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Résidence La Reserve

4.0 star property

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December 2024
January 2025

Photo gallery for Résidence La Reserve

Family Apartement for 6 people | Living room
Family Apartement for 4 people
Breakfast, lunch, dinner served; French cuisine, sea views
Front of property
Lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Pointe Sainte Barbe 1, Avenue Gaëtan Bernoville, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • Pointe de Sainte Barbe
    6 min walk
  • Les Flots Bleus
    8 min walk
  • St-Jean-de-Luz Beach
    11 min walk
  • Biarritz (BIQ-Pays Basque)
    24 min drive

Room options

View all photos for Family Apartment for 5 people

Family Apartment for 5 people

Family Apartment for 5 people

  • 60 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Family Apartement for 6 people

Family Apartement for 6 people

Family Apartement for 6 people

  • 74 sq m
  • Sleeps 6
  • 2 King Beds and 1 King Sofa Bed

View all photos for Chambre Prestige

Chambre Prestige

Chambre Prestige

  • 27 sq m
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartement for 4 people

Family Apartement for 4 people

Family Apartement for 4 people

  • 50 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Prestige Apartement for 6 people

Prestige Apartement for 6 people | Living room

Prestige Apartement for 6 people

  • 75 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Studio for 2 people

Studio for 2 people

Studio for 2 people

  • 25 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Apartment (4 persons)

Comfort Apartment (4 persons)

Comfort Apartment (4 persons)

  • 60 sq m
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Studio for 3 people

Family Studio for 3 people

Family Studio for 3 people

  • 36 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Studio for 4 people

Family Studio for 4 people

Family Studio for 4 people

  • 49 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds

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Front of property
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Pet-friendly
Free WiFi
Air conditioning
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4.5 out of 5, Wonderful, (261)
The price is €109
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Résidence La Reserve

Residence in Saint-Jean-de-Luz with a 24-hour front desk and an outdoor pool
Along with an outdoor pool, this smoke-free residence has a restaurant and a bar/lounge. Other amenities include an outdoor tennis court, WiFi in public areas, and conference space. Limited housekeeping is available.
Résidence La Reserve offers 44 air-conditioned accommodations with espresso makers and safes. Rooms open to furnished lanais. Beds feature premium bedding. LED televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on a limited basis.

Recreational amenities at the residence include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Résidence La Reserve, you're just a quick walk from Pointe de Sainte Barbe. You'll find features like an outdoor pool, a restaurant, and a bar.
  • Free WiFi
  • Enjoy French cuisine at ILURA, a fine-dining restaurant with ocean views
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, tour or ticket assistance, and luggage storage
  • Onsite recreation includes an outdoor tennis court and tennis lessons
  • Within a 10-minute walk of Pointe de Sainte Barbe and Bay of Biscay
Résidence La Reserve offers its guests an outdoor tennis court and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Event space at this residence measures 861 square feet (80 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at Résidence La Reserve. Parking is available for a fee.

This 4-star Saint-Jean-de-Luz residence is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
ILURA - Overlooking the ocean and garden, this fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Beach

  • Near the beach
  • Beach towels
  • Beach sunloungers
  • Beach umbrellas

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (EUR 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking

Family friendly

  • Children stay for free (see details)
  • Babysitting (surcharge)

Restaurants on site

  • ILURA

Food and drink

  • Espresso maker
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 19 for adults and EUR 12 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Premium bedding

Bathrooms

  • Towels provided
  • Hairdryer
  • Free toiletries

Entertainment

  • LED TV with cable/satellite service
  • TV in a common area

Outdoor areas

  • Furnished lanai
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • meeting rooms
  • Computer station
  • Conference space (861 square feet)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Soundproofing
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • Near the ocean
  • Next to a golf course

Things to do

  • Outdoor tennis courts
  • Tennis lessons on site
  • Skydiving nearby
  • Sailing nearby
  • Snorkelling nearby
  • Scuba diving nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Bike rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 44 rooms
  • 1 floor
  • 1 building
  • Built in 1996

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 12 to April 14:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 12 for children
  • Self parking fee: EUR 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the residence before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Résidence Reserve House Saint-Jean-de-Luz
Résidence Reserve Saint-Jean-de-Luz
Résidence Reserve
Résidence La Reserve Residence
Résidence La Reserve Saint-Jean-de-Luz
Résidence La Reserve Residence Saint-Jean-de-Luz

Résidence La Reserve Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 30 reviews" "
Rating 8 - Good. 12 out of 30 reviews" "
Rating 6 - Okay. 4 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable but too short stay
We only stayed for one night but wished we had booked a longer stay. Very nice hotel and the fully fitted rooms were very comfortable. Sea views.
Stayed 1 night in Aug 2018

10/10 Excellent

MARGARET, Llandudno, Pays des Galles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
3 nights of relaxation and luxury

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel in a great setting above the sea, good quality restaurant

8/10 Good

Andy, London

Liked: Cleanliness, staff & service
Brilliant place and service but No aircon
Great service, really helpful. They went out of there way to sort problems (our son was being picky so they cooked him egg and chips... Not bad for a four star hotel!! Great views, very relaxing. Only negative - no air con in the apts ... I didn't check as I presumed they would have

6/10 Okay

Patti, Usa

Liked: Cleanliness, staff & service
Disliked: Room comfort
Far from everything and needs air conditioning
Beautiful views, great restaurant, but the hotel was far from everything unless you have a car. Not even a grocery store close by. The rooms were clean, but it was very, very hot and humid. An air conditioner would have made the stay much more enjoyable. And we had a vast number of bugs in our room!!!!!

8/10 Good

Montreal, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
important criteria-excellent stay
everything at fingertips specially attentive staff and trainees present no air conditionning could become a problem in July and August stove rounds half operating restaurant A+++++ with food served in a highly artistic manner-here the client was king

6/10 Okay

England to Portugal travellers, Stamford UK

Liked: Staff & service
Stunning location
this was our second stay. First time we had a wonderful room in the hotel and were able to dine. This time we were allocated a room in the neighbouring Residence- what a disappointment in comparison, the room was tired, the corridors darkand there was a need for a dehumidifier humming continuously. After booking with Hotel.com we were then advised by the hotel that the dining room was closed for dinner. We enyoyed the walk down to the town, but were disappointed we could not eat in the hotel. The location is stunning but we would have been very disappointed if we had paid full rate for our room, you cannot survive on location alone.....

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful walk into town
This was a one night stay on our way to Spain, we had two dogs, so this is a fantastic hotel / apartment for this. We had an apartment on the second floor with beautiful views overlooking the sea and swimming pool, the grounds were lovely and the dogs were able to run around (when no one was sunbathing of course). The headland walk into town is also good and the Grand Hotel in town is a great place to sit for drinks and dinner - dogs welcome!

10/10 Excellent

Helen, Gloucestershire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely gorgeous!
Was very impressed from the first minute. The staff were charming and the hotel beautiful. The grounds are lovely, with great views from the clifftop and the pool area. We didn't eat there as, at 16€,, breakfast was a bit steep. Also a pleasant easy 15 minute path down into St Jean de Luz made going out for meals a pleasure.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

jean francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

LAURA

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

8/10 Good

Toshiaki

Liked: Cleanliness, staff & service, room comfort
長期滞在向けサービスアパートメント
スタッフの方はみなさん親切でした。施設内にコインランドリーがありましたので、長期滞在でも洗濯ができます。もちろんランドリーサービスを使うことができます。庭園も広々としており、お茶やスイーツを楽しんだり、夕暮れの中のディナーも満足できました。部屋についてですが、十分な広さ、大きめのバスタブなどで疲れをとることができます。ただし、アメニティー類が全く用意されていませんでしたので、シャンプーなどは自前のものを利用しました。その他ですが、セキュリティーボックス、冷蔵庫、コーヒーメーカーなどの設備が備わっていなかったのが残念です。WiFiは無料ですが、時間帯によって繋がらない時がありました。駐車場は有料の地下駐車場を利用しましたので、部屋からのアクセスが非常に便利だったと思います。
Stayed 4 nights in Aug 2017

8/10 Good

Pertti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marie Anne

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Jacques, Courbevoie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel
Hotel de qualité dans un site magnifique. Personnel disponible et très professionnel

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sylvie, Champrond en Gâtine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lieu accueillant sur la côte Basque
Nous avons séjourné deux nuits dans cet établissement. Tout est parfait, l'accueil, le personnel très agréable, la propreté des chambres, la vue sur la mer, la propriété très bien entretenue, le parking. Beaucoup de choix pour le petit déjeuner.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour
Nuitée en studio trois personnes (petite chambre individuelle 1 personne). Personnel charmant et attentionné. Possibilité de restauration sur place. Proximité et vue sur l'océan. Superbe cadre agrémenté d'espaces verts fleuris, d'une piscine à débordement et de terrasses.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre Superbe et environnement exceptionnel notamment hors saison

8/10 Good

Lucas, Bordeaux

Liked: Cleanliness, staff & service, room comfort
Très correct.
Une prise en main rapide de la part de la réception. Personnel souriant, agréable et discret. La chambre possède une vue magnifique, vraiment grandiose. Cependant, une petite rénovation ne pourrai pas faire de mal mais rien de dramatique. (Gouttière, plaintes, joints). J'avais demandé une composition florale pour ma copine. Très beau bouquet avec le petit mot que j'avais demandé. Une piscine également splendide.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau cadre ! Emplacement exceptionnel

4/10 Poor

carolina, vizcaya

Disliked: Property conditions & facilities, room comfort
apartamento baja calidad
hola mi estancia ha sido regular porque crei q iba a estar en un hotel y me llevaron a un apartamento solitario fuera del hotel. Las habitaciones del apartamento muy ruidosas a causa de la nevera.