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Lake Front

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swan King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swan Family

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Black Swan Lakeside Boutique Hotel. During your stay, you'll be within walking distance of Skyline Rotorua. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Black Swan, a fine-dining restaurant with ocean views
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes helicopter/aeroplane tours
  • Just a 3-minute drive from Skyline Rotorua and 7 minutes from Polynesian Spa
  • Airport shuttle service available for a fee

About the Black Swan Lakeside Boutique Hotel

Location 171 Kawaha Point Road, Rotorua, 3010

Property Features

Black Swan Lakeside Boutique Hotel offers its guests 2 hot tubs and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi. Event space at this lodge measures 215 square feet (20 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury Black Swan Lakeside Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this Colonial Rotorua lodge.

  • 1 building
  • 9 guestrooms or units
  • 2 levels
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Black Swan Lakeside Boutique Hotel offers 9 accommodations with fireplaces and DVD players. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch LCD televisions come with digital channels. Espresso makers and free minibar items are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Fireplace
  • Select Comfort beds
  • Deep-soaking bath
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • DVD player
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Separate bath and shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair
  • Travel cot

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 10 AM.

Black Swan – Overlooking the ocean, this fine-dining restaurant serves breakfast and dinner. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

2 hot tubs are on site along with an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Helicopter/aeroplane tours on site
  • Mountain biking nearby
  • Hot springs nearby
  • Ziplining nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 8:00 PM. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

Black Swan Lakeside Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation.

  • Noise-free rooms not guaranteed
  • Car recommended
  • UnionPay
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 8:00 PM
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • No cots (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • No lifts
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 100 per vehicle (one-way)
  • Rollaway bed fee: NZD 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Black Swan Boutique
  • Black Swan Lakeside Boutique
  • Black Swan Lakeside Boutique Rotorua
  • Black Swan Lakeside Lodge Boutique Hotel
  • Black Swan Lakeside Lodge Boutique Hotel Rotorua
  • Black Swan Lakeside Boutique Hotel Rotorua
  • Black Swan Lakeside Boutique Hotel
  • Black Swan Lakeside Rotorua
  • Black Swan Lakeside Boutique Hotel Lodge
  • Black Swan Lakeside Boutique Hotel Rotorua
  • Black Swan Lakeside Boutique Hotel Lodge Rotorua

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Qualmark Sustainable Tourism Business Award

National Rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

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