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Copthorne Hotel Rotorua

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel Rotorua

Exterior detail
Bar (on property)
Lobby
BBQ/picnic Area
Outdoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Pool
  • Breakfast available
  • Housekeeping

Explore the area

Map
328-348 Fenton Street, Rotorua, 3201
  • Whakarewarewa: The Living Maori Village
    11 min walk
  • Whakarewarewa Thermal Reserve
    20 min walk
  • Rotorua Central Mall
    2 min drive
  • Rotorua (ROT-Rotorua Regional)
    13 min drive

Room options

View all photos for Superior 2 Queen

Superior 2 Queen

Superior 2 Queen

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Exterior

Arawa Park Hotel

Parking included
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Restaurant
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3.6 out of 5, Good, (1005)
The price is €116
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Arawa Park Hotel

About this property

Copthorne Hotel Rotorua

Suburban Rotorua hotel in Glenholme with free parking
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Copthorne Hotel Rotorua offers 58 accommodations with safes and hair dryers. Satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Copthorne Hotel Rotorua. During your stay, you're just a quick walk from Whakarewarewa Hot Springs. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at Jimmy Cooks Kiwi Kitchen
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Whakarewarewa Hot Springs and 10 minutes by foot from Racing Rotorua
Copthorne Hotel Rotorua offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Copthorne Hotel Rotorua. Self parking is free.

This Rotorua hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10 AM.
Jimmy Cooks Kiwi Kitchen - This restaurant specializes in local cuisine and serves breakfast and light fare. A children's menu is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10 AM: NZD 35.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Bike parking
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in January and close in December.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Copthorne Hotel Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 245 out of 961 reviews" "
Rating 8 - Good. 360 out of 961 reviews" "
Rating 6 - Okay. 228 out of 961 reviews" "
Rating 4 - Poor. 94 out of 961 reviews" "
Rating 2 - Terrible. 34 out of 961 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Generous rooms. Tidy.
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and clean hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Bridgett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay, highly recommend will definitely book here again
Stayed 1 night in Sep 2024

10/10 Excellent

sjoerd

Stayed 1 night in Sep 2024

8/10 Good

JENELYN

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Errin

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the ability to sleep and relax in a well maintained clean environment.
Stayed 1 night in Sep 2024

10/10 Excellent

Mallikarjuna Nageswara Rao

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for stay
Stayed 1 night in Jun 2024

6/10 Okay

Davina

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were fantastic which saved the day as the hotel could do with a much needed revamp! Beds were comfy though, so thats a win.
Stayed 2 nights in Aug 2024

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice stay. staff is very friendly.
Stayed 1 night in Jul 2024

8/10 Good

Warsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sceptical based on other reviews, but it was much better than I expected. Clean and tidy. Would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

ROZANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Arrived at 1.15pm, said sorry were a bit early, any chance of a check in? I got an abrupt "No. 2pm is check in".... I understand there are rules, but a sorry we're still getting the room ready or something similar would have been nice. Extraction fan in the bathroom wasn't working either. Maintenance informed us there were 5 through the hotel waiting to get replaced
Stayed 2 nights in Jul 2024

6/10 Okay

Kristina

Travelled with family
Had to keep asking for towels and amenities.
Stayed 2 nights in Jul 2024

6/10 Okay

Geoff

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Everything was just tired. The decor, the carpets, the paintwork. The room was comfortable but dated. Bathroom was cramped and shabby. Having said that we’d stay again, the rate was okay, the breakfast limited but ok to start the day. Staff we met were fine, just not many of them. The restaurant is closed for meals, wish we knew beforehand.
Stayed 1 night in Jul 2024

6/10 Okay

tania

Business traveller
Thought staff could be a bit more receptive 😞
Stayed 1 night in Jul 2024

10/10 Excellent

Phillip

Stayed 1 night in Jul 2024

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Restaurant is not open at night.
Stayed 1 night in Jun 2024

10/10 Excellent

Akbar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it this property definitely recommend to anyone
Stayed 2 nights in Jul 2024

8/10 Good

Pramila

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, attractive front desk, excellent relax rooms.
Stayed 1 night in Jul 2024

6/10 Okay

Stacey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
WiFi was terrible. Hot water was not consistent.
Stayed 3 nights in Jun 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienient location, great price, fast friendly check in and lovely clean facilities/room.
Stayed 1 night in Jun 2024

8/10 Good

Rishav

Liked: Cleanliness, staff & service
…
Stayed 1 night in Jun 2024

6/10 Okay

Dave

Stayed 1 night in Jun 2024

8/10 Good

Melinda

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Huzefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jun 2024