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Urban Garden Hotel

3.0 star property

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Photo gallery for Urban Garden Hotel

Garden
Front of property
Deluxe Double Room | Room service – dining
Lobby
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
via di Rebibbia, 18/34, Rome, RM, 00156
  • Jehovah's Witnesses Kingdom Hall
    ‪4 min drive‬
  • Via Nomentana
    ‪5 min drive‬
  • Piazza Bologna
    ‪9 min drive‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪50 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Double Room

Premium bedding, desk, blackout curtains, soundproofing

Deluxe Double Room

  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Premium bedding, desk, blackout curtains, soundproofing

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Urban Garden Hotel

Family-friendly Rome hotel in Ponte Mammolo with a 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Urban Garden Hotel offers 53 accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Urban Garden Hotel. During your stay, you'll be within walking distance of Jehovah's Witnesses Kingdom Hall. Features include free WiFi in public areas, plus a bar and a business center. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals and mountain biking
  • 14 minutes by car from Spanish Steps and 14 minutes from Roman Forum
  • Airport shuttle service available for a fee
  • Dogs welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Urban Garden Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Rome hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - bar.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 8.5 per person
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Mountain biking

Family friendly

  • Babysitting (surcharge)
  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (538 square feet)
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

More

  • Access via exterior corridors
  • Desk
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 11 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per day.
  • Cribs (infant beds) are available for EUR 20 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8.5 per person
  • Airport shuttle fee: EUR 59.00 per vehicle (one way)
  • Self parking fee: EUR 10 per day
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 20 per day
  • Rollaway bed fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Urban Garden Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091A1MLP44ZMG

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Urban Garden Hotel Rome
Urban Garden Rome
Urban Garden Hotel Rome
Urban Garden Hotel Hotel
Urban Garden Hotel Hotel Rome

Urban Garden Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 89 out of 302 reviews
Rating 8 - Good. 113 out of 302 reviews
Rating 6 - Okay. 63 out of 302 reviews
Rating 4 - Poor. 18 out of 302 reviews
Rating 2 - Terrible. 19 out of 302 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are looking for value, cleanliness and convenient…15 minutes metro train to Termini train station…the facility is gated…so it is safe and decent location and premise…
Stayed 3 nights in Sep 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with real flowers and plants all around. The place was very clean and nice with great service everyday with clean bed and towels. It was very convenient with the metro and bus station next to you. The area is not the best to look at but the hotel is locked up and very nice. There are not many areas to eat around you or stores.
Stayed 3 nights in Jul 2024

10/10 Excellent

Johan Daniel

Stayed 1 night in Jun 2024

2/10 Terrible

Haritz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Saleena, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Anjali

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Generally this is a nice little hotel, prefect location close to the metro that goes straight to the colosseum, also inly about 20 mins from ciampino airport. We actually found the location great. Some odd things, there is no kettle in the room, so no tea or coffe making facilities, we took our own coffee sachets and luckily we were able to get hot water from them bar. The rooms are pleasant but very basic, no wardrobe, draws etc and there is a small window within the door, so they do get really stuffy, no private balcony or much natural light in rooms. Staff are lovely, apart from the night receptionist our last night, he was just ignorant. You will be charged city tax of 6 euro pp per night on departure, we didnt know this so be prepared. Do not get a private taxi to/from hotel. We got charged 15 mins wait time by our taxi the day we left even though we got in it on time, apparently as standard they arrive 15 miutes early which our hotel didnt tell us so it was already 23 euros before we even left!.
Stayed 3 nights in Oct 2023

2/10 Terrible

bhavesh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
sad to say wouldn't book here again 😒😒
my room option (Comfort Double Room) positive: hotel is near the station is 10min walk with your luggage friendly staff. cleanliness of the room bathroom is clean enough, it has a safe, big enough for two people ONLY. negatives: area of the hotel is dirty and during late evening is unsafe. room (Comfort Double Room) does not have window uses builtin window part of the door to say it's a window, the walls are paper thin you hear all the farts of other guests next to you like surround system, IF YOU NON SMOKER this will be your hell, as other guests can smoke right outside your window-door till late in the evening there's not much around the area.... I WOULD suggest book hotel closer to Rome central if you are staying longer than 2 days.
Stayed 4 nights in Sep 2023

6/10 Okay

Michael

Stayed 3 nights in Sep 2023

2/10 Terrible

adriana

Disliked: Cleanliness, amenities, property conditions & facilities
WiFi didn’t work Room didn’t look like pictures No elevator Had to ask for towels Shower door was broken and claustrophobic once inside bc it was so small Tv didn’t work Two twin beds were pushed together to create a “king” and you’d slide between mattresses Rooftop was not as featured on pictures
Stayed 4 nights in Sep 2023

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely and friendly.. Was perfect for what we wanted....to be near the Ryder cup. Only thing would be if they had English subtitles on the TV... couldn't manage to find it asked some other guest's they couldn't either...didn't ask staff as wasn't much of an issue.. would also say maybe check the air con as smelled a bit damp other than that it was lovely..nice to see a resident cat too..
Stayed 2 nights in Sep 2023

8/10 Good

Zohra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is very convenient to the nearby Rebibbia Metro station. You can take the train and bus all over the city, which is the most cost-effective option. It is maybe 2 blocks away which can be trying for an elderly or disabled person. It's not the prettiest area in the city, but I felt safe while I was there and that's the most important factor. The hotel building itself is old, but well-maintained and cute. The staff is very nice and helpful. The breakfast is delicious and the wifi is good, but those are really the only amenities worth anything here. It's a good place to rest your head at the end of the night.
Stayed 7 nights in Aug 2023

4/10 Poor

Ramin

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 1 night in Aug 2023

8/10 Good

Emily

Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice!
The Urban Garden Hotel is an absolute gem in Rome. As a hotel with a great rate, it was pleasantly very clean, has an available full breakfast, and the staff were helpful and kind. Our room was extremely comfortable and spacious. There is an outdoor garden and patio space to enjoy conversation throughout the day, you can arrive anytime as the front desk is always open, and they have a small bar service as well. This hotel is worth staying at if you are willing to take the metro from Roma Termini to Rebibbia (about 25 min.).
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great affordable place in Rome
Hotel is right by the metro station and was very convenient. The staff went above and beyond and truly made our stay. The only thing to note is the wifi is not strong in the rooms, but it’s great in the lobby. Would definitely recommend!
Stayed 7 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

katya

Liked: Cleanliness, staff & service
The only issue is the elevator is too small like super small
Stayed 5 nights in Jul 2023

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service
Very friendly and helpful staff, good breakfast buffet, clean and tidy rooms that are accurate to the photos. The hotel is a gem in a not great area. Metro is within walking distance to the hotel. A sewage smell from the bathroom.
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the perfect location for what we needed
The people at the front desk are extremely nice and helpful. The hotel is in good condition, the only issue is that our room didn't have a refrigerator but the people at the front desk were really helpful and offered their help. Another small issue is that to get to the room there are two sets of stairs so it may be uncomfortable for some people. Other than that is a really good and affordable option to stay in Rome, is not close to the main tourist attractions but there is a Metro station just a few minutes from the hotel that takes you directly to the Colosseum.
Stayed 4 nights in Jul 2023

8/10 Good

Wilson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean, great breakfast, friendly staff. I managed to find a good family restaurant close by. Metro station’s at walking distance, very convenient, as well as local buses. The smell that comes from the bathroom was terrible, I had to keep the bathroom door closed and turn A/C on which helped a lot. Other than the area and the smell everything else was as expected.
Stayed 4 nights in Jun 2023

8/10 Good

Pearl

Stayed 6 nights in May 2023

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing.
The room wasn't the one I was expecting and not even close to what I was expecting: it has no windows and in the bathroom you could see cracks in the walls. During the night you could hear people shouting and making very loud noises from downstairs, because there was a dedicated space for having a drink and smoking. We stayed for only 2 nights, and on our second day, when we went beck to our room at night, we found out that the room hadn't been cleaned: the bed was not made, the towels not changed ecc.. The receptionist that night was very kind and he gave us towels but the room couldn't be cleaned and he offered us the possibility to have our breakfast at the bar since we had to leave early and we couldn't wait for the buffet at 7am. (We could notice that it definitely wasn't the first time this situation happened, he wasn't surprised by the fact that the room hadn't been cleaned). BUT, the next morning, the other receptionist was very rude and, after explaining what happened, he only gave us the choice of taking the croissants for take away and he was very upset because we should have waited for the buffet. He didn't apologize for the inconvenience we had the previous night and not even a discount on the price we had paid already. The only positive thing was the breakfast: the food was good and we had enough choice. I would never go back there. Very disappointing.
Stayed 2 nights in May 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like my room and the staff were professional and very helpful.
Stayed 4 nights in Apr 2023

8/10 Good

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023