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SpringHill Suites by Marriott Richmond North/Glen Allen

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites by Marriott Richmond North/Glen Allen

Dining
1 bedroom, premium bedding, in-room safe, desk
Reception
Exterior
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
9701 Brook Rd, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    18 min walk
  • The Crossings Golf Club
    2 min drive
  • James River Cellars Winery
    4 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    23 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Living area

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 36.2 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Comfort Suites At Virginia Center Commons
Pool
Hot tub
Breakfast included
Parking included
4.2 out of 5, Very good, (1005)
The price is €119
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Comfort Suites At Virginia Center Commons

About this property

SpringHill Suites by Marriott Richmond North/Glen Allen

Hotel with free breakfast, near The Crossings Golf Club
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott Richmond North/Glen Allen offers 136 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they enjoy the free breakfast at SpringHill Suites by Marriott Richmond North/Glen Allen. During your stay, you'll be within walking distance of The Crossings Golf Club. Enjoy features like free WiFi in public areas, plus an indoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from The Crossings Golf Club and a few minutes from Virginia Randolph Museum
  • Pets welcome for a fee
SpringHill Suites by Marriott Richmond North/Glen Allen offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 291 square feet (27 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly SpringHill Suites by Marriott Richmond North/Glen Allen. Parking is available for a fee.

This 3-star Glen Allen hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (291 square feet)
  • A meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 5 per day
  • Pet fee: USD 50.00 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Richmond Springhill Suites
Springhill Suites Marriott Richmond
SpringHill Suites Marriott Richmond North/Glen Allen Hotel
Springhill Suites Marriott Richmond Hotel Virginia Center
Springhill Suites Marriott Richmond Virginia Center
Springhill Suites Richmond
Springhill Suites Richmond Virginia Center
Springhill Suites Virginia Center
Springhill Suites Marriott Richmond Virginia Center Hotel
SpringHill Suites Marriott Richmond North/Glen Hotel
SpringHill Suites Marriott Richmond North/Glen Allen
SpringHill Suites Marriott Richmond North/Glen
SpringHill Suites riott Richm
SpringHill Suites by Marriott Richmond North/Glen Allen Hotel

SpringHill Suites by Marriott Richmond North/Glen Allen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 483 out of 1001 reviews" "
Rating 8 - Good. 265 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 65 out of 1001 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Bich-Lien, Chicago

Liked: Amenities
Nice clean place.
Stayed 1 night in Aug 2024

8/10 Good

Monique, Windsor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtney at the front desk was excellent. The only issue with the room was ants in the sink area.
Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rosetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a Very Pleasant Stay. The only hiccup is the shower curtain in the tub was too long. You don't want other people's dirt from the tub on you ! I had to remove the inside shower curtain to take a shower.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer, Bethel Park

Travelled with family and small children
Liked: Cleanliness, staff & service
Shower head needed to be changed. Pool was closed the first day of our stay. Otherwise, no issues
Stayed 3 nights in Aug 2024

4/10 Poor

Kelsey

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was super friendly, the rooms were clean. However, I think because the building is so old, it has attracted roaches. My family saw at least 3 in our room during our stay. Disgusting
Stayed 5 nights in Jun 2024

2/10 Terrible

Jan

Place was overbooked.
I booked the place and paid for the room one month before my stay. When I got there, I was told they were overbooked and didn’t have any room for me. My family and I were forced to looked for another place with no help on their end. No notifications were sent before our arrival. We were very disappointed.
Stayed 2 nights in Aug 2024

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Pool was closed due to "maintenance". No work looked to be happening . Large # of kids in hotel for a tournament. After they checked out, pool opened.
Stayed 3 nights in Aug 2024

6/10 Okay

Kimberly

Business traveller
Can you some updates
The air conditioners was so loud I could hardly sleep they need to be replaced
Stayed 2 nights in Aug 2024

10/10 Excellent

Aldrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with a friendly staff!
Stayed 2 nights in Aug 2024

4/10 Poor

Mackenzie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Upon Arrival we got up to our hotel room that someone else was either a) still in or b) it wasn’t cleaned. Things were everywhere and the bed wasn’t made. We switched rooms and got to the next room where things started out ok... however we walked in and every single door / drawer were wide open. Not a big deal but kind of odd???? Our door also didn’t latch fully, so I moved furniture in front of the door because it was odd lol. Both mornings we woke up we had ants on our night stands… otherwise room seemed clean. Beds were comfy and location was great for the NASCAR race we went to. Otherwise probably would’ve stayed elsewhere.
Stayed 2 nights in Aug 2024

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay there after the nascar race , really nice place you have 2 min drive food options. Room were nice. People at the front desk super friendly and welcome. We definitely come back next year .
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Nice place. Clean. Friendly service.
Stayed 1 night in Aug 2024

8/10 Good

Huizhong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, room comfort
Overall a decent stay but seemed a little outdated and had difficulty cooling the room. The shower curtain rod was also broken . Excellent customer service though
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was courteous, personable, and very flexible with late check out.
Stayed 1 night in Aug 2024

6/10 Okay

Neal

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was delightful. Overall, to be associated with the Marriott name, I was disappointed. The location was perfect for the event that I was attending. For the price, it wasn't worth it. Honestly, I wouldn't stay there again
Stayed 3 nights in Jul 2024

2/10 Terrible

Julia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property when you walked in the room visually was a good see but then when you see things were dirty the pillowcases on the bed has stains on it the bathroom was filthy the tub filthy dirty and when you accidentally act like you are just you were hurting them when you ask for help the washcloths and towels what no tissue in the bathroom and then when we ask for it they made us wait about 15 minutes after saying that they were looking and we never received any until the next day just not nice
Stayed 3 nights in Jul 2024

10/10 Excellent

fd

Liked: Cleanliness, staff & service, property conditions & facilities
Ever thing was fine except the Night desk clerk who locked the entry door and would see you standing out side and would not come let you in. locking the door is fine, but at the desk on the computer leaving outside for over a minute is un-acceptable.
Stayed 3 nights in Jul 2024

8/10 Good

Nohelia De Jesus

Stayed 1 night in Aug 2024

10/10 Excellent

Curtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and kind. The facility was clean. Breakfast was good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shaunna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hospitality associates were amazing. Always smiling and greeting everyone!
Stayed 4 nights in Jul 2024