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ALEGRIA Fénix Family

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ALEGRIA Fénix Family

Property amenity
Indoor pool, 2 outdoor pools
View from property
Reception
Reception

Reviews

6.6 out of 10

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pool
    Pool

Explore the area

Map
Paseo Central 44, Urbanizacion Playa Serena, Roquetas de Mar, Almeria, 04740
  • Playa Serena
    6 min walk
  • Roquetas de Mar Beach
    8 min walk
  • Playa Serena Golf Course
    8 min walk
  • Almeria (LEI)
    36 min drive

Room options

View all photos for Single Room

In-room safe, desk, blackout curtains, free WiFi

Single Room

  • 37 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Double Room

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Quadruple Room

In-room safe, desk, blackout curtains, free WiFi

Basic Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Quadruple Room

In-room safe, desk, blackout curtains, free WiFi

Standard Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Triple Room (2 adults + 1 child)

In-room safe, desk, blackout curtains, free WiFi

Standard Triple Room (2 adults + 1 child)

  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Quadruple Room

In-room safe, desk, blackout curtains, free WiFi

Family Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Triple Room

In-room safe, desk, blackout curtains, free WiFi

Triple Room

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Property grounds

Playacapricho

Pool
All-inclusive
Pet-friendly
Kids pool
4.2 out of 5, Very good, (77)
The price is €89
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Playacapricho

About this property

ALEGRIA Fénix Family

Hotel in Roquetas de Mar with 2 outdoor pools and a seasonal outdoor pool
2 outdoor pools, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
ALEGRIA Fénix Family offers 145 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Satellite television is provided. Bathrooms include bathtubs, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at ALEGRIA Fénix Family, you're just a quick walk from Playa Serena. Free WiFi in public areas, 2 outdoor pools, and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts
  • Within a 10-minute walk of Playa Serena and Roquetas de Mar Beach
  • Shopping center shuttle service available for a fee
  • Dogs welcome for a fee
Some rates at ALEGRIA Fénix Family are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

ALEGRIA Fénix Family offers its guests 2 outdoor swimming pools, an indoor pool, a seasonal outdoor pool, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Barbecue grills, a vending machine, and an arcade/game room are also featured at ALEGRIA Fénix Family. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Roquetas de Mar hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Bellavista - This restaurant serves lunch and dinner.

All-inclusive details

All-inclusive room rates at ALEGRIA Fénix Family are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 14 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: EUR 5 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Bellavista

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bath
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 20-inch TV
  • Satellite channels

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 5 per person
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.

Property is also known as

Ohtels Fenix Family Hotel Roquetas de Mar
Hotel Vita Bellavista Roquetas de Mar
Vita Bellavista
Vita Bellavista Roquetas de Mar
Vita Bellavista Mar Almeria/Roquetas De Mar, Spain
Hotel Fenix Family Roquetas de Mar
Ohtels Fenix Family Hotel
Fenix Family Roquetas de Mar
Fenix Family
Hotel Fenix Family Almeria/Roquetas De Mar, Spain
Ohtels Fenix Family Roquetas de Mar
Hotel Fenix Family
Ohtels Fenix Family
ALEGRIA Fénix Family Hotel
ALEGRIA Fénix Family Roquetas de Mar
ALEGRIA Fénix Family Hotel Roquetas de Mar

ALEGRIA Fénix Family Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 40 reviews" "
Rating 8 - Good. 12 out of 40 reviews" "
Rating 6 - Okay. 13 out of 40 reviews" "
Rating 4 - Poor. 6 out of 40 reviews" "
Rating 2 - Terrible. 3 out of 40 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Ian, Newbury

Disliked: Property conditions & facilities
Stay was last minute, hotel room was dated parts in quite bad repair resturant was disappointing

10/10 Excellent

Leen, Quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central yet laid back
The hotel is located a few blocks away from the main restaurant area to one side and the seaside to the other. Basically well positioned of those wishing all the pleasure within walking distance yet crave a good night sleep. Great people at the hotel, nice bar and outside area. Enjoyed three good days there.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for upgrade room with jacuzzi, unfortunately, engine was burned out and not functioning, so had a warm bath instead. Hotel ok, staff tried to be helpful, so cant fault them for non- maintained equipment. Indoor & outdoor pools nice. Getting here by rental car was interesting, driving thru the vegetable growing region of Spain, huge , white ,plastic greenhouses everywhere. This would not have been a destination I would have chosen, had I been better informed. This town is like a retirement community, there is a beach and restaurants and bars around but it reminds me of Atlantic City, just kind of run down and touristy in a phony way. Excited to leave and head to a more metropolitan city.

2/10 Terrible

Fredrik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not satisfied
I an not inpressad at all with this Hotel and do bot recommend it. The wifi ess out of order.. How hard CSN it be to fix or provide free usage of à stationary computer. The one they jag cost quite alot. The pool was closed and they dident say why.. The breakfast which was included was ok and amounted up to expectations. The Roms were really not good. To bad

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Very pleasant, comfortable and high class service. Would recommend this hotel as it is equal distant to either the beach area or the town. Very helpful staff. Spacious rooms with en suite. No complaints.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable O/Nite Stay
We stayed here O/Nite in April. The hotel was good value, busy on the Saturday night. We also had dinner and breakfast at the hotel, the meals were excellent value. Overall a good stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Citymar Bellavista in Roquetas de Mar
We stayed at this hotel for one night in November, whilst passing through. I do not recommend going to Roquetas de Mar out of season, as nearly everything is closed - there were only a few restaurants open and nothing else. The hotel was OK. We had breakfast in the hotel, but it was terrible. They didn't have any butter, but told us not to worry as they would have some in tomorrow! They only offered hard boiled eggs, and they ran out during the breakfast

4/10 Poor

naomi, Oregon

Liked: Cleanliness
Far away
If you are not driving this hotel is a pain to get to. From almeria you have to take a bus, which doesn't run that often and is consistently late. Don't rely on the bus to get you back to the train station. Everytime we took the bus it was at least 20 minutes late and it takes over an hour to get to Almeria. This hotel does not have a beach view, it's not even really that close. Like 5-10 minute walk. The breakfast was only open for 2 hours, but wasn't too bad, but we had it included in our price. I wouldn't pay extra for it.. The wifi is really really slow. The room wasn't bad, and the people were helpful for the most part. Oh DON'T use their laundry room. 2 euro to wash, the clothes were still sopping wet and smelled terrible, like mildew, then 3 euro to dry. We did a normal load and we had to dry twice and the clothes were still wet. So 8 euros later we had stinky wet clothes. What a rip off. The pool was freeeeeeeeezing. The shower/sink/bidet had some issue so every 30 seconds or so the water would get scalding hot for no reason at all. Even on the bidet so watch out.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Alejandra

Stayed 3 nights in May 2024

10/10 Excellent

Olena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

MARI CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

nuria

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel agradable
No esta mal en general lo que si Ponia son unas Camas que no sea la cama de matrimonio sofa cama no da una impression bonita ahhhhhh y destacar al camarero de la piscina super simpatico,, Buena animación pero no da la talla de uno de 4 estrellas.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
La estacian esta super bien lo malo era el servicio de limpieza que tarda mucho en limpiar la habitaciones. Luego comida todo super bueno todo.

8/10 Good

Huber, roqueta de mar

Liked: Cleanliness, staff & service
Fint hotell nära stora gatan och strandnära.
Roqueta de mar ! Jättebra semester stad. Många restauranger och bra mat .

6/10 Okay

Verified traveller

bien en general . pero exceso de gente
el hotel bien en general. la habitación bien,las cama un poco duras y la almohada muy blanda y bajita. la limpieza muy buena. el restaurante las horas muy cortas, no hay mucha variedad y aun que reponen no daban abasto los camareros estaban desbordados. las bebidas buenas pero también se agotaban muy pronto. la piscina limpia pero con mucho cloro y muchas hamaca muy deterioradas por el tiempo. tiene que renovarlas casi todas y casi todas ocupadas. también es verdad que hemos ido en el puente de san Juan y creo que estaba casi al 100% el hotel y el aparta hotel y por ello la aglomeración de gente el hotel y servicios estaban desbordados. En general bien

6/10 Okay

Jose Maria

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

juha harju, turku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hinta laatu suhde kohdallaan
huone oli siisti ja todella tilava, aamiainen kuului hintaan

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Trevligt, men väldigt lite folk på hotellet, men det var ju inte riktigt säsong. Fint poolområde. Stor och trevlig lägenhet. Inte så trevlig personal i receptionen

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

6/10 Okay

emilio

Liked: Room comfort
Disliked: Staff & service
Para dormir bien
La habitacion es amplia la atencion es buena pero el servicio de buffet es el peor que jamas he visto en un hotel. Sin variedad, comida hecha de hace dias, todo frito. es la 3 vez que me alojo pero cada vez el servicio del buffet ha sido peor. Solo recomiendo si vas por aquella zona dormir.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort