Silver Fern Rotorua Suites & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Silver Fern Rotorua Suites & Spa

Family Suite, 3 Bedrooms, Kitchen | Private kitchen
Point of interest
Honeymoon Suite, Private Pool | View from room
Exterior
Family Suite, 1 Bedroom, Private Pool | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
326 Fenton Street, Rotorua, 3010
  • Whakarewarewa: The Living Maori Village
    14 min walk
  • Rotorua Central Mall
    18 min walk
  • Jimmy Cook's Kiwi Kitchen
    1 min walk
  • Rotorua (ROT-Rotorua Regional)
    10 min drive

Room options

Interconnecting Family Suites

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Family Suite, 3 Bedrooms, Kitchen

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Executive Suite, 1 Bedroom, Private Pool

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Family Suite, 1 Bedroom, Private Pool

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Suite, 2 Bedrooms, Private Pool

  • 56 sq m
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Superior Studio, Private Pool

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Studio Suite, Private Pool

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Honeymoon Suite, Private Pool

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Silver Fern Rotorua Suites & Spa

Eco-certified Rotorua motel in Glenholme with a full-service spa
This smoke-free motel features a full-service spa, a snack bar/deli, and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, free use of bicycles, and concierge services.
Silver Fern Rotorua Suites & Spa offers 25 accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Accommodations at this 5-star motel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the motel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.
Silver Fern Rotorua Suites & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Whakarewarewa Hot Springs. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Indulge with aromatherapy, body scrubs, or facials at Silver Fern Spa Studio
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 2-minute drive from Tamaki Maori Village and a few minutes from Rotorua Night Market
Silver Fern Rotorua Suites & Spa offers its guests a full-service spa and complimentary bicycles. There's a snack bar/deli on site. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. Spa services, barbecue grills, and tour/ticket assistance are also featured at the eco-certified Silver Fern Rotorua Suites & Spa. Free self parking is available.

This 5-star Rotorua motel is smoke free.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • On-site parking includes off-street options

Things to do

  • Free bike hire
  • Full-service spa

Family friendly

  • DVD player
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Fridge

More

  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Silver Fern Accommodation
Silver Fern Accommodation Motel
Silver Fern Accommodation Motel Rotorua
Silver Fern Accommodation Rotorua
Silver Fern Rotorua Hotel Rotorua
Silver Fern Rotorua Hotel
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites &
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites Spa
Silver Fern Rotorua Suites & Spa Motel
Silver Fern Rotorua Suites & Spa Rotorua
Silver Fern Rotorua Suites & Spa Motel Rotorua

Silver Fern Rotorua Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 605 out of 889 reviews" "
Rating 8 - Good. 234 out of 889 reviews" "
Rating 6 - Okay. 31 out of 889 reviews" "
Rating 4 - Poor. 11 out of 889 reviews" "
Rating 2 - Terrible. 8 out of 889 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from the time we arrived. Super friendly staff and very helpful. Room was everything we needed. Will definitely book again when we’re in Rotorua next
Stayed 1 night in Jul 2024

10/10 Excellent

Min Swee, PETALING JAYA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was very welcoming and friendly
Stayed 1 night in Sep 2024

8/10 Good

Eunice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. The room was quite big and very clean. The kitchen was equipped with the basics, along with coffee capsules, tea selections and milk. We stayed in the shoulder season, in September, and we found the room very cold, even with the heating unit turned up to 26 (normal for us would be 20). The bathroom is very long and the whirlpool tub was an excellent upgrade.
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Wilmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. The parking was well designed. The room it self was good, cozy. Only had a problem with the coffee machine which could be cleaned more regularly. But further it was great. Loved the bath.
Stayed 1 night in Sep 2024

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, amenities
Goo place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon, Tauranga

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alway's enjoy staying at the Silver Fern.
Stayed 2 nights in Aug 2024

10/10 Excellent

KAREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
receptionist was amazing, gave such detail definitely would recommend this complex.
Stayed 1 night in Aug 2024

6/10 Okay

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nothing to add..
Stayed 2 nights in Aug 2024

4/10 Poor

Sara

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Misleading advertising.
Stayed 1 night in Aug 2024

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, amenities
It is very convenient.
Stayed 2 nights in Aug 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely motel
Stayed 1 night in Jul 2024

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great family rooms
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great motel, handy for all that Rotorua offers.
Stayed 3 nights in Jul 2024

8/10 Good

DELANEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Amy, CUYAHOGA FALLS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very welcoming facility with a hot tub in the room and many amenities if you choose to eat in. A loveseat to not be limited to the bed or table and chairs. The only two issues we had and were not terrible is that it was very moist in the room unless you left the windows open, which I was taught not to do in winter :) and the second night there was a female running outside yelling help near 9- 9:30 pm. We resisted the thought to actually leave our room and the issue seemed to be resolved between the two individuals- just disconcerting. Nothing much the establishment could do, but thought we were in a safe area. Overall we would considered returning if in the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Basie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

6/10 Okay

Mathew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good stay nice location and facilities, windows and curtains could do with attention as they were very damp and dirty.
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Stayed 2 nights in Jul 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mayumi

Stayed 1 night in Jul 2024

10/10 Excellent

Consuelo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is dated, but quite comfortable. Dated as in the furniture and decor aren’t brand new but this doesn’t take away from the comfort of the bed and rooms. The staff were super helpful and nice and the rooms are very clean. The bed was just comfortable and the in-room spa was a perfect way to end the day.
Stayed 2 nights in Jul 2024