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4.5 out of 5

"Great hotel, excellent staff and beautiful rooms. " More

By a verified traveller on Tue 19 Mar 2024

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Superior Room, 1 King Bed (Premium)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds (Premium)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Pullman Riga Old Town's great location gets high marks from our customers. During your stay, you're just a quick walk from Arsenals Exhibition Hall. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa.

  • Free WiFi
  • Enjoy international cuisine while dining at Equus
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body wraps or body treatments at Fit & Spa Lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Arsenals Exhibition Hall and Parliament
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Pullman Riga Old Town ratings based on 59 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Riga Old Town

Everyone (32) Couples (17) Family (3)
5 out of 5
Superb hotel.

Posted by on 19 Mar 2024

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5 out of 5
Great hotel, excellent staff and beautiful rooms.

Posted by on 19 Mar 2024

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5 out of 5
Lovely hotel great location and excellent professional staff

Posted by on 2 May 2023

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Comment from Hotel Management

6 Jul 2023 by Emils Bendiks, Front Office Manager

Dear IRMA, Thank you for sharing your positive experience with us! We are happy to hear you were satisfied with our staff and hotel met your expectations! We hope you will give us an opportunity in future to welcome you back one day! Best regards!

5 out of 5
I love this hotel location. And very awesome rooms and there is very nice spa with inside pool!

Posted by on 19 Nov 2019

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Comment from Hotel Management

19 Dec 2019 by Terēze Vecvanaga/Room Division Manager

Dear Guest, We sincerely appreciate the time you took to review our Hotel. Thank you for the fantastic comments! We hope we have the opportunity to welcome you back in future. Best regards, Terēze Vecvanaga Room Division Manager

5 out of 5
Hyvä

Posted by on 31 Aug 2024

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Comment from Hotel Management

25 Sep 2024 by Madara Freimane

Dear Marja-Leena, Thank you for your wonderful feedback! We're thrilled to hear that you had a great stay and found our hotel enjoyable and would be more than happy to welcome you back again soon!Best regards, Madara Freimane

5 out of 5
Very good

Posted by on 26 Aug 2024

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Comment from Hotel Management

24 Sep 2024 by Madara Freimane

Dear Hanna, Thank you for your positive feedback! We’re thrilled to hear that you had a very nice stay with us. We hope to welcome you back soon!Best regards,Madara Freimane

5 out of 5
Wery nice

Posted by , from inkeroinen on 25 Aug 2024

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Comment from Hotel Management

24 Sep 2024 by Madara Freimane

Dear Juha, Thank you for your positive feedback! We’re thrilled to hear that you had a very nice stay with us. We hope to welcome you back soon!Best regards,Madara Freimane

5 out of 5
Lensimme Tallinnasta Riiaan, liikuimme jalan. Tästä syystä Pullman Riga Old Town valikoitui majapaikaksi. Sijainti, sauna ja uima-allas. Huoneessa oli hyvä ilmastointi, jonka voimakkuutta pystyi halutessaan säätää. Ulkona oli helle, joten tämä oli tosi hyvä! Hyvät vuoteet ja tyynyt! Nukutti hyvin. Ystävällinen henkilökunta otti meidät yöllä vastaan, kun saavuimme. Hotelli on siisti ja viihtyisä. Huoneet olivat pelkistetyt ja kauniit. En voi tarpeeksi painottaa kuinka hyvä sijainti oli 10 . 😊

Posted by on 31 Jul 2024

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Comment from Hotel Management

1 Aug 2024 by Emils Bendiks, Front Office Manager

Dear Sanna, Thank you for the perfect score! We are thrilled to read you were satisfied with our location , comfort and quality of staff! We would be more than pleased to welcome you back one day in future! Best regards,

4 out of 5

Posted by on 29 Jul 2024

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Comment from Hotel Management

1 Aug 2024 by Emils Bendiks, Front Office Manager

Dear Jorma, Thank you for your feedback!

4 out of 5

Posted by on 25 Jul 2024

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Comment from Hotel Management

10 Oct 2024 by Pullman Riga Managment

Dear Antero,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,

About the Pullman Riga Old Town

Location 24 Jekaba Street, Riga, LV-1050

Property Features

Pullman Riga Old Town offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A 24-hour business centre, meeting rooms, and limo/town car service are available. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury Pullman Riga Old Town. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 5-star Riga hotel.

  • 154 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • Built in 1789
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Internet access (complimentary)

Available in some public areas: Free WiFi

Transport

  • Train station: Riga-Pasažieru Station (2.2 km / 1.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Pullman Riga Old Town offers 154 air-conditioned accommodations with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Riga hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Coffee maker
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Equus – This restaurant specialises in international cuisine and serves lunch and dinner.

Equus Bar – This lobby lounge serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Water skiing nearby
  • Golfing nearby
  • Sailing nearby

Spa Services

Fit & Spa Lounge has 2 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna. The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 28.00 per vehicle (one way)
  • Nearby parking fee: EUR 24 per day (16 ft away)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Riga Old Town opening June 2016 Hotel
  • Pullman Riga Old Town opening June 2016
  • Pullman Riga Old Town Hotel
  • Pullman Riga Old Town (opening June 2016)
  • Pullman Riga Old Town Riga
  • Pullman Riga Old Town Hotel
  • Pullman Riga Old Town Hotel Riga

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Globe

National Rating

Hotelstars Union assigns an official star rating for properties in Latvia. This property is rated 5 stars.

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