Extended Stay America Select Suites Richmond Innsbrook

2.5 star property

Choose dates to view prices

Photo gallery for Extended Stay America Select Suites Richmond Innsbrook

Lobby
Deluxe Studio, Multiple Beds, Non Smoking
Deluxe Studio, Multiple Beds, Non Smoking
Lobby
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
10060 W Broad St, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪6 min drive‬
  • Henrico Doctors' Hospital
    ‪8 min drive‬
  • University of Richmond
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Extended Stay America Select Suites Richmond Innsbrook Reviews

Reviews

6.4
Rating 10 - Excellent. 169 out of 640 reviews
Rating 8 - Good. 138 out of 640 reviews
Rating 6 - Okay. 93 out of 640 reviews
Rating 4 - Poor. 93 out of 640 reviews
Rating 2 - Terrible. 147 out of 640 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Felicien Tingwo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We showed up and the person that was in our room prior to our arrival extended their stay, so we had no room and no where to go with our 4 kids. They didn’t offer any solutions. Worse experience ever. Terrible business model
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely nice hotel
Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tina M, Hampton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient
Stayed 1 night in Aug 2024

6/10 Okay

Amanda

Disliked: Property conditions & facilities
Construction was frustrating but the hotel itself was fine for the price
Stayed 1 night in Sep 2024

10/10 Excellent

Ash

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than other budget places I've been. Very friendly staffs.
Stayed 1 night in Aug 2024

2/10 Terrible

Arif

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is very bad conditions and also bathroom conditions very bad and lot of mosquito I recommend no good
Stayed 1 night in Aug 2024

2/10 Terrible

Kristal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy and cockroaches crawling everywhere!!!
Stayed 7 nights in Aug 2024

2/10 Terrible

Latrisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Kenya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had a kitchen, if you wanted pots you had to pay for it, trash in the halls, they would've give you fresh linen or wash clothes or towel unless you pay for it.You had to take out your on trash. It smells.
Stayed 3 nights in Aug 2024

2/10 Terrible

Joy

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was the definition of a seedy hotel. While the guy at the front desk was fabulous, this hotel was so terrible that we ended up leaving and deciding to drive through the night to get to where we were going. There was a horrendous smell in the hallways. The floor was sticky. There were stains on the sheets. (nicely covered up that we did not discover until getting into the bed) There were stains on the towels and then when one dropped onto the floor it became filthy!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated stayed overnight
Inside of the lobby is not welcoming at all. Very sterile and outdated. You can tell people live there so people would be sitting outside. During my stay, kids were out roaming the halls. Again, the place is outdated. The bed was clean. The kitchen....outdated. what can I expect for the price.
Stayed 1 night in Jul 2024

10/10 Excellent

Latrisha

Stayed 1 night in Aug 2024

2/10 Terrible

Aron

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Jul 2024

2/10 Terrible

ANDREA I

Stayed 1 night in Jul 2024

10/10 Excellent

William

No
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Stayed 3 nights in Jul 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, front desk lady is great. Also above and beyond
Stayed 1 night in Jul 2024

6/10 Okay

Joshua

Liked: Staff & service
Sketchy
Stayed 2 nights in Jun 2024

10/10 Excellent

Yuhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

4/10 Poor

Travis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Things were a mess...holes in walls..no real lobby..
Stayed 1 night in Jun 2024

10/10 Excellent

Antoinette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very welcoming. Room is clean and bed is comfortable.
Stayed 1 night in Jun 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, room comfort
: something burning
: it was a good stay but the smell of a fire had me on edge a little.
Stayed 1 night in Jun 2024

6/10 Okay

Becca

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jun 2024

2/10 Terrible

Elijah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024