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4.8 out of 5

"Check in was exemplary. We were given comprehensive information about our room (and also taken through the room facilities in the room after check in) ... " More

By a verified traveller on Thu 28 Sep 2017

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Directors Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Studio, 1 King Bed, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Bedroom, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The clean apartments at Quest Rotorua Central get high marks from our customers. During your stay, you're just a quick walk from Polynesian Spa. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This upmarket aparthotel has 36 apartments over 4 floors. Each apartment offers free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a washer/dryer and an LCD TV
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 2-minute drive from Polynesian Spa and 6 minutes from Skyline Rotorua

Quest Rotorua Central ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Rotorua Central

Everyone (4)
5 out of 5

Everything we could need and well cared for

Check in was exemplary. We were given comprehensive information about our room (and also taken through the room facilities in the room after check in). At the same time were also given comprehensive information about the area, covering where to eat and what to see along with discount vouchers for local tours and attractions. The room was comfortable and well apppointed allowing us to self cater and free up to date movies were available via the TV network. The accommodation had secure parking available which we had booked beforehand and was centrally situated in Rotorua with good access to the town. Difficult to see how this very well operated accommodation could be improved. Excellent!

Posted by , from High Peak, UK on 28 Sep 2017

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5 out of 5

We throughly enjoyed our stay.

Pros: All aspects.
Excellent location, staff were very supportive and helpful. The Accommodation catered for all of our needs including excellent entertainment on TV channel.

Posted by on 20 Feb 2017

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4 out of 5

Posted by on 19 Dec 2019

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Comment from Hotel Management

20 Dec 2019 by The Quest Team

Hi Thank you for your review. We are pleased you enjoyed your stay at Quest Rotorua Central. We wish you seasons greetings and hope you are able to visit again in the future. Kind regards The Quest Team

5 out of 5

Great hotel in Centre

Location: Centre of Routorua
Very nice hotel / apartment in centre of Rotorua. Large sitting / kitchen room and separate bedroom. Kitchen fully equipped and very clean. Staff at reception were very helpful with tourist site information and supplied discount coupons for the sites. Wash machine and dryer in apartment and powder supplied. Would stay again and I was told they are throughout NZ and Australia.

Posted by , from Gstaad,Switzerland on 19 Oct 2016

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About the Quest Rotorua Central

Location 1192 Hinemoa Street, Rotorua, 3010

Property Features

Quest Rotorua Central offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The eco-certified Quest Rotorua Central also features laundry facilities, dry cleaning/laundry services, and a front desk safe. This 4-star Rotorua aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Quest Rotorua Central offers 36 accommodations with washers/dryers and a hairdryer. 43-inch LCD televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Washer and dryer
  • HD television
  • Digital channels
  • Fridge
  • Microwave
  • Stovetop
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 9:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. Guests will receive an email 7 days before arrival with check-in instructions. The front desk is staffed during limited hours.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification and must match the primary name on the reservation. Any other arrangements must be coordinated with the property prior to arrival.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cots (infant beds) are available for NZD 15.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

On-site parties or group events are strictly prohibited

This property uses eco-friendly cleaning products

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector in all accommodation.

  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 7:00 PM
  • Credit card pre-authorization
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Guest will receive an email before arrival 7 days
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Credit card and matching ID required at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15 per person
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Apartment Rotorua Central
  • Quest Rotorua Central
  • Quest Rotorua Central Apartment
  • Quest Central Apartment
  • Quest Rotorua Central Rotorua
  • Quest Rotorua Central Aparthotel
  • Quest Rotorua Central Aparthotel Rotorua

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Qualmark Sustainable Tourism Business Award

National Rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

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