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The Swan House by Heimaleiga

3.5 star property

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Photo gallery for The Swan House by Heimaleiga

Economy Studio
Lobby sitting area
Standard Double Room | Private kitchen
View from property
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Kitchen
  • Free WiFi

Explore the area

Map
Lindargata 34-36, Reykjavik, IS-101
  • Harpa
    ‪7 min walk‬
  • Hallgrimskirkja
    ‪7 min walk‬
  • Reykjavik Harbour
    ‪14 min walk‬
  • Reykjavik (RKV-Reykjavik Domestic)
    ‪11 min drive‬

Room options

View all photos for Deluxe studio

Deluxe studio | Living area

Deluxe studio

  • 26 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 23 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio (Basement)

Studio (Basement)

Studio (Basement)

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

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About this property

The Swan House by Heimaleiga

Waterfront aparthotel units in Reykjavik with kitchenettes
This smoke-free aparthotel features free WiFi in public areas. Each apartment features free WiFi and a flat-screen TV, plus a kitchenette with a refrigerator and a stovetop. Premium bedding, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Housekeeping is available once per stay.
The Swan House by Heimaleiga offers 43 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Reykjavik aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided once per stay.

During your stay at The Swan House by Heimaleiga, you're just a quick walk from Laugavegur. Features include free WiFi in public areas, plus breakfast (surcharge) and a roundtrip airport shuttle (surcharge). This comfortable aparthotel has 43 apartments on 4 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV, and a refrigerator
  • Free WiFi
  • To-go breakfast served daily for a fee
  • Amenities include an elevator
  • Steps from Laugavegur and 14 minutes by foot from Reykjavik Harbour
  • Airport shuttle service available for a fee
The Swan House by Heimaleiga offers its guests an elevator. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Reykjavik aparthotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 8:00 AM.

Languages

English, Icelandic

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Refrigerator
  • Toaster

Dining

  • Daily breakfast to-go available 7:00 AM to 8:00 AM for a fee: EUR 25 for adults and EUR 25 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Comfort

  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Housekeeping (once per stay)

Location highlights

  • In a historical district
  • In the city centre
  • Near the ocean
  • On the waterfront

Things to do

  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 100% renewable energy
  • 4 floors
  • 43 units
  • Geothermal energy
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance

Access methods

Private entrance, smart lock

Pets

  • Pets and service animals are not allowed at The Swan House by Heimaleiga

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 26 per person (one way)
  • Airport shuttle fee per child: EUR 13 (one-way), (from 12 to 15 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses geothermal energy
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The Swan House by Heimaleiga offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance.

We should mention

  • Up to 2 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Swan House Reykjavík Apartments Apartment Reykjavik
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The Swan House by Heimaleiga Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 449 out of 649 reviews
Rating 8 - Good. 172 out of 649 reviews
Rating 6 - Okay. 17 out of 649 reviews
Rating 4 - Poor. 4 out of 649 reviews
Rating 2 - Terrible. 7 out of 649 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Liked: Cleanliness, room comfort

Just a few tweaks and this would be perfect.

Location was great. Listing said the room had a toaster, but this was not true. Instructions for using the hotplate were insufficient, we had to ask for help when instructions should have said that the pot needed to be placed on the hotplate for it to work. (Apparently this is obvious to some people!) Overall we enjoyed our stay.
Stayed 7 nights in Dec 2024

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities
This was a great place to stay as a single traveller. I was a bit disappointed in the quality of the wifi because availability, full access to wifi was intermittent and unreliable when I was trying to do email and other wifi related online transactions. I was able to save a lot of money by buying my own food to prepare all breakfasts, most lunches and some dinners. Otherwise I enjoyed my stay very much. I highly recommend this hotel.
Stayed 10 nights in Dec 2024

8/10 Good

Kristine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a great time
Stayed 4 nights in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, room comfort

Great stay!

Clean, comfortable room. Check in and out was convenient. Good area in the city for walkable exploring! Parking was not always close by, depending on the time of day.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, room comfort

Overall good.

Hotel room was solid, could use some blackout curtains but overall good. Plenty of space and easy to access, plus a great location in the city
Stayed 5 nights in Sep 2024

2/10 Terrible

heather

Liked: Room comfort

Great location, but be advised!

We were locked out from the start, everyone that we ran into was. Door code gets sent through an email that looks unrelated. Door codes (multiple) did not work when we called. It was reset while we were still there for someone else locking us out after 10 PM in the freezing cold. This is also not a hotel. Expect to clean and take out your own trash. No free parking as was originally listed on my booking search (I believe this has been fixed in the listing). Great location, poorly run, was not correctly advertised.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Great place!

Great home base for exploring the city. Very clean and convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 2 nights at Swan House. It was super convenient - it was right in the middle of town, and we could walk to most things, and just a couple minutes walk to the bus stop for things farther away. The apartment was nice and clean and had everything we needed for our stay. They had a luggage storage room, which was very convenient since we arrived too early to check in. We dropped off the luggage and took a taxi to Sky Lagoon and had a wonderful few hours before time to check in. We had an issue with access - the code we were given to access the outside door and luggage room did not work. I messaged them, and they sent a text back within minutes with a different code so we could access the luggage room before check in. Absolutely lovely place!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, room comfort

Great location

Great property. Short walk to downtown Reykjavík.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, room comfort

Will stay here next time!

The customer service is outstanding and Our room was well equipped and very comfortable! We were traveling with an infant so had some special circumstances and I don’t think I ever waited more than 5 minutes for an email response!
Stayed 3 nights in Feb 2024

6/10 Okay

Subodh

Business traveller
Liked: Cleanliness
No service Close to various restaurants
Stayed 8 nights in Jan 2024

10/10 Excellent

Rajneesh

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was perfect for a quick stay in Iceland!
Stayed 2 nights in Nov 2023

2/10 Terrible

Stephany

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is a scam. Beware before booking. We arrived at the swan house and our room was fully occupied. We waited hours in the lobby for an email from the hotel. The hotel workers said this happens consistently. We all had to find new hotel rooms. Note that Expedia is not helping and will not do anything because their customer service says they can’t do anything if hotels scam you. I would not book with Expedia in the future. We are also fairly certain the ‘excellent’ reviews for this hotel are fake. Expedia has also refused to post our valid review multiple times.
Stayed 2 nights in Oct 2023

2/10 Terrible

Sin yee

Stayed 3 nights in Oct 2023

10/10 Excellent

P Whitney

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

2/10 Terrible

Heidi

Travelled with family
Disliked: Amenities, property conditions & facilities
We had a terrible experience, unfortunately. We tried to change our booking, one week before we were scheduled to arrive. We were bounced between Expedia and Swan House, each company blamed the other for the problem, and in the end we were charged for the extra day, even though we did not check in until a day later. We still don't have our money back, now almost six weeks after our trip. Once at the property, the shower drain was clogged and overflowed into the bathroom. We called for maintenance, but no one ever came. Too bad because was otherwise a great location and cute room.

10/10 Excellent

Melissa

Travelled with family
Liked: Amenities
The property was in a great location and the instructions for entering the property were very clear. The coffee was nice and the kitchenette had what we needed. There is plenty of parking and save yourself the hassle and download the Parka App. Parking is FREE after 1800 until 0900 even on the street this property is on (P2). We could have saved ourselves 20mins trying to figure that out and it would have been a much smoother check in process. The bed was comfortable and the shower is great.
Stayed 2 nights in Sep 2023

8/10 Good

Parveen

Liked: Room comfort

Great space but a few issues

The rooms were nice but there was a lot of problems. The staff meant to be attebtive but there is no onsite support and they can be slow to respond. There was only 2 pillows per room and those pillows were way too soft. Also no microwave or toaster.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kathryn

Stayed 3 nights in Sep 2023

10/10 Excellent

Mittal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with close location to downtown.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very pleased with the condition of property and cleanliness. A couple blocks from downtown so very manageable and we didn’t have trouble finding parking but you do have to pay with the app. Only issue we had was the back door to fire escape didn’t lock. We tried to get it fixed in our time there but it wasn’t. We stayed for 3 nights and felt completely safe so we didn’t make a huge issue when nobody came to fix.
Stayed 3 nights in Aug 2023