Holiday Inn Express Saint John Harbour Side, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Saint John Harbour Side, an IHG Hotel

Indoor pool
Point of interest
Exterior
Exterior
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
400 Main Street, Saint John, NB, E2K4N5
  • Harbour Station
    15 min walk
  • Market Square
    16 min walk
  • Saint John Trade and Convention Centre
    17 min walk
  • Saint John, NB (YSJ)
    18 min drive

Room options

Room, 1 Queen Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Saint John Harbour Side, an IHG Hotel

Hotel in Saint John with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Saint John Harbour Side, an IHG Hotel offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Saint John Harbour Side, an IHG Hotel. During your stay, you're just a quick walk from Lord Beaverbrook Rink. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Lord Beaverbrook Rink and 7 minutes by foot from Fort Howe
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express Saint John Harbour Side, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 3283 square feet (305 square meters) and includes conference space. The business-friendly Holiday Inn Express Saint John Harbour Side, an IHG Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 4-star Saint John hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (3283 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Express Harbour Side
Holiday Inn Express Harbour Side Hotel
Holiday Inn Express Harbour Side Hotel Saint John
Holiday Inn Express Saint John Harbour Side
Holiday Inn Express Saint John Harbour Side Hotel
Inn Express Harbour Side

Holiday Inn Express Saint John Harbour Side, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 722 out of 1003 reviews" "
Rating 8 - Good. 228 out of 1003 reviews" "
Rating 6 - Okay. 34 out of 1003 reviews" "
Rating 4 - Poor. 12 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful. Rooms were spacious so we could have our friends in our room with plenty of seating.
Stayed 1 night in Aug 2024

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, beds were comfortable, and the huge breakfast spread was delightful.
Stayed 2 nights in Aug 2024

8/10 Good

Kanwarjeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Breakfast was great. Staff are very friendly and helpful. Parking at the front is really great, back not so much. Hotel was clean and well maintained although rooms vould do with minor upgrades. Thank you to the staff and owners for maintaining and running this facility - the hotel is exactly as the pictures show
Stayed 1 night in Aug 2024

8/10 Good

Selena

Travelled with family
Liked: Cleanliness, staff & service, amenities
About average on everything.
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay,helpful staff,good breakfasts.
Stayed 5 nights in Aug 2024

10/10 Excellent

Yanbo

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Rochelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient property. Very clean, nice rooms. Spacious, clean bathroom. Only the washroom would take time to clear the humidity & no blackout shades. AC worked well. Close to Reversing Rapids n Molson Brewery. Welcoming and friendly check-in and reception. Hot breakfast with eggs, sausages, cereals and make your own pancakes. Definitely recommend this hotel if visiting Saint John.
Stayed 1 night in Aug 2024

10/10 Excellent

Senthil Sundaramoorthy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean, good breakfast
Stayed 2 nights in Aug 2024

8/10 Good

Kristine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty comfortable, clean room, solid breakfast - would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Maria Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds and breakfast are good!
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. I would go back
The lady who was tending the breakfast buffet was so considerate and personable. I have never seen an employee in that position at any hotel I have stayed in take so much care and pride in their work or work so hard. She was amazing. Wish I could remember her name. The front desk and housekeeping staff were all super friendly, and attentive to guest needsl
Stayed 2 nights in Aug 2024

10/10 Excellent

Nailya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from freeway. Some shopping options near by. Downtown dining options close by. Basic hot breakfast. Gluten free options minimal.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Very clean. Staff was very friendly and helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel 12 minute walk to downtown
Stayed 2 nights in Jul 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with Holiday Inn Express
Such a friendly man at the front desk for check-in. And great easy directions on how to get to Reversing Falls from the hotel. Breakfast was good too.
Stayed 1 night in Aug 2024

8/10 Good

Jana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - Nice comfortable beds, well maintained property, nice pool. A little window opened in the room so there was fresh air. Crowded, ok breakfast. Very little options for food allergies, yogurt, liquid eggs that were very mediocre and bacon seemed to be rationed and people were lining up for the few pieces that came out at a time. Hot tub out of order. Clogged tub drain our room. I would recommend, but for the price I would expect more in NB
Stayed 1 night in Aug 2024

10/10 Excellent

Steven R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Neighbours were noisy til 2 a.m.
Stayed 1 night in Aug 2024

10/10 Excellent

Byron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Madeline

Liked: Staff & service, property conditions & facilities
Liked that front desk staff were very accommodating. Room was especially nice with good amenities. Didn’t like the location as it was hard to locate and not in a pedestrian friendly area.
Stayed 1 night in Jul 2024

10/10 Excellent

Young Choul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was satisfied with kind staffs.
Stayed 1 night in Jul 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean hotel, which is always the most important thing to me. Very pleasant staff all throughout. The room is comfortable and well kept, there is a pool and a free daily breakfast, with some good options, as well as a small coffee bar that is accessible all day. The location is close to uptown and there are some fast food restaurants and a drugstore nearby. Pleasantly surprised as we are doing an extended stay here and will definitely consider again for longer stays.
Stayed 3 nights in Jul 2024