The apartment is in a great location for the sights, the building is very nice. Gianluca is responsive and helpful. For check-in, we picked up the keys from a nearby laundry service. The apartment is small but has enough of what you need, including kitchen items, a washing machine, clips for the clothes line, blow dryer, an electrical outlet converter, etc. We accidentally left something behind ourselves after check out and Gianluca’s wife graciously came out of her way to let us back in. We had a wonderful stay!