if you are lucky) in nearby roads Please note that men in France are not allowed in the swimming pool in swimming shorts they have to be tight swimming trunks! My husband was refused entry to the hotel pool by the hotel pool guard because he was wearing swimming shorts. Apparently its a rule in France that in communal pool areas you need for hygiene reasons (?) tight swimming trunks. Whilst the hotel were apologetic the pool isn't their pool but it belongs to the property company who manage the pool with an officious pool guard!
Stayed 4 nights in Jun 2023

4/10 Poor

Brock

Stayed 1 night in Apr 2023

8/10 Good

DIETER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Geoff

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness
Due to the peak season and overbookings, we were denied to have access to the 3 rooms that were prepaid. No sister property was available either, according to the night manager, and we had to drive another 1,5h to reach some guaranteed beds to sleep in
Stayed 1 night in Aug 2021

6/10 Okay

John

Disliked: Property conditions & facilities
Excellent location, nice room but shabby.
Good location and friendly staff offset by lack of organisation and haphazard service. Room spacious and nice balcony but no daily room service. Pool lacks any shade. Excellent beach and port access. General state of hotel was disappointing and better management and upkeep would have been welcome.
Stayed 7 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Expedia stole my money. I booked an experience (a boat trip to the red island) in Saint Raphael that they know is out of business and haven’t given a refund. With this hotel, Expedia promised a lot and the hotel is so so. For almost $200 a night it was a motel quality. Disappointed.
Stayed 5 nights in Jul 2021

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but definitely not a 4 star value
Well located, next to Port-Frejus. The room was comfortable, with a kettle available, unfortunately there was no complimentary tea and coffee offered. There was no hand soap in the bathroom next to the sink, we had to use the body wash which was within the shower, and that was not convenient. The pool was good but there were no umbrellas which made it a bit more difficult to enjoy. We did not try the breakfast because it was way too expensive.
Stayed 2 nights in Jun 2021

10/10 Excellent

Trym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location, and ever better staff!
Friendly staff, concierge guys were so helpful in every matter!
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Staff & service
It’s a beach front hotel on the west end of the French Riviera. While some of the French Riviera beaches have stony and pebble grounds, this hotel is located right in front of a sandy beach. My stay was during winter 2019 local weather was reached 16C degrees at times so it’s a can do with lighter jackets when the sun is out.
Stayed 3 nights in Dec 2019

8/10 Good

alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, fantastic location
The location of the hotel is perfect, close to restaurants and bars on Port Frejus and access to a sandy beach at the rear of the hotel. There is a spa, an indoor pool and an outdoor pool. There is an on-site restaurant and bar. My room was spacious with a separate toilet and a bathroom which essentially a wet room. There weren’t any other English guests as far as I was aware at the time I stayed but everyone was friendly and very helpful. A fair number of the guests were more advanced in years than me (on spa breaks) but that made the place feel more relaxing than if it was full of screaming kids or noisy teenagers. The Port and beach have plenty of younger people. I really enjoyed my stay.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the location of the hotel very close to the beach, the port with restaurants, and the historical town of Frejus and St Raphael which are both a walk of approximately 20-30 minutes.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
The hotels location is excellent right on the beach they have a pool but is monitored by the pool police who will not let you in unless you are wearing proper swim trunks for the men swim shorts not allowed, be aware of this . Other than this the hotel is clean comfortable and all staff we encountered were very pleasant and helpful .l would happily stay here again but pack swim trunks for my husband .
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel - always clean and staff are wonderful
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Dawn, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Great location and breakfast. Air-conditioning is the only problem - not cool enough in July.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value hotel and brilliantly located in Frejus. Just don't use the beach club alba immediately behind the hotel. Possibly the rudest staff(nothing to do with the hotel) I have ever come across.
Stayed 6 nights in Jun 2018

6/10 Okay

Pamela, Kent, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Staff pleasant but not very efficient
Staff helpful but couldn't advise us as to how to get back to Nice airport whilst there was a rail strike on, except by suggesting a taxi which would've been in the region of €120. In the end we found out by accident from a local restauranteur who told us there was a regular shuttle bus which started at St. Raphael bus station and after a couple of stops, including Frejus (but not very near to our hotel) went to Nice airport, terminal 1 and 2. The cost of which was €20 each.
Stayed 4 nights in Apr 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location, ridiculous pool rules
Great hotel, great location. Stupid pool rules; tight shorts only (for health reasons!), no flip flops in pool area, goggle only no masks (what's the difference except the nose being covered is you don't use a snorkel?). This is because the pool is shared with the 2 timeshares and not the hotels, they need to renegotiate the conditions, maybe it's meant to keep the hotel users to a minimum
Stayed 7 nights in Aug 2017

4/10 Poor

Connie, London

Liked: Staff & service
Great for people wanting the beach and the pool !
Disappointing! Facilities in room & bathroom need up grading. Coffee/Tea limited to 2 people, no extra coffee available. Bathroom should offer better products than 'Body wash/Shampoo/Conditioner' all in one product. One bottle of water only on arrival - used bottles could be replaced. Unfortunately standard of hotel has declined since my last visit.
Stayed 5 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thalassa Mercure Port Frejus
I regard this Hotel as excellent value for money!