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4.3 out of 5

"Great hotel. Centrally located in Reykjavík. Rooms were fine and clean. Minimal towels but not a huge issue. You need to request cleaning as this will ... " More

By a verified traveller on Mon 04 Dec 2023

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Business Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Hotel Borg by Keahotels's great location gets high marks from our customers. During your stay, you're just a quick walk from Reykjavik Harbour. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to facials, manicures and pedicures or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Laugavegur and 8 minutes on foot from Reykjavik Harbour

Hotel Borg by Keahotels ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Borg by Keahotels

Everyone (1) Couples (1) Other (1)
5 out of 5
Great hotel. Centrally located in Reykjavík. Rooms were fine and clean. Minimal towels but not a huge issue. You need to request cleaning as this will not be done daily. Drinks are pricey but worth it. Breakfast was nice. Enjoyed our stay and would recommend the Borg

Posted by on 4 Dec 2023

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Comment from Hotel Management

5 Dec 2023 by Lisa

Dear Charlotte,We thank you for taking the time to write the review, and we are really happy to hear you had a great stay with us and look forward to seeing you again!All the best,Lisa GeirsdottirHotel Manager

3 out of 5

OVERPRICED

Stayed at the overpriced not quite 4 star hotel for 5 days. Meant to be a relaxing break and was looking forward to enjoying the spa facilities only to be told to fork out even more money to use it. The cleanliness was the only impressive thing. Customer service by staff was hit and miss depending on who you interact with. Next to or part of some sort of club, so the extremely loud and pulsating noise which kept me up till 4am!!! Dinned at their retaurant which had a lovely delucious menu but again because they hired their conference room out, the noise from sound checks etc was very disturbing.Great location though, close to most things but really could have stayed elsewhere to save money. I would like some of my money back really as this was 3 star standards at best.

Posted by on 18 Mar 2016

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5 out of 5
Loistava hotelli hyvällä sijainnilla. Ei mitään valittamista.

Posted by on 10 Oct 2016

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About the Hotel Borg by Keahotels

Location Posthusstraeti 11, Reykjavik, 101

Property Features

Hotel Borg by Keahotels offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Borg by Keahotels. This 4-star Reykjavik hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 5 levels
  • Built in 1930
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hotel Borg by Keahotels offers 99 accommodations with minibars and espresso makers. 40-inch Smart televisions come with digital channels and Netflix. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. This Reykjavik hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Smart television
  • Digital channels
  • Netflix
  • Espresso maker
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Hotel Borg by Keahotels has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. The spa is open daily.

  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Hotel Borg by Keahotels

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.49 per accommodation, per night
  • Spa fee: EUR 20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 38 for adults and from EUR 19 for children
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60.0 per day
  • Facilities fee: EUR 20 per person, per stay and includes use of: sauna; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Borg Hotel
  • Borg Reykjavik
  • Hotel Borg Keahotels Reykjavik
  • Hotel Borg Reykjavik
  • Borg Hotel Reykjavík
  • Hotel Borg Keahotels
  • Borg Keahotels Reykjavik
  • Borg Keahotels
  • Hotel Borg by Keahotels Hotel
  • Hotel Borg by Keahotels Reykjavik
  • Hotel Borg by Keahotels Hotel Reykjavik

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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