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16 Aug 2024 by Roberta
Dear Nessa,Thank you for reaching out to us with your personal experience. Our guests' satisfaction is our main, primary goal and we are we are very happy to hear that you had a great stay and fully enjoyed our facilities and service.Hope to welcome you back very soon again!With kind regardsRobertaAssistant to the General Manager & Guest Relations Manager
27 Aug 2018 by Marta C.
Dear Jacob, Thank you for your review on our hotel. I do apologize if some of the services did not find your expectations. You are right by describing our hotel which stands in a business area and there are no shops or commercial sites besides, but if you have a car within 3 minutes, there is an entertainment village with cinemas, games, bowling, restaurants and shops. Hope to have you back again very soon! With kind regards
2 Jul 2019 by Roberta
Dear Guest, Thank you for your rating. We really hope you had a nice stay with us and we would like to welcome you back again. With kind regards, Roberta S. Assistant to the General Manager & Guest Relations Manager
25 Aug 2017 by Marta C.
Dear Sakke, Thank you for your review on our hotel, we are delighted you had a great stay with us. Customer care is our primary objective, we choose our team members carefully with this in mind, we want all our guests to have the best possible stay whilst with us and believe that having the right team is of paramount importance. Apologies that you were disturbed by your neighbors; we will look into this further as it shouldn't have happened. Kind regards. Marta C.
Holiday Inn Rome- Eur Parco Dei Medici, an IHG Hotel offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 19 meeting rooms, and coworking spaces are available. Event space at this hotel measures 12917 square feet (1200 square metres) and includes a conference centre. A vending machine, multilingual staff, and a garden are also featured at the family-friendly Holiday Inn Rome- Eur Parco Dei Medici, an IHG Hotel. An area shuttle within 12 kilometres and an airport shuttle during limited hours are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Rome hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Holiday Inn Rome- Eur Parco Dei Medici, an IHG Hotel offers 316 accommodations with minibars and complimentary bottles of water. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bidets and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
La Serra – This poolside restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Incontro – This bar serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.
Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Holiday Inn Rome- Eur Parco Dei Medici, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the local rating authority.
