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4.6 out of 5

"Really lovely hotel. Modern and clean. Staff went above to help. Definitely recommend. " More

By a verified traveller on Wed 23 Sep 2020

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Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room (Solo Pad - French Bed)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Room, 1 King Bed (Chapter Double)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Baby Double)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Chapter Roma's great location. During your stay, you're just a quick walk from Pantheon. Enjoy features like free WiFi in public areas, plus 3 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Pantheon and Campo de' Fiori
  • Cats and dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Chapter Roma ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Chapter Roma

Everyone (4) Couples (4) Family (1)
5 out of 5
Really lovely hotel. Modern and clean. Staff went above to help. Definitely recommend.

Posted by on 23 Sep 2020

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Comment from Hotel Management

24 Sep 2020 by Giorgia Ranucci - Front Office Manager

Dear Guest we're all super happy to read your feedback about Chapter Roma and it's fantastic to know that staff was welcoming and went beyond your expectations. We'll wait for your next stay in Rome! Giorgia Ranucci - Front Office Manager

5 out of 5

Posted by on 9 Nov 2019

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Comment from Hotel Management

10 Nov 2019 by Giorgia Ranucci - Front Office Manager

Thank you for giving us a feedback about your stay at Chapter Roma. We are happy to know that everything went well and we do hope to welcome you back in the future. Best regards,

5 out of 5

Posted by on 4 Nov 2024

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Comment from Hotel Management

9 Nov 2024 by Sofia Nogueira - Guest Relations Manager

Hi, Sefa! A thousand times thank you! Looking forward to welcoming you again soon. All my best, Sofia.

4 out of 5
Sehr zentrale Lage und ausgesprochen leckeres Frühstück. Hilfsbereites und freundliches Personal.

Posted by , from Küssnacht on 11 Dec 2021

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Comment from Hotel Management

12 Dec 2021 by Giorgia Ranucci - Front Office Manager

Hi Nicole thank you very much for mentioning the staff, that's very kind of you :) It is important to know you felt welcomed and spoiled See you soon! Giorgia

5 out of 5
Nice and well located hotel in the heart of Rome. The staff was super friendly and made us feel welcome. Our room was spaceous and clean. We loved our private quite terrasse on which we had breakfast every morning.

Posted by , from Zürich on 22 Aug 2020

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Comment from Hotel Management

23 Aug 2020 by Giorgia Ranucci - Front Office Manager

Ciao Claudio, thank you very much for your super positive feedback about Chapter Roma and for sharing your opinion with Expedia community. We're really happy to know you enjoyed the stay withs us, and above all the staff attitude. It has been a pleasure meeting you both and we do hope to have the opportunity to welcome you back in the future. A presto! Giorgia Ranucci - Front Office Manager

4 out of 5
Lage: Innerhalb von ca. 30 Minuten sind viele Sehenswürdigkeiten zu Fuss erreichbar. Hotel: Freundliches Personal, saubere Zimmer, gutes Frühstück. Danke für das kostenlose Upgrade!

Posted by on 21 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by Jacopo Arosio

Liebe Gäste, Vielen Dank für Ihr nette Rezession. Wir hoffen Sie hatten eine angenehme Rückreise und dass Sie viele schön Erinnerungen über Rom mitgenommen haben. Wir sind sehr erfreut zu lesen, dass Sie Ihren Aufenthalt bei uns genossen haben und wir würden uns sehr freuen sie bald wieder bei uns im Palazzo Dama begrüßen zu dürfen. Jacopo Arosio General Manager

4 out of 5
Gute, zentrale Lage. Schön eingerichtet. Vielleicht etwas zu Hipp !

Posted by on 20 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by Jacopo Arosio

Liebe Gäste Vielen Dank für Ihre detaillierte Rezession über das Chapter Roma. Wir schätzen sehr Ihr Feedback und die Zeit die Sie sich genommen haben, um ein Kommentar über unseren Service und unsere Struktur zu schreiben. Wir hoffen sehr, dass Sie das Chapter Roma für Ihren nächsten Stadtbesuch in Rom wieder wählen. Die Hotel Belegschaft und ich stehen Ihnen gerne jederzeit zur Verfügung und verbleiben mit den besten Grüßen Jacopo Arosio General Manager

4 out of 5

Posted by on 20 Jul 2019

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Comment from Hotel Management

23 Jul 2019 by Jacopo A

Dear Guest, thanks for your time in reviewing Chapter Roma. I wish I had to opportunity to discuss the rate of 4/5 which shows that something was probably was missing but maybe I'll have the chance during your next stay. I look forward to welcoming you back and remain yours, Best regards Jacopo Arosio General Manager

5 out of 5
Excellent location, beautiful decoration and very friendly personnel.

Posted by on 27 May 2019

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Comment from Hotel Management

2 Jun 2019 by Jacopo Arosio

Dear Guest, Thank you very much for your lovely review. I am delighted you had such a pleasant stay and felt your experience was worth writing about. In particular I am glad that the Staff met your expectations. Of course, I do hope to welcome you back in the near future and thank you for choosing Chapter Roma once again. Arrivederci a Roma Jacopo Arosio General Manager

Renovations + Closures

The following facilities will be closed during the autumn:

  • Bar/Lounge

Property Features

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include meeting rooms and coworking spaces. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Chapter Roma. This 4-star Rome hotel is smoke free.

  • 47 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 1880
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Rome Trastevere Station (2.7 km / 1.7 mi)
  • Metro station: Arenula-Cairoli Tram Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Chapter Roma offers 47 air-conditioned accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Smart televisions come with premium satellite channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

HEY BABY Bar – This cocktail bar serves breakfast, lunch and dinner.

Market – This bistro only serves breakfast. Open daily.

Hey Guey roof top – This rooftop bar specialises in Mexican cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Campocori – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open selected days.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. If driving, please contact this property in advance for more information (e.g. directions). For more details, please contact the property using the information on the booking confirmation.

This property is in a car-free zone and can be reached only by taxi, foot.

Guests with dietary restrictions or food allergies should contact this property in advance.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

  • Grey water recycling system
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Pets allowed (no fees)
  • Pets cannot be left unattended
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Smoke detector
  • Advance notice recommended for guests arriving by car

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Chapter Roma Rome
  • Hotel Chapter Roma Rome
  • Chapter Roma Rome
  • Chapter Roma
  • Hotel Hotel Chapter Roma Rome
  • Rome Hotel Chapter Roma Hotel
  • Hotel Hotel Chapter Roma
  • Hotel Chapter Roma Rome
  • Hotel Chapter Roma Hotel
  • Hotel Chapter Roma Hotel Rome

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Hotel Chapter Roma is listed in the 2020 Condé Nast Traveller Hot List.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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