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Hotel de Bourgtheroulde, Autograph Collection

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel de Bourgtheroulde, Autograph Collection

Indoor pool
Building design
Restaurant
Room, 1 Double Bed
Banquet hall

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000
  • Rue du Gros-Horloge
    1 min walk
  • Musée Jeanne d'Arc de Rouen
    2 min walk
  • Place du Vieux-Marche
    2 min walk
  • Rouen (URO-Rouen - Seine Valley)
    26 min drive

Room options

View all photos for Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, View

Room, 1 Double Bed

Room, 1 Double Bed, View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Courtyard View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed, Courtyard View

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, City View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed, City View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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Spa
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Free WiFi
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4.8 out of 5, Exceptional, (470)
The price is €110
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

Hotel de Bourgtheroulde, Autograph Collection

Luxury Rouen hotel in Rouen City Centre with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel de Bourgtheroulde, Autograph Collection offers 78 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Smart televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Rouen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Spa du Drap d'Or has 8 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel de Bourgtheroulde, Autograph Collection. During your stay, you're just a quick walk from Rue du Gros-Horloge. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a meal at the brasserie or drinks at the cocktail bar
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, manicures and pedicures, or body treatments at Spa du Drap d'Or
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Musée Jeanne d'Arc de Rouen and Gros Horloge
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel de Bourgtheroulde, Autograph Collection offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 4 meeting rooms and limo/town car service. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A fitness center, spa services, and a library are also featured at the luxury Hotel de Bourgtheroulde, Autograph Collection. For a fee, parking is available.

This 5-star Rouen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
L'Aumale - Onsite brasserie.
L Atrium - This cocktail bar overlooks the pool. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 27 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 28.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • L'Aumale
  • L Atrium

Things to do

  • Art gallery
  • Bike parking
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Changing table
  • Children's games
  • High chair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference space (4306 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 110

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.35 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28.00 per person
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

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Hotel de Bourgtheroulde, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 533 out of 765 reviews" "
Rating 8 - Good. 161 out of 765 reviews" "
Rating 6 - Okay. 41 out of 765 reviews" "
Rating 4 - Poor. 19 out of 765 reviews" "
Rating 2 - Terrible. 11 out of 765 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

MARTIN

Poor service, avoid
This was the first night of our honeymoon, they made no effort with this at all. And for the cost of the room this was really poor. We couldn’t wait to leave.
Stayed 1 night in Aug 2024

10/10 Excellent

Paulus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I know my husband responded but the hotel was amazing , the staff are so friendly and helpful and Rouen is beautiful with an amazing centre , can’t thank the staff enough as we both turned up tired and with a rotten cold and they just made us so welcome thankyou
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Excellent service at front fesk
Stayed 1 night in Jul 2024

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebekah, Falls Church

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and helpful, staff who provided so many options for dining and getting around the city. Location is very convenient to trains and ferry.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Rouen
Beautiful hotel in the city centre
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Comfortable rooms. Great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Stayed 2 nights in Jul 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historic property with walkable distances to the old Town, restaurants and train station in Rouen. A stunning courtyard and rooms are amazing! Staff super friendly. Absolutely recommend this property!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Travelled with partner
The value for money is very good.The building, it’s facilities, the location and most of all the staff were all outstanding.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Amenities
Great service, beautiful building and great area.
Stayed 2 nights in Jun 2024

8/10 Good

Linda

Travelled with partner
Liked: Staff & service, amenities
Beautiful and charming hotel in a great location for exploring Rouen and surrounding areas. The staff were very friendly and very helpful. Valet parking worked well and was much appreciated. Lovely room with the turret bathroom fulfilling my childhood dreams! Some attention to detail needed as room was a little tired looking in places (carpet had stains on). The big negative was that having emailed in advance to ask about vegan breakfast options, I was assured that the hotel catered for all dietary needs. It did not. The only thing I could eat for breakfast was fruit - there were no plant based yogurts, milks or any bread that was suitable for vegan diet. I did ask several different staff but in the end we drove to a Carrefour and bought plant-based yogurts, cheese and bread, so that I could eat something other than fruit for breakfast. This was disappointing for a hotel of this standard, when everything else about it was lovely.
Stayed 4 nights in Jun 2024

10/10 Excellent

jean claude, Leon gto.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien place à Rouen
Stayed 4 nights in Jun 2024

10/10 Excellent

Wendolyn, Palm Beach Gardens

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Loved the juxtaposition of gothic ornate with modern. Many dining options around. Large comfortable rooms. Loved our stay here.
Stayed 1 night in Jun 2024

10/10 Excellent

NED, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in the best possible location in Rouen, with a wonderful staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ashley

Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Barrett

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

C

Travelled with family
Perfect hotel
The hotel was out of this world, picture postcard stuff, absolutely beautiful inside and out and perfectly located in the centre of town
Stayed 1 night in May 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing historic property. Great service and a beautiful top rated room
Stayed 1 night in May 2024