Comfort Inn & Suites Ashland – Richmond North

2.5 star property

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Photo gallery for Comfort Inn & Suites Ashland – Richmond North

Premium bedding, down duvets, pillow-top beds, desk
Indoor pool
Lobby
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
80 S Cottage Green Dr, Ashland, VA, 23005
  • Randolph-Macon College
    ‪11 min walk‬
  • Henrico Sports & Events Center
    ‪9 min drive‬
  • Kings Dominion
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn & Suites Ashland – Richmond North

Suburban hotel with free breakfast and a fitness center
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Comfort Inn & Suites Ashland – Richmond North offers 69 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Ashland – Richmond North. During your stay, you'll be within walking distance of Randolph-Macon College. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by foot from Randolph-Macon College and a 3-minute drive from Ashland/Hanover Visitor's Center
Comfort Inn & Suites Ashland – Richmond North offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Comfort Inn & Suites Ashland – Richmond North also features tour/ticket assistance, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Ashland hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Suites Ashland Richmond North
Comfort Inn Suites Ashland – Richmond North
Comfort Inn & Suites Ashland – Richmond North Hotel
Comfort Inn & Suites Ashland – Richmond North Ashland
Comfort Inn & Suites Ashland – Richmond North Hotel Ashland

Comfort Inn & Suites Ashland – Richmond North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 352 out of 1008 reviews
Rating 8 - Good. 273 out of 1008 reviews
Rating 6 - Okay. 154 out of 1008 reviews
Rating 4 - Poor. 115 out of 1008 reviews
Rating 2 - Terrible. 114 out of 1008 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Devika

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I've stayed at the property twice. While the recent visit was excellent, a previous one was concerning, especially regarding the hotel clerk, a South Asian woman in her 20’s. First, the positive: it’s a convenient location, right where I-95 & I-295 meet. I go north to DC often, so it's a good resting stop. However, the advantages are also disadvantages. Because the property is located in a hub, people from all walks of life frequent it. One time, I saw a lot of loiterers hanging around and smoking. Nothing wrong with that, per say. But as a solo woman traveler, I was keeping a low profile. Well, the clerk either neglectfully or ignorantly tried hard to blow my cover, threatening my safety. First, she blurted out my room number in front of other guests. Later, I went to my car to when I encountered a very friendly truck driver. He was not threatening at all, but again, I was keeping a low profile. As such, as he checked in, I waited in the lobby as he finished. My plan was to go to my room only after he was out of sight. Well, the clerk had the nerve to not only ask me what I was doing in the lobby, failing to take my safety cue, but she asked if I was "with" the truck driver. Was she out of her mind? I was trying to keep a low profile, but she kept drawing attention to me, putting me at risk. I didn’t appreciate it and hope she learns to use more discretion.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Lots of dining options. Clean, comfortable room. Hit breakfast included eggs, sausage and potatoes.
Stayed 1 night in Dec 2024

8/10 Good

Dennis, Jefferson Valley-Yorktown

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 21 nights in Nov 2024

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross, Sickly, and Awful Service
I entered and had to wait 10 minutes just for the front desk worker to arrive at the front desk for check in. The lights were harsh. The snack area was barren. It was ramshackle. Walking to my room, the smells were atrocious. I felt sick to my stomach and nauseous. The carpet felt damp. It felt hazardous to my health, so I decided to check out 20 minutes after arriving. Comfort Inn & Suites refused to allow any refund - even for the second night for which I did not stay. It took the front desk staff another 10 minutes to appear at the front desk to help with my request to check out and for the refund. They refused to reply to Hotels.com for the refund inquiry. I paid $175 to get sick to my stomach and waste my time.
Stayed 2 nights in Nov 2024

4/10 Poor

Gabrielle

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

jazz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Aarin

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great!
Stayed 2 nights in Oct 2024

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quick access along the highway with many restaurants and gas stations across the street. Rooms were modern and comfortable.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok Visit
Overall, okay stay, front desk very accommodating when we requested a room change after discovering that our room had an odor and vomit residue on the floor, carpet, and baseboard. The new room was much cleaner. However, the shower door leaked due to a lack of caulk. The TV was old, poor reception, not HD. The equipment in the fitness center was rusty and the treadmill was not operational. Even with the negatives, the bed was comfortable and we only really needed a place to sleep and shower during our visit.
Stayed 6 nights in Nov 2024

10/10 Excellent

Carla

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Dr. Stanley

Stayed 1 night in Nov 2024

6/10 Okay

Robert

Travelled with family
Sorry that the pool and sauna was not working
Stayed 2 nights in Nov 2024

10/10 Excellent

Edel

Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at this property. There was ample parking, check-in was simple and the room was clean. I felt safe and secure.
Stayed 1 night in Nov 2024

6/10 Okay

Demarco

Travelled with partner
Liked: Cleanliness, staff & service
Noisy/rusted air conditioning
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Macon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
we had a comfortbale stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stum

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great option to use when we attended parents Weekend at RMC!
Stayed 1 night in Oct 2024

6/10 Okay

Anne

Travelled with partner
The hotel was fine. The parking lot was loud and I could here guests returning very late at night.
Stayed 2 nights in Oct 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Disliked: Staff & service, room comfort
Disappointed to the Max
We didn't stay at this hotel. The reservation was canceled. We were charged for the room. It is currently being disputed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024