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Extended Stay America Select Suites Richmond Innsbrook

2.5 star property

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Lobby
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Deluxe Studio, Multiple Beds, Non Smoking
Deluxe Studio, Multiple Beds, Non Smoking
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
10060 W Broad St, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪6 min drive‬
  • Regency Square Mall
    ‪7 min drive‬
  • Henrico Doctors' Hospital
    ‪8 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Extended Stay America Select Suites - Richmond - West End - I-64

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
2.9 out of 5, (1002)
The price is €89
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Extended Stay America Select Suites - Richmond - West End - I-64

About this property

Extended Stay America Select Suites Richmond Innsbrook

Suburban hotel in Glen Allen with free parking
This smoke-free hotel features a fitness center, conference space, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, barbecue grills, and a TV in a common area are onsite. Weekly housekeeping is available.
Extended Stay America Select Suites Richmond Innsbrook offers 92 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Select Suites Richmond Innsbrook. During your stay, you'll be close to Short Pump Town Center. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, conference space, and laundry facilities
  • Onsite recreation includes a gym
  • 6 minutes by car from Short Pump Town Center and 12 minutes from University of Richmond
  • Pets welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites Richmond Innsbrook, you'll find a fitness center, barbecue grills, and a vending machine. WiFi is free in public spaces. The business-friendly Extended Stay America Select Suites Richmond Innsbrook also features laundry facilities, express check-out, and a front-desk safe. Free self parking is available.

This Glen Allen hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Fitness centre

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • Conference space

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Lever door handles
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Innsbrook
Extended Stay America Richmond Innsbrook
Extended Stay America Richmond Innsbrook Aparthotel
Extended Stay America Richmond Innsbrook Aparthotel Glen Allen
Extended Stay America Richmond Innsbrook Glen Allen
Extended Stay America Richmond Innsbrook
Hotel Extended Stay America - Richmond - Innsbrook Glen Allen
Glen Allen Extended Stay America - Richmond - Innsbrook Hotel
Hotel Extended Stay America - Richmond - Innsbrook
Extended Stay America - Richmond - Innsbrook Glen Allen
Extended Stay America Richmond Innsbrook Hotel
Extended Stay America Richmond Hotel
Extended Stay America Richmond
Extended Stay America Richmond
Extended Stay America Richmond Innsbrook
Extended Stay America Suites Richmond Innsbrook
Extended Stay America Select Suites Richmond Innsbrook Hotel

Extended Stay America Select Suites Richmond Innsbrook Reviews

Reviews

6.4
Rating 10 - Excellent. 160 out of 625 reviews
Rating 8 - Good. 137 out of 625 reviews
Rating 6 - Okay. 92 out of 625 reviews
Rating 4 - Poor. 93 out of 625 reviews
Rating 2 - Terrible. 143 out of 625 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely nice hotel
Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tina M, Hampton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient
Stayed 1 night in Aug 2024

6/10 Okay

Amanda

Disliked: Property conditions & facilities
Construction was frustrating but the hotel itself was fine for the price
Stayed 1 night in Sep 2024

10/10 Excellent

Ash

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than other budget places I've been. Very friendly staffs.
Stayed 1 night in Aug 2024

2/10 Terrible

Arif

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is very bad conditions and also bathroom conditions very bad and lot of mosquito I recommend no good
Stayed 1 night in Aug 2024

2/10 Terrible

Kristal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy and cockroaches crawling everywhere!!!
Stayed 7 nights in Aug 2024

2/10 Terrible

Latrisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Kenya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had a kitchen, if you wanted pots you had to pay for it, trash in the halls, they would've give you fresh linen or wash clothes or towel unless you pay for it.You had to take out your on trash. It smells.
Stayed 3 nights in Aug 2024

2/10 Terrible

Joy

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was the definition of a seedy hotel. While the guy at the front desk was fabulous, this hotel was so terrible that we ended up leaving and deciding to drive through the night to get to where we were going. There was a horrendous smell in the hallways. The floor was sticky. There were stains on the sheets. (nicely covered up that we did not discover until getting into the bed) There were stains on the towels and then when one dropped onto the floor it became filthy!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated stayed overnight
Inside of the lobby is not welcoming at all. Very sterile and outdated. You can tell people live there so people would be sitting outside. During my stay, kids were out roaming the halls. Again, the place is outdated. The bed was clean. The kitchen....outdated. what can I expect for the price.
Stayed 1 night in Jul 2024

10/10 Excellent

Latrisha

Stayed 1 night in Aug 2024

2/10 Terrible

Aron

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Jul 2024

2/10 Terrible

ANDREA I

Stayed 1 night in Jul 2024

10/10 Excellent

William

No
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Stayed 3 nights in Jul 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, front desk lady is great. Also above and beyond
Stayed 1 night in Jul 2024

6/10 Okay

Joshua

Liked: Staff & service
Sketchy
Stayed 2 nights in Jun 2024

10/10 Excellent

Yuhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

4/10 Poor

Travis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Things were a mess...holes in walls..no real lobby..
Stayed 1 night in Jun 2024

10/10 Excellent

Antoinette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very welcoming. Room is clean and bed is comfortable.
Stayed 1 night in Jun 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, room comfort
: something burning
: it was a good stay but the smell of a fire had me on edge a little.
Stayed 1 night in Jun 2024

6/10 Okay

Becca

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jun 2024

2/10 Terrible

Elijah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Don't stay here!
Not a good place to stay, seemed more like a housing project. I booked a room for me, husband, disabled son, and mother in law. The room i booked was 2 double beds and sofa bed. There were 2 towels in the room and we needed sheets for sofa bed so i went to front desk to get sheets and one more towel and i was charged for sheets and towels, he said i could pay at checkout. Also there was a big sign in lobby saying about the hot breakfast offered so i asked where breakfast was in morning and was told there isn't breakfast there. I pointed to the sign and the clerk just walked away. Checkout was by 11am next morning and we wanted to leave earlier but metal door down at office counter and no one even available by phone until after 10am.was afraid what kind of fees would be added to my bill for not paying for sheets. Worst overnight experience ever, and will never stay at another extended stay again
Stayed 1 night in Jun 2024