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ibis Rotorua

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Rotorua

Property grounds
Restaurant
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Front of property
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Eat Street
    2 min walk
  • Matariki Hangi & Maori Cultural Performance
    3 min walk
  • Rotorua Night Market
    6 min walk
  • Rotorua (ROT-Rotorua Regional)
    14 min drive

Room options

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View

  • 22 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Lake View

  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Twin Room, 2 Double Beds, City View

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Rydges Rotorua

Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1011)
The price is €132
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Rydges Rotorua

About this property

ibis Rotorua

Eco-certified hotel in Rotorua with free parking
WiFi in public areas, concierge services, and dry cleaning are available at this hotel. Self parking is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Ibis Rotorua offers 145 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of ibis Rotorua's great location. During your stay, you're just a quick walk from Eat Street. You'll find features like free self parking, plus dry cleaning service and concierge services.
  • Free self parking
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the beds
  • Steps from Eat Street and Matariki Hangi & Maori Cultural Performance
As a guest of ibis Rotorua, you'll find tour/ticket assistance, a garden, and concierge services. Public spaces have WiFi for a fee. The eco-certified ibis Rotorua also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10.00 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10.00 per day)

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free off-site parking

Things to do

  • Access to nearby indoor pool
  • Bike rentals

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

ibis Rotorua Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 360 out of 1003 reviews" "
Rating 8 - Good. 407 out of 1003 reviews" "
Rating 6 - Okay. 163 out of 1003 reviews" "
Rating 4 - Poor. 43 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is really good, plenty of eateries in the area. We had a room overlooking the lake which is beautiful. The hotel is not new but consider well maintained. However I think the lighting in the room is a bit too dim
Stayed 2 nights in Sep 2024

6/10 Okay

kathy

Liked: Cleanliness, staff & service, room comfort
Comfy bed, easy walking distance to Eat Street for dinner. Air con fan quite loud & bathroom a bit tired. Good water pressure in the shower tho!!
Stayed 1 night in Sep 2024

6/10 Okay

David Ernest James Oliver Theresa

Liked: Cleanliness, staff & service
Clean and tidy, comfortable bed but pillows needed replacing. Staff were all very pleasant and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service
Disliked: Amenities
Old and tired
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation while competing at "Run the Forest" event
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location. Staff were friendly and accommodating. Pleasant stay.
Stayed 3 nights in Jul 2024

8/10 Good

MAKI

Liked: Staff & service
Not good not bad.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people and room was perfect for a 1 night business stay. Will come again.
Stayed 1 night in Aug 2024

6/10 Okay

DARRYN

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

shana

Stayed 1 night in Jul 2024

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, service and value for money.
Stayed 1 night in Jul 2024

8/10 Good

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy well presented property within easy walking distance of eat Street and Event Centre.
Stayed 1 night in Jul 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Staff & service
Good location and friendly staff. The facilities were pretty basic but for what we needed it was ideal. Thanks for a good stay.
Stayed 1 night in Jul 2024

6/10 Okay

Brendan

Travelled with family
Liked: Staff & service, amenities
Went out came back to room that wasn't cleaned no towels or coffee. And had to use my phone to watch tv
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service
Fair stay
The staff were amazing. Helpful in one way or another. Room looks old and needing to replace all pillows as they are old and thin.
Stayed 1 night in Jul 2024

8/10 Good

Argeo Jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and location is very convenient to everywhere
Stayed 1 night in Jul 2024

4/10 Poor

JAE DUCK

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, great location, close to heaps of restaurants
Stayed 1 night in Jun 2024

10/10 Excellent

Sayrome

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could of had abit more coffee and sugar for the room . And hand wash . But it was a good stay i enjoyed very much
Stayed 3 nights in Jun 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service
Food was very average but Staff were nice and helpful. Access to Novotel gym/pool was good. Water in bathroom kept going cold and beds roll around everywhere.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Fine, clean, but not super comfy.
The Ibis is fine if in town for a night or two for work or play. But there are always little areas that are either unloved or damaged. The staff are friendly it just lacks that extra bit of service that makes a stay stand out. Not having a smart tv that could cast to was a surprise as who actually watches terrestrial these days...... yes its fine and clean, just not somewhere to chill in the room comfortably in the evening.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for a great stay. More off street parking would be appreciated.
Stayed 2 nights in Jun 2024

6/10 Okay

ernest

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
front desk staff and dinning area were excelent
Stayed 1 night in May 2024