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"Small room Very helpful staff :-) No proper wardrobe Shower not "private" enough ...visible to the next person staying in the room No visible smoke de ... " More
7 Nov 2023 by Relaisorso
Lieber Dominique,Guten Morgen vom Relais Orso.Wir danken Ihnen für die insgesamt positive Bewertung Ihres Aufenthaltes im Relais Orso,und für die Wertschätzung,insbesondere,die Freundlichkeit des Hotelpersonals.Es tut uns leid, dass Sie einen störenden Geruch aus der Eingangstür gerochen haben, und wir freuen uns, dass Sie den vom Personal vorgeschlagenen Zimmerwechsel zu schätzen wussten, auch wenn Sie ihn nicht angenommen haben.Wir empfehlen Ihnen, wenn Sie sich entscheiden, wieder im Relais Orso zu übernachten,bei Bedarf nachfragen,zum Zeitpunkt der Buchung,in einem anderen Superior-Zimmer zu übernachten als dem, in dem er übernachtet hat,um einen Aufenthalt zu haben, der Ihren Erwartungen entspricht.Wir vertrauen,zuversichtlich,dass wir Sie bald wieder als gern gesehenen Gast bei uns begrüßen dürfen.Beste grüßeFabrizioRelais Orso
2 Dec 2019 by Relais Orso
Dear guest, thank you for your review! We hope to have you here again. Our best regards.
As a guest of Relais Orso, you'll find a rooftop terrace, a library, and multilingual staff. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee. Relais Orso also features tour/ticket assistance, coffee/tea in common area, and concierge services. The affittacamere can provide limo/town car service and wedding services. This Beaux Arts Rome affittacamere is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Relais Orso offers 23 accommodations with minibars and espresso makers. Memory foam beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
Room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Relais Orso offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
