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Hôtel Astrid

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December 2024
January 2025

Photo gallery for Hôtel Astrid

Exterior
Soundproofing, iron/ironing board, free WiFi
Reception
Soundproofing, iron/ironing board, free WiFi
Daily buffet breakfast (EUR 8.50 per person)

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi

Explore the area

Map
11 Place Bernard Tissot, Rouen, 76000
  • Tour Jeanne d'Arc
    3 min walk
  • Musée des Beaux-Arts
    6 min walk
  • Palais de Justice
    9 min walk
  • Rouen (URO-Rouen - Seine Valley)
    28 min drive

Room options

View all photos for Economy Double Room, 1 Double Bed

Soundproofing, iron/ironing board, free WiFi

Economy Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Soundproofing, iron/ironing board, free WiFi

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Triple Room

Soundproofing, iron/ironing board, free WiFi

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Triple Room

Soundproofing, iron/ironing board, free WiFi

Economy Triple Room

  • Sleeps 3
  • 1 Large Twin Bed and 1 Double Bed

View all photos for Economy Single Room

Soundproofing, iron/ironing board, free WiFi

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Soundproofing, iron/ironing board, free WiFi

Twin Room

  • 13 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hôtel Astrid

Hotel with a 24-hour front desk, a quick walk to Tour Jeanne d'Arc
This smoke-free hotel features concierge services, a 24-hour front desk, and ATM/banking services. WiFi in public areas is free. Other amenities include multilingual staff.
Hôtel Astrid offers 38 accommodations with complimentary toiletries. Flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hôtel Astrid, you're just a quick walk from Tour Jeanne d'Arc. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a car charging station, a multilingual staff, and an ATM
  • Just a 3-minute walk from Tour Jeanne d'Arc and 11 minutes by foot from Hotel de Ville
As a guest of Hôtel Astrid, you'll find multilingual staff, concierge services, and an ATM. WiFi is free in public spaces.

This Rouen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 8.50 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM/banking services

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

More

  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Astrid Rouen
Astrid Rouen
Hôtel Astrid Rouen
Hôtel Astrid Hotel
Hôtel Astrid Rouen
Hôtel Astrid Hotel Rouen

Hôtel Astrid Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 45 out of 215 reviews" "
Rating 8 - Good. 76 out of 215 reviews" "
Rating 6 - Okay. 44 out of 215 reviews" "
Rating 4 - Poor. 31 out of 215 reviews" "
Rating 2 - Terrible. 19 out of 215 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Parking was difficult to find near the hotel. Would be perfect for train travellers
Stayed 1 night in Jul 2023

2/10 Terrible

Ayhan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn't clean. Bed linens were terrible. There was nobody at the desk.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The hotel is right next to the train station, 10 minutes wlak from the centre, which is very convenient. The only drawback is that it can be noisy in the early morning from the rubbish pickup trucks or the buses.
Stayed 6 nights in Jun 2022

2/10 Terrible

Kirk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely city, awful hotel. Book elsewhere
Like a hotel that has an overwhelming odour of cigarette smoke? Love a matress that has collapsed in the middle with flat old pillows? Fancied staying in a place where people normally rent a room by the hour?! Well this could be the s#$@hole you are looking for. Seriously dont stay here, the room didnt even have a main light just a lamp in corner and the bath had been kicked in. Dillapadated place where the staff dont seem to care. My favourite bit is when you complain you are told the manager is unavailble and handed a email address. How convenient. The hotel doesnt respond to complaints after numerous attempts to contact them, and Hotels.com who i booked through tried to raise the complaint with them but couldnt contact them either! It was so bad we had to check out early. The only true statement positive is it close to the train station so you can leave quick!
Stayed 2 nights in Apr 2022

2/10 Terrible

Robin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You wouldn’t put animals
Tiniest room I ever saw. Not possible to use the WC and shut the door. The hotel was a buiding site, new doors fitted to room still had protective foil on. No towels in room. No one on reception to ask in the evening. No housekeeping , my room wasn’t cleaned or bed made during my 2 day stay. Defective light bulb in washbasin area and no hot water.
Stayed 2 nights in Oct 2021

6/10 Okay

Tom

Travelled with family
Liked: Cleanliness, staff & service
Reasonable hotel but no night reception
The breakfast was nice and the reception lady friendly. It was clean and the lift worked. But my son got locked in the toilet because the lock was old and unreliable. We tried to contact reception for help but they went home at 9pm. This was not helpful or professional in my view. The room was cramped. But the hotel is well located for city centre site seeing as it is directly opposite the main railway station
Stayed 1 night in Oct 2021

8/10 Good

Annie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abordable et près des transports en commun, gare, métro et bus
Stayed 4 nights in Oct 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, great location
Great location right outside the station. I was a little concerned it might be noisy but this is one of the quietest hotels I have stayed, the soundproofing must be excellent. Comfy room. Curtains could be a bit thicker, got bright very early.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Close to the train station. It has no air conditioning and very small and sparse rooms.
Stayed 1 night in Jul 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
stayed in hotel with daughter. touring area by train. cant fault this hotel. friendly staff. great location next to railway station. very good value for money. would recommend.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very pleasant and professional especially David. All good. Location across street from Train station is unbeatable.The area is pleasant also and price is very reasonable. The rooms we had were good like no others we had ever had elsewhere. An elevator lift too.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very convenient to the train station. The rooms are neat and clean. The beds are very comfortable. Our room was a bit smelly, but our travel companion’s room was fine. The staff is very friendly and helpful.
Stayed 1 night in Apr 2019

6/10 Okay

Brenda

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel, bad breakfast
The room was good, convenient location and friendly staff. The downside was the breakfast we paid extra for. There was no staff in the breakfast room. Most of the tables were dirty, few clean dishes to use and they were out of several items (fruit). To charge extra for breakfast and then ignore it is very poor. The front desk girl was not very responsive when we voiced our concerns.
Stayed 1 night in Aug 2018

6/10 Okay

Phil, Perth, Australia.

Liked: Cleanliness, staff & service, room comfort
Nice hotel about 100m from the railway station.
Close to the railway station and easy to walk to all of the historical sites, restaurants and bars. Terrible wifi here. Almost non-existent. But otherwise quite comfy.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Dr I C

Liked: Staff & service
Disliked: Room comfort
OK for one night in transit. Friendly reception. Located directly opposite station, limited restaurants nearby. Bathroom extremely small and toilet badly positioned - uncomfortable to use!
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A minimalist place to stay
This hotel was more like a student hostel. There's not much to it other than a convenient location.
Stayed 4 nights in Sep 2017

10/10 Excellent

Roger, Peacehaven,East Sussex,UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for everything & everywhere.
A comfortable budget hotel in Rouen's city centre - It's well up to scratch for a budget hotel.. It's NOT five star - only breakfast is served here - so NO silver service or frills here, but we were most satisfied with the Hotel Astrid and we were glad that we elected to stay here..
Stayed 4 nights in Sep 2017

8/10 Good

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The room was great - very large, clean and quiet. There is no elevator though. The location was good if you are arriving or leaving by train, however it's a bit of a walk to the main part of town. The reception were helpful, but there was no toilet or wifi to use if you arrive before your room is ready. They will cloak your luggage for free, which was good.
Stayed 2 nights in May 2017

4/10 Poor

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very basic
Great location near the train station Lift wasn't working, room very small, wardrobe was basically a pipe cupboard. Breakfast area very small and food very basic. Great staff at reception

8/10 Good

Steven, Montreal

Liked: Cleanliness
It served it's purpose...
We arrived in Rouen at 8:30 at night and had to return to Paris on the 6:30 train the next morning and needed a cheap, close to the train station and comfortable hotel just for the one night. The Hotel Astrid was perfect for us, seeing as it is literally across the street from the train station and VERY affordable. However, I would not recommend it for an extended stay, and if you are staying with young children, do NOT let them flip through the TV channels unsupervised because there are only 5 channels and one of them is porn.

8/10 Good

sylvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour une nuit Armada 2023 Voyage en train hôtel face gare SNCF. Bien situé vieille ville et quai. Bon petit déjeuner buffet.personbel très sympa Je reviendrais
Stayed 1 night in Jun 2023

8/10 Good

Sophie

Stayed 1 night in Jun 2023

2/10 Terrible

Valery

Business traveller
Disliked: Property conditions & facilities, room comfort
A deux reprises 2 de personnes différentes sont venues ouvrir la porte de ma chambre, ces personnes des « clients » étaient en possession de la clé de ma chambre Pour compléter le tout, il y une télé dans la chambre mais elle n’est pas raccordée à antenne
Stayed 1 night in May 2023

4/10 Poor

Tayeb

Je ne le recommande pas
Bruit . Odeurs cigarettes. Bagarre dan lhotel la police est venu a 2h de matin
Stayed 1 night in Apr 2023